SmarTone Plus
Asia Miles
Account Management
Contact Us

Network Feedback

As network experience is important to you, it is important to us. Therefore, if you encounter any network issue, we would like to know about it promptly, so to follow up and make necessary improvement.

  • Conveniently report any data / voice issue with a touch of few buttons via Network Feedback in the SmarTone CARE app under Customer Support
  • We will promptly follow up and make necessary improvement
  • We will also update you our investigation progress and findings if you would like to learn about it

You can access SmarTone CARE via your iPhone or Android™ phone. Download it for FREE now!

app store google play

SmarTone CARE can be used on smartphones running iOS 8.0 or above and Android™ 4.0 or above.