Upgraded “Mainland China & HK 1 Card 2 Numbers” - Charges - SmarTone
loginlogin searchsearch cartcart
Latest Offers & AI Updates

Key Highlights

Other Offers & Updates

Service Plans & Prepaid Cards

Mobile Services

Value-Added Services

Phones & Products

5G Broadband & Home Services

International Roaming

Privileges & Support

Privileges

Support

Home       Phones and Plans       International Roaming       1 Card 2 Numbers
Upgraded “Mainland China & HK 1 Card 2 Numbers”

Upgraded “Mainland China & HK 1 Card 2 Numbers”

Seamless Integration for Utmost Convenience in Mainland China & HK
Visit our store

Service

  • Auto number switching, no call forwarding or SIM swaps needed
  • Sending a text or making a call to a Mainland number, your Mainland number will be displayed on the recipient’s phone
  • Call taxis, order takeaways and access mobile payment apps conveniently
  • VoLTE technology brings you high-quality voice calls
  • Enjoy a special rate of $1.3/min for Mainland voice calls
  • FREE 10 SMS per month

* Come to SmarTone stores with your Mainland Travel Permit for Hong Kong and Macau Residents and complete the Real-name Registration to activate the service

^ The Upgraded “Mainland China & HK 1 Card 2 Numbers” service is only available to existing customers who have been using SmarTone monthly mobile service plan for two years or more.

Charges

Monthly Fee

Original Price: HK$48
Discounted Price: HK$28

[Exclusive for Designated Customers] Re-contract/Upgrade Offers

Designated customers who Re-contract/Upgrade to $298 or above 5G monthly plans to enjoy HK$0 Upgraded "Mainland China & HK 1 Card 2 Numbers" Value-added Service (Value: $48/month) within the contract period

Call Charges

Special rate applicable to below call activities in Mainland:

Receive incoming calls/ Outgoing calls to Mainland number

HK$1.3/min

Outgoing calls to HK number

HK$1.3/min

SMS Charges

(Free for the first 10 of designated usage per month)

In Hong Kong

In Mainland

Sending to HK number

Based on the local charges

Deduct from free usage first
Thereafter charges: HK$0.98^

Sending to Mainland number

Deduct from free usage first
Thereafter charges: HK$2^

Deduct from free usage first
Thereafter charges: HK$0.98^ + HK$2^

Receiving

 Free
  • For sending SMS to SmarTone customers, intra-SMS will be deducted from basic monthly plan or subject to additional intra-SMS charges. For sending SMS to non-SmarTone customers, it will be subject to inter-operator or International surcharges respectively.

  • Customers must activate IDD 001, Roaming Service & VoLTE Service. Upgraded “Mainland China & HK 1 Card 2 Numbers” service does not support *131* PhoneHome service in Mainland.
  • Customers will be allocated a secondary Mainland number provided by China Unicom and use their network.
  • Regardless of where the customer is located, when making VoLTE calls to Mainland (+86) phone numbers, the caller ID will be displayed as Mainland number.
  • Regardless of where the customer is located, when sending SMS messages to Mainland (+86) mobile numbers, the messages will always be sent with the identity of Mainland number.
  • When customers receive calls to their Mainland mobile numbers in Hong Kong, local voice minutes will be deducted and will be charged as receiving calls in Mainland.
  • Apart from the specified tariffs or charges, other services will be calculated according to the prevailing rates or charges.
  • Upgraded “Mainland China & HK 1 Card 2 Numbers” may be suspended under certain circumstances, for details please refer to terms and conditions.
  • Subject to relevant terms and conditions. Please click here for details.
search-popup-icon