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Home       Privileges & Support       Caring services       Network Feedback
Network Feedback
As network experience is important to you, it is important to us. Therefore, if you encounter any network issue, we would like to know about it promptly, so to follow up and make necessary improvement.
  • Conveniently report any data / voice issue with a touch of few buttons via Network Feedback in the SmarTone CARE app under Customer Support

  • We will promptly follow up and make necessary improvement

  • We will also update you our investigation progress and findings if you would like to learn about it
You can access SmarTone CARE via your iPhone or Android™ phone. Download it for FREE now!
SmarTone CARE is compatible with iPhone running iOS 9.0 or above and smartphone running Android™ OS 5.0 or above.