

About Asia Miles
Asia Miles, Asia's leading travel and lifestyle rewards programme, offers members extensive opportunities to earn miles through everyday spending in a wide range of travel and lifestyle categories.
With 29 airline partners, Asia Miles enables members to earn miles when flying to more than 1,000 destinations worldwide. In addition to flight awards, Asia Miles members can also redeem miles and enjoy fabulous awards such as hotel stays at 60,000 hotels, car rental services in 20 countries, over 34,000 experience awards, and 1,800 lifestyle awards. More
About Asia Miles
Asia Miles, Asia's leading travel and lifestyle rewards programme, offers members extensive opportunities to earn miles through everyday spending in a wide range of travel and lifestyle categories.
With 29 airline partners, Asia Miles enables members to earn miles when flying to more than 1,000 destinations worldwide. In addition to flight awards, Asia Miles members can also redeem miles and enjoy fabulous awards such as hotel stays at 60,000 hotels, car rental services in 20 countries, over 34,000 experience awards, and 1,800 lifestyle awards.
Earning of Asia Miles is only applicable for purchase of selected products or services at any SmarTone store in Hong Kong or in Hong Kong Online Store.
Asia Miles will not be rewarded if customers did not state at time of purchase.
Online store customers or customers who are not able to provide Asia Miles membership information at time of purchase, must submit the membership information within 1 month from the date of purchase, otherwise it will be forfeited.
Asia Miles membership information being submitted cannot be amended or reversed.
Earning of Asia Miles will be irrevocable and will not be changed or reversed.
Asia Miles will be credited to the member's account 6 to 8 weeks after the purchase date or service activation date, and customer has provided the required Asia Miles membership information.
In case of any dispute, the decision of Asia Miles Limited and SmarTone Mobile Communications Limited is final.
Other Asia Miles Limited and SmarTone Mobile Communications Limited terms and conditions apply.
Q: | What Asia miles membership information need to provide? |
A: |
You need to provide Asia Miles membership number, family name and given name. Please ensure this information is same as the information you registered in Asia Miles. |
Q: | Can I provide Asia Miles membership information later? |
A: |
Yes, you can provide Asia Miles membership information within 1 month from the transaction date, otherwise will be forfeited. |
Q: | How to provide Asia Miles membership information later? |
A: |
A SMS contains Asia Miles Reference ID will be sent to your mobile number you provided in this transaction on the next day from transaction date. Please click here to provide your Asia Miles Reference ID and membership information within 1 month from the transaction date. |
Q: | I did not indicate that I would like to earn Asia Miles at the time of purchase. Can I claim back afterwards? |
A: |
Request of Asia Miles earning must be made at the time of purchase. In these instances, we regret that your Asia Miles request will not be accepted. |
Q: | Can I see my Asia Miles transaction history at SmarTone and the miles crediting status? |
A: |
For SmarTone customer, please log in to “My Account” to view your Asia Miles transaction history or miles crediting status. |
Q: | Can I change my Asia Miles membership information after submission? |
A: |
No, all submitted Asia Miles membership information cannot be changed. |
Q: | When will the miles be credited to my Asia Miles account? |
A: |
Asia Miles will be credited to specific Asia Miles account within 6-8 weeks from the transaction date or service activation date, whichever is later. |
Q: | Can I give the miles to my family or friends? |
A: |
You are entitled to earn Asia Miles after you have successfully made an eligible transaction. You can give the miles to your family or friends by providing their Asia Miles membership information to us. Once the Asia Miles membership information is submitted, it cannot be changed. |
Q: | Will the miles be credited to my Asia Miles membership account if I am no longer a SmarTone customer? |
A: |
Yes, Asia Miles will be credited to your Asia Miles account if you have successfully made an eligible transaction and provided valid Asia Miles membership information. |
Q: | Can I earn Asia Miles if I am not an Asia Miles members? |
A: |
No, you must be an Asia Miles member in order to earn miles. |
Sign up Asia Miles from 1 September to 31 December 2017 to enjoy an extra 500 Asia Miles New Joiner Bonus upon your first Asia Miles earning activity with SmarTone.
Terms and conditions
Purchase Data Roaming Dollar and earn Asia Miles
Please visit our store or call our 24-hour Roaming Service Hotline 27936397 and provide your Asia Miles membership details to make your purchase and earn Asia Miles today.
Terms and Conditions:
Designated existing customers who re-contract selected mobile service plans can earn Asia Miles.
4.5G SuperCare Family Plan | |
HK$438/6GB | |
HK$558/10GB | |
HK$798/20GB |
Terms and Conditions:
SmarTone Plus member subscribes selected fibre broadband service plan, enjoy 1 Asia Mile for every $2 spent on the monthly fee of Fibre Broadband service
Terms and Conditions: