Coverage & Charges
Covering 311 destinations around the world including Asia, Europe, Africa, America and Australia
Stealth Roaming#

Enjoy your privacy

Keep your whereabouts confidential. No matter where you are, whether using traditional 2G/3G roaming or VoLTE roaming1, your callers will hear the standard Hong Kong connecting tone.

Two affordable options

Choose between our HK$10 Daily Plan or HK$38 Monthly Plan. Both plans can be applied via USSD short codes2, and once successfully activated, the system will send an SMS to confirm.

1 When using VoLTE roaming, regardless of whether you have subscribed to the “Stealth Roaming” service, your callers will only hear the standard Hong Kong connecting tone.

2 When using VoLTE roaming, you cannot apply via USSD short codes. It is recommended to apply in advance before leaving Hong Kong.

Daily Plan

HK$ 10 / Day

No prior registration required, ideal for short trips

This Daily Plan covers the time period from 00:00 to 23:59 (Hong Kong Time) and allows you to activate and deactivate the service as often as you like without incurring additional charges

To activate
Press * 126 # SEND
To deactivate
Press # 126 # SEND
The service will be activated or deactivated in minutes.
Monthly Plan

HK$ 38 / Month

A cost-effective package for frequent travellers

This Monthly Plan covers the time period from 00:00 to 23:59 (Hong Kong Time) and allows you to activate and deactivate the service as often as you like without incurring additional charges

To apply

Drop by your nearest SmarTone stores

OR

Dial 24-Hour Roaming Service Hotline: +852 2793 6397
(Overseas toll-free for postpaid customers )

Service will be activated within 2 hours of application. If you want to terminate the monthly plan, please call our 24-Hour Roaming Service Hotline: +852 2793 6397 or visit our stores.

Tip: *131* PhoneHome displays your mobile number on Hong Kong recipients' mobile phones as if you're still in Hong Kong. It is the perfect solution to maintaining the privacy of your whereabouts while roaming when used together with Stealth Roaming.

#Voicemail service must be enabled when using Stealth Roaming
International Call Forwarding

Send your calls over the border

Are you planning a long stay in an overseas destination where you have access to a local mobile or landline number? Then check out our International Call Forwarding Service*for simple and flexible call management.

You can activate International call forwarding using your phone whenever you're in a destination with a GSM network.

In places with non-GSM networks, simply forward your Hong Kong mobile number to your local mobile number or landline number in the country you are visiting before leaving Hong Kong. Please remember to cancel the call forwarding when back in Hong Kong.

Receive forwarded calls in crystal clear quality

Enjoy the outstanding voice quality and a stable connection for international call routings. Forwarded calls are charged at regular 001 IDDrates. Charges are shown on your monthly statement for easy reference.

Forward
Forward to overseas landline number
Press * * 21 * 001 Country Code Area Code Overseas Tel No. # SEND
Forward to overseas mobile number
Press * * 21 * 001 Country Code Overseas Mobile No. # SEND
Cancel forwarding
Press # # 21 # SEND
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