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Home       Phones and Plans       Trade-in Service
Trade-in Service

Come to get a new smartphone with generous trade-in prices

Check the latest Trade-in prices

Please choose a brand and model

Enjoy a professional Trade-in Service, hot smartphone offers, and a more caring service when purchasing new smartphones at SmarTone stores

    Trade-in old smartphones
  • Professional data deletion#
  • 3-minute accurate quote
  • 7-day guarantee on Trade-in prices*
    Purchase new smartphones
  • Phone Content Transfer for free
  • Smartphones Workshops for free
  • Existing customers also enjoy 12-month SmarTone Screen Replace™ for free

Highlighted Trade-in Picks

Trade-in

* The trade-in price will be adjusted based on the extent of damage of the Trade-In Device.

  • The trade-in of the designated handset, tablet and wearable device (“Trade-In Device”) must satisfy the Company’s trade-in policy (e.g. designated brands and models). The device should include a battery and must work properly. The Company reserves the right to make the final decision.
  • The company will not accept any device that is not purchased from authorised dealer or has been modified/altered in any way.
  • The trade-in of the old device can only be used to offset the purchase price of a new device and cannot be exchanged for other goods or cash.
  • The Customer is responsible to ensure all the data in the Trade-in Device is deleted and/or backed up prior to trade-in. The Company will not be responsible for any loss, retrieval, restoration or transfer of the data.
  • After the trade-in is completed, the Trade-In Device cannot be reclaimed under any circumstance.
  • Trade-in prices are determined by our company and are subject to change without prior notice.

# Professional Data Deletion

  • The lead time of professional data deletion may vary between models and depends on amount of content.
  • The customer is responsible for backing up data and/ or content on the mobile device prior to professional data deletion service.
  • The Company expressly disclaims any liability for loss (including loss of data and content) or damage (including damage to mobile devices) suffered by the customer or any other persons arising, directly or indirectly, from professional data deletion service.
  • The Company reserves the right, and its discretion, not to proceed with professional data deletion service. In the event of dispute, SmarTone Mobile Communications Limited’s decision shall be final.
  • Professional data deletion service is available at the designated shops.

The Company reserves the right of final discretion in above events of any dispute.