For account enquiry, please update SmarTone CARE to the latest version

Please input the following information

Proceed the enquiry with the following username

Thank you for using S-Bots
To help us further improve, please give us your feedback.

Are you satisfied with the service provided by S-Bot?

Good

Acceptable

Bad

If you would like to provide further feedback, please input below:

If you would like us to contact you to follow up your feedback, please give us your contact information.

Your Name

Contact Number

ROAMING & IDD

Reliable and tailored roaming services with a wide reach

Travelling Abroad

Even when you're abroad, there's a range of services to take care of your needs

DataRoam Plans

Roaming Coverage & Charges

*131* PhoneHome

HK-China 1 Card 2 Numbers

Traveller

Prepaid Travel Data Card

Keep in touch with family and friends on our high quality IDD service

001 IDD

1638 IDD

Find out how you can stay in touch with your loved ones while in Hong Kong

Voice Roaming & Data Roaming

Launch your WeChat app

Save the QR code in your device then launch your WeChat app

Tap the “+” button in the top right-hand corner, and tap “Scan QR Code”

Scan the QR code and view our official account right away