Phones
Connected Devices
Service Plans
Prepaid
Roaming & IDD

Local Prepaid SIM


Local Calls

Local calls Per Minute Charge
Voice Off-Peak (Daily 21:00 – 11:59) HK$0.05
Peak (Daily 12:00 – 20:59) HK$0.12
Video Inter HK$1.50
Intra
Local voice call is charged on a per-minute basis. Call duration is rounded up to full charge units for computation purposes.

Data

  In Hong Kong While Roaming
Data Service Basic:
HK$8/hour for unlimited data usage*
Upon spending HK$24 in a day, the rest of the day is free till 23:59*

  • Under FUP (Fair Usage Policy), when the data usage is calculated within a month from the first day of the bill cycle reaches fair usage level of 5GB, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.
HK$0.12/KB
Or choose the optional:
Monthly Local Data Pack: HK$38/300MB or HK$168/1GB
Thereafter charge: HK$10/50MB
    Data Service:
  • Once the SIM is activated, local data service is ready for use with basic local data charge at HK$8 on a per hour incremental basis and usage duration is rounded up to full charge units for computation purposes.
  • Only 3G data roaming is supported and the minimum data roaming charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
  • Data usage on mobile phone or tablet only, excluding tethering and peer-to-peer applications. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • If no data service is needed, please disable data service in the phone or tablet’s “Settings”. Many smartphone apps constantly consume data (including but not limited to automatic software updates), and thereby incur data charges. Please switch off such apps and their automatic software update setting to avoid unnecessary data usage or charges when not in use.
  • If you are unable to access data service, please ensure:
    Mobile data APN setting of your phone or tablet is set to “SmarTone” or ”Internet”, and Mobile Data setting on your phone or tablet is turned on.

  • Optional Monthly Local Data Pack:
  • Customers are required to enter a quick access code or visit “SmarTone CARE” to subscribe to a monthly data pack. The monthly fee will be deducted upon subscription and subsequent deduction will be made automatically on the same date every month (If the date of subscription falls between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month).
  • If the SIM balance is insufficient for fee deduction of monthly data pack and/or the SIM validity is less than 1 month on the monthly data pack renewal day, the monthly data pack will not be automatically renewed and the service will be cancelled. Customers are required to sufficiently top-up the SIM and subscribe to the monthly data pack again.
  • All unused data allowance cannot be carried forward to the next month.


Instructions for Data Service:

Messaging

  In Hong Kong While roaming
SMS Send to SmarTone customers HK$0.1 Send to HK mobile network HK$7
Send to other local networks HK$0.7
Send international SMS to China network HK$1.0 Send to local or 3rd country mobile network HK$9
Send international SMS to other overseas network HK$1.8
MMS Intra / Inter HK$1.5 Send to HK mobile network HK$1.5, plus data roaming charge
Send to overseas network HK$3.0 Send to local or 3rd country mobile network HK$3, plus data roaming charge
Receive F r e e Receive HK$0.12/KB
The minimum roaming MMS (receiving) charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.

Instructions for Messaging Services:

Call Management Services

Service Charges
Caller Number Display Free of charge
Call Waiting
  • Free subscription
  • Airtime charge will be incurred for all calls you answer
Conference Call
Call Forwarding HK$15/month
Voice Mail HK$15/month

For retrieving messages through your card:
  • charged at local airtime rate (local use)
  • roaming charges (overseas use)
Connecting Tone
  • HK$20/month (including 1 connecting tone change per month)
  • HK$5 - HK$8 / additional tone change

The monthly service charges above will be deducted automatically from the SIM card every month (If the date of subscription falls between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month).If the SIM card balance is insufficient for charge deduction and/or the SIM card validity is less than 1 month on the monthly renewal day of the subscribed service, the service will be automatically cancelled. Customer is required to top-up the SIM card at $50 or above and subscribe the service again.

Instructions for Call Management Services:

Terms and Conditions for this Service

  • Subject to relevant terms and conditions. Please click here for details.