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Coverage & Charges
Covering 309 destinations around the world including Asia, Europe, Africa, America and Australia

Charges

Check below for roaming coverage and charging information on worldwide roaming network operators, including supported networks, charges and voltage requirements.

Most frequently visited:

Chinese Mainland - Guangdong Province

Chinese Mainland - Shenzhen

Chinese Mainland – Rest of Chinese Mainland

Macau

Taiwan

Japan

Singapore

Thailand

United Kingdom
Region
Destinations


  • SmarTone shall have the right to require the customer to pay a deposit as security for the provision of the Roaming service. Please refer to Terms & Conditions TC01 Clause 7 – Deposit/Advance Payment

    • Exclusive % ARABICA Soft Cream Treat (“this offer”):
  • Customers must purchase designated Multi-Day Roaming Data Pack between August 3 and September 30, 2026 (both dates inclusive) (“Promotion Period”) to enjoy this offer.
  • Designated Multi-Day Roaming Data Packs include HK$138 (4 Days APAC), HK$198 (7 Days APAC), HK$480 (15 Days APAC), HK$288 (7 Days Worldwide) and HK$518 (14 Days Worldwide).
  • Customers who purchase designated Multi-Day Roaming Data Pack during the promotion period will receive a confirmation SMS notification. At that time, Customers can check the redemption details and instructions of this offer in “Rewards" in the SmarTone CARE app.
  • Each phone number can enjoy this offer up to three times. purchasing additional designated Multi-Day Roaming Data Packs will not provide you additional benefits of this offer.
  • The daily quantity of gifts provided by % ARABICA is limited. Please inquire with the % ARABICA before using this offer. The supply of gifts and redemption arrangements are provided by % ARABICA and are subject to its applicable terms and conditions.
  • The Company shall not be liable for any products, services or related arrangements provided by % ARABICA, nor for any loss, damage, claim or liability arising from or in connection with % ARABICA's refusal to accept a customer's request, or its modification, suspension or termination of any products or services.
  • After redeeming this offer, Customers are not allowed to cancel or refund the purchased designated Multi-day Roaming Data Pack in any form or for any reason associated with this offer, otherwise the Company reserves the right to charge customers the original price of this offer.
  • Customers who purchase Multi-Day Roaming Data Packs also accept the terms and conditions of the Multi-Day Roaming Data Pass. For more detail, please visit https://www.smartone.com/hk/MDDP_en
  • Multi-Day Roaming Data Pack is only available to main SIM mobile number under designated service plan to purchase.
  • This offer is non-transferable and cannot be exchanged for cash, other products, services, discounts or offers.
  • Limited quantity, first-come-first-served, while supplies last. Promotion Period may end earlier without prior notice when all gifts are redeemed. Once the gifts have been redeemed, they cannot be exchanged or returned.
  • The Company reserves the right to vary, modify or terminate the contents of this promotion, as well as to amend any of the relevant terms and conditions from time to time without prior notice. The company's decision and record shall be final in case of any dispute.
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