Phones
Connected Devices
Service Plans
Prepaid
Roaming & IDD

Local Prepaid SIM


Local Calls

Local calls Per Minute Charge
Voice Off-Peak (Daily 21:00 – 11:59) HK$0.05
Peak (Daily 12:00 – 20:59) HK$0.12
Local voice call is charged on a per-minute basis. Call duration is rounded up to full charge units for computation purposes.

Data

  In Hong Kong While Roaming
Data Service Hourly Pack1 HK$10 HK$0.12/KB
Day Pack1 HK$30
Monthly Pack2 HK$45 / 250MB HK$168 / 1GB
  • The Hourly Pack includes a continuous 60-minute data service upon your subscription. The Day Pack includes continuous data service till 23:59 on the same day upon your subscription. Under FUP (Fair Usage Policy), when the data usage is calculated within a month from the first day of the bill cycle reaches fair usage level of 5GB, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.

  • Monthly Packs are valid for one month and counted from the date of subscription. The monthly fee will be deducted automatically from the SIM on the same date every month (If the date of subscription falls between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month).
    • If the SIM balance is insufficient for fee deduction and/or the SIM validity is less than one month on the renewal day, the Monthly Pack will be automatically cancelled.
    • A notification SMS will be sent when the data allowance is nearly used up before the Monthly Pack’s due date. When data allowance is used up, you can subscribe to any local data pack of your choice and the expiry date or time will be reset accordingly.
    • You can request the cancellation of the Monthly Pack for the coming month by pressing [#111*128#] and the Monthly Pack will be terminated upon its expiry.
    • All unused data allowance cannot be carried forward to the next month.

  • To apply for the local data pack, please visit prepaiddata.smartone.com and add it to your smartphone’s and tablet’s homescreen for easy subscription.
  • You can only subscribe to one of the above local data packs at the same time.
  • Only 3G data roaming is supported and the minimum data roaming charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB. Press [*111*228#] to activate roaming data service.
  • Data usage on smartphone and tablet only (excluding tethering and peer-to-peer applications). Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.


Messaging

  In Hong Kong While roaming
SMS Send to SmarTone customers HK$0.1 Send to HK mobile network HK$7
Send to other local networks HK$0.7
Send international SMS to China network HK$1.0 Send to local or 3rd country mobile network HK$9
Send international SMS to other overseas network HK$1.8
MMS Intra / Inter HK$1.5 Send to HK mobile network HK$1.5, plus data roaming charge
Send to overseas network HK$3.0 Send to local or 3rd country mobile network HK$3, plus data roaming charge
Receive F r e e Receive HK$0.12/KB
The minimum roaming MMS (receiving) charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.

Instructions for Messaging Services:

Call Management Services

Service Charges
Caller Number Display Free of charge
Call Waiting
  • Free subscription
  • Airtime charge will be incurred for all calls you answer
Conference Call
Call Forwarding HK$15/month
Voice Mail HK$15/month

For retrieving messages through your card:
  • charged at local airtime rate (local use)
  • roaming charges (overseas use)
Connecting Tone
  • HK$20/month (including 1 connecting tone change per month)
  • HK$5 - HK$8 / additional tone change

The monthly service charges above will be deducted automatically from the SIM card every month (If the date of subscription falls between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month). If the SIM card balance is insufficient for charge deduction and/or the SIM card validity is less than 1 month on the monthly renewal day of the subscribed service, the service will be automatically cancelled. Customer is required to top-up the SIM card at $50 or above and subscribe the service again.

Instructions for Call Management Services:

Terms and Conditions for this Service

  • Subject to relevant terms and conditions. Please click here for details.