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Home       Value-added Services       AI Connect

AI Connect

Hong Kong’s First Launch of AI Connect services, with a dedicated AI network channel for a more stable and seamless connection across the world’s leading AI platforms.
Register now

Service

Hong Kong’s first AI Connect service comes with dedicated versions for mobile and Home 5G Broadband users. Simply connect to the SmarTone network to access widely used web-based AI platforms such as ChatGPT and DALL·E through a dedicated AI network channel, with no VPN or complicated setup required. Enjoy a smoother and more stable experience when using popular global AI platforms. Whether for personal daily use or sharing across multiple devices at home, you can explore AI tools based on different needs and apply them flexibly across work, learning, creativity and everyday life.
From writing emails, organising information, translating documents and preparing presentations, to planning trips, supporting children’s learning and generating creative images and content, AI Connect helps you boost efficiency with greater ease, make work and learning more effective, and turn more ideas into real outcomes.
We also offer a series of AI tutorials to help you make the most of different AI tools. Visit AI Smart Lifestyle to discover more AI application tutorials. Starting today, step into the limitless possibilities of the new AI era.
Five key advantages to unlock the new AI generation

Service Charges

Plan Type Service Fee
AI Connect Smart Choice – 36‑Month Contract

Free 18-month waiver, $14 / month on average *

AI Connect Flexi Choice – 30‑Month Contract

Free 12-month waiver, $17 / month on average #

Smart Rewards Deal – 24‑Month Contract

$28 / month
Free $300 Handset & Accessory Voucher^

Flexi Monthly Plan – No Contract

$38 / month


Definition of "Hong Kong's First Launch": According to public market information from major Hong Kong telecommunications providers as of December 23, 2025, this represents the first telecommunications service in Hong Kong enabling direct connectivity to designated AI platforms through the provider's proprietary network.
“The world’s most widely used” claim: According to publicly available information in a16z’s “Top 100 Gen AI Consumer Apps — 6th Edition” published in March 2026, ChatGPT ranked first among global AI platforms in January 2026 based on user activity–related metrics. For details, please visit https://a16z.com/100-gen-ai-apps-6/ .

ChatGPT and DALL·E are trademarks of OpenAI OpCo, LLC or its affiliates. Claude is a trademark of Anthropic, PBC. Those trademarks are property of their respective owners, who are not affiliated with, endorsed by, connected to, or sponsored by us.

Terms and Conditions for this Service

  • This service is available for selected SmarTone customers with a mobile monthly service plan and Home 5G Broadband service plan subscription. Customer can subscribe to the AI Connect service under their mobile account and/or Home 5G Broadband account, subject to their service needs.
  • The Home 5G Broadband service plan must adopt the designated network settings in order to use the AI Connect service. SmarTone reserves the right to amend the relevant network settings as necessary without prior notice.
  • If the customer cancels their Home 5G Broadband service plan before the 7-day Trial and Return Guarantee period, the AI Connect service will be terminated at the same time.
  • After the expiry of the contract (if appliable), the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service.
  • AI Connect service is currently applicable to the web-based versions of the respective AI platforms only. When using the designated web-based or device-based AI tools, users may need to register separately.
  • SmarTone reserves the right of final decision related to the service and reserves the right to suspend and/or terminate this service and/or revise the Terms & Conditions at any time without prior notice. Subject to relevant terms and conditions. Please refer to T&C-V172 for details.

^$300 Handset & Accessories Voucher Offer:

  • Customers can enjoy an Accessories Voucher Offer for designated handset and accessory purchases upon subscribing to the AI Connect service under a 24-month fixed-term contract.
  • Customer is required to purchase designated handset and accessories at the prevailing Recommended Retail Price / Subscriber Special Price/ designated special price at the Company's stores.
  • The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance.
  • Customer can use the discount offer for one transaction only within the validity period.
  • A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection.
* Customer is required to sign up for a 36-month contract. The average monthly fee $14 is based on the original monthly fee $38, after a contract rebate of $38 per month will be given in the first 18 bill months and a rebate of HK$10 will be given in the 19th-36th bill month within contract period.

# Customer is required to sign up for a 30-month contract. The average monthly fee $17 is based on the original monthly fee $38, after a contract rebate of $38 per month will be given in the first 12 bill months and a rebate of HK$10 will be given in the 13th-30th bill month within contract period.
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