For account enquiry, please update SmarTone CARE to the latest version
Please input the following information
Proceed the enquiry with the following username




Thank you for using S-Bots
To help us further improve, please give us your feedback.

If you would like us to contact you to follow up your feedback, please give us your contact information.


1.5GB China Macau Data Pack
Eat, Shop and Play in GBA with Our Data Roaming
Greater Bay Area Easy Pack - As low as $36/month, get a mainland China mobile number and data roaming in China & Macau
Service Number of mainland China mobile number waivers ^ China / Macau data usage Service fee*
(monthly plan contract offer)
1.5GB
Travel Savvy
1 1.5GB  $108 / month
500MB
Travel Lite
1 500MB  $36 / month

#Applicable to designated service plan

* The monthly fee HK108 / HK$36 is calculated based on the original monthly fee HK$136 / HK$46, after a rebate of HK$28 / HK$10 per month has been given to the customer within contract period.

^ Mainland China mobile number is an "Easy Number" service. For details, please click here.(Applicable to Plan with data sharing between Main SIM card/ Primary SIM Card and Add-on SIM card/ Secondary SIM Cards) The free “Easy Number” Service is only available to Main SIM card/ Primary SIM Card upon subscription of the Main SIM card/ Primary SIM Card .

(If applicable) 5G is only available with compatible devices and SIM cards on 5G roaming networks. Please click here.

At any time when the Greater Bay Area Easy Pack data usage on a plan nearly reaches the monthly allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up Greater Bay Area Easy Pack data. If no Greater Bay Area Easy Pack top-up is purchased, data service of Greater Bay Area Easy Pack will be suspended when the data usage has reached the allowance. Customer may purchase top-up of Greater Bay Area Easy Pack at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance.

Default data top-up of Greater Bay Area Easy Pack - 1.5GB Travel Savvy option is at HK$108 / 1.5GB (on 'Advise and Consent' basis)

Default data top-up of Greater Bay Area Easy Pack - 500MB Travel Lite option is at HK$36 / 500MB (on 'Advise and Consent' basis)

To subscribe the above service, please call our 24-Hour Roaming Service Hotline: +852 2793 6397(Overseas toll-free for postpaid customers) or visit one of our stores

1.5GB China Macau Data Pack
China Macau Data Pack
Freely enjoy data roaming in China and Macau every month, offering superior convenience to frequent travellers like you.
Service China / Macau Data Usage Service Fee* (Monthly Plan Contract Offer)
China Macau Data Pack 1.5GB HK$100 / Month
500MB HK$28 / Month

* The monthly fee HK$100 / HK$28 is calculated based on the original monthly fee HK$128 / HK$38 , after a rebate of HK$28 / HK$10 per month has been given to the customer within contract period.

At any time when the China Macau Data Pack data usage on a plan nearly reaches the monthly allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up China Macau Data Pack data. If no China Macau Data Pack top-up is purchased, data service of China Macau Data Pack will be suspended when the data usage has reached the allowance. Customer may purchase top-up of China Macau Data Pack at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance.

Default data top-up of 1.5GB China Macau Data Pack option is at HK$100 / 1.5GB (on 'Advise and Consent' basis)
Default data top-up of 500MB China Macau Data Pack option is at HK$36 / 500MB (on 'Advise and Consent' basis)

(If applicable) 5G is only available with compatible devices and SIM cards on 5G roaming networks. Please click here.


Greater Bay Area Easy Pack:

  • On subscription of the Greater Bay Area Easy Pack, monthly data allowance and top-up of China Macau Data Pack data purchased can be shared in China and Macau.
  • Customer opting for Greater Bay Area Easy Pack, the contract end date will be the same as the subscribed designated Plan.
  • Greater Bay Area Easy Pack is only available for customers who have subscribed to the Company’s designated monthly mobile service plan with a Hong Kong Identity Card. Applicants for this service must be the account holder of the company's monthly mobile service plan.
  • The customer will be entitled Free "Easy Number" Service within contract period at the time of contract effective date of Greater Bay Area Easy Pack. For details of “Easy Number” Service” and China Mobile Number Application Form, please click here.
  • (Applicable to Plan with data sharing between Main SIM card/ Primary SIM Card and Add-on SIM card/ Secondary SIM Cards) The free “Easy Number” Service is only available to Main SIM card/ Primary SIM Card upon subscription of Main SIM card/ Primary SIM Card .
  • The Customer who subscribe Greater Bay Area Easy Pack should also activate Virtual WiFi Egg or "Upgraded" Roaming Data Day Plan at the same time. Please click here for details of Virtual WiFi Egg. Please click here for details of "Upgraded" Roaming Data Day Plan.
  • (Applicable to Plan with data sharing between Main SIM card/ Primary SIM Card and Add-on SIM card/ Secondary SIM Cards) If the Customer of the Main SIM card/ Primary SIM Card subscribes the Greater Bay Area Easy Pack, all mobile numbers under the designated plan should also activate Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan at the same time.
  • When the Customer is within the location of China and Macau and if the Customer’s accumulated Greater Bay Area Easy Pack data usage exceeds monthly data allowance and top-up of Greater Bay Area Easy Pack data purchased (if applicable), the roaming data usage will be suspended automatically. Virtual WiFi Egg and “Upgraded” Roaming Data Day Plan are not applicable.
  • When the Customer is within the location of any of the overseas destinations other than China and Macau, the daily roaming data usage will be charged by Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan subscribed by the customer.
  • Greater Bay Area Easy Pack cannot be subscribed in conjunction with designated DataRoam services, designated Roaming Data Plan, China Macau Data Pack and RoamFlex Data Pass.
  • (Applicable to Plan with data sharing between Main SIM card/ Primary SIM Card and Add-on SIM card/ Secondary SIM Cards) Greater Bay Area Easy Pack is only available to Main SIM card/ Primary SIM Card. All mobile numbers under the designated plan can enjoy the China Macau monthly data allowance under Greater Bay Area Easy Pack upon subscription of the Main SIM card/ Primary SIM Card.
  • If Macau 1 Card 2 Numbers customer subscribe China Macau Data Pack, data entitlement of Macau under Macau 1 Card 2 Numbers will be forfeited.
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I043 for details.

China Macau Data Pack Services Plan:

  • On subscription of the China Macau Data Pack, monthly data allowance and top-up of China Macau Data Pack data purchased can be shared in China and Macau.
  • Customer opting for China Macau Data Pack, the contract end date will be the same as the subscribed designated Plan.
  • The Customer who subscribe China Macau Data Pack should also activate Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan at the same time. Please click here for details of Virtual WiFi Egg. Please click here for details of “Upgraded” Roaming Data Day Plan.
  • (Applicable to Plan with data sharing between Main SIM card/ Primary SIM Card and Add-on SIM card/ Secondary SIM Cards) If Main SIM card/ Primary SIM Card customer subscribe the China Macau Data Pack, all mobile numbers under the designated plan should also activate Virtual WiFi Egg or “Upgraded” Roaming Data Day Plan at the same time.
  • To use the China Macau Data Pack when travelling in China and Macau, the Customer should turn on data roaming via 'Settings' on his/her phone.
  • When the Customer is within the location of China and Macau and if the Customer’s accumulated China Macau Data Pack data usage exceeds monthly data allowance and top-up of China Macau Data Pack data purchased (if applicable), the roaming data usage will be suspended automatically.
  • When the Customer is within the location of China and Macau, Virtual WiFi Egg and "Upgraded" Roaming Data Day Plan are not applicable.
  • When the Customer is within the location of any of the overseas destinations other than China and Macau, the daily roaming data usage will be charged by Virtual WiFi Egg or "Upgraded" Roaming Data Day Plan subscribed by the customer.
  • China Macau Data Pack cannot be subscribed in conjunction with designated DataRoam services, designated Roaming Data Plan, Greater Bay Area Easy Pack and RoamFlex Data Pass.
  • (Applicable to Plan with data sharing between Main SIM card/ Primary SIM Card and Add-on SIM card/ Secondary SIM Cards) China Macau Data Pack is only available to Main SIM card/ Primary SIM Card. All mobile numbers under the designated plan can enjoy the China Macau monthly data allowance under China Macau Data Pack upon subscription of the Main SIM card/ Primary SIM Card.
  • If Macau 1 Card 2 Numbers customer subscribe China Macau Data Pack, data entitlement of Macau under Macau 1 Card 2 Numbers will be forfeited.
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I042 for details.