PRIVILEGES AND SUPPORT

Enjoy a variety of amenities and specialised assistance exclusive to our customers.

SmarTone CARE

Stay tune to hot offers, check bill & usage and get help & support via your smartphone

Welcome to a world of privilege and prestige. SmarTone Plus is thoughtfully curated for our elite customers

Priority & Privileges

Birthday Celebrations

Refined Experiences

Selected Offers

Membership

Manage your account the easy way

My Account

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Multiple Line Account Management

Payment Methods

Let us know how we can help

Store Locations

Sales and Service Hotlines

Live Chat

Online Enquiry

Having problems with your phone? Let us help

Report Lost or Stolen Phone

SmarTone Repair Service

Online Document Submission

All encompassing support to meet your needs

Powerbank Free Rental

Phone Content Transfer Service

SmarTone Screen Replace™

Network Feedback

Visitors to HK