Phones
Connected Devices
Service Plans
Prepaid
Roaming & IDD

Prepaid Travel Data Card

Q1: Is the Prepaid Travel Data Card available to all customers?
A1:

Prepaid Travel Data Card is available to SmarTone and non-SmarTone customers.

Q2: Which phones or tablets support the Prepaid Travel Data Card?
A2:

It can be used on all phones, tablets or iPads.

Q3: Can I make voice calls or send SMS with my Prepaid Travel Data Card?
A3:

No. This card supports roaming data only.

Q4: Does Prepaid Travel Data Card cover all kinds of data usage?
A4:

Prepaid Travel Data Card can be used for browsing, email, apps, VoIP and tethering, but excludes peer-to-peer applications, FTP file sharing and webcam applications.

Q5: Before using the Prepaid Travel Data Card, do I have to activate the card?
A5:

No. You can use the Prepaid Travel Data Card immediately once the card has been inserted into any phone or connected device.

Q6: Can I top up when the roaming data entitlement in the card has been used up or expired?
A6:

No. Top-up is not applicable.

Q7: How is a day defined for Prepaid Travel Data Card?
A7:

A day is defined as 00:00 to 23:59 HK time. The card will be automatically activated once you start using roaming data. Data service can be used from the activation date to 23:59 (Hong Kong time) on the last day, based on the number of days stated on the Prepaid Travel Data Card.

Q8: Why should I use the Prepaid Travel Data Card instead of renting a pocket WiFi?
A8:

Prepaid Travel Data Card is economical and lets you share roaming data among friends and family. Better yet, it saves you the hassle of having to:

  • - reserve, pick up and return the device
  • - bring an additional charger