RoamFlex Data Pass - Charges - SmarTone
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RoamFlex Data Pass
RoamFlex Data Pass
Flexible use of 35GB data all at once

Service

  • Flexible use of roaming data during the contract period
  • By partnering with different high quality roaming service providers in popular travel destinations, simply enable data roaming on your phone and seamlessly connect to the finest local network automatically upon arrival
  • In areas with weaker signals, simply choose another service provider manually and enjoy superior roaming experience indoors and outdoors
  • Supports in-flight roaming^
Please click here for more details on the coverage and roaming service providers.

Charges

Coverage Service Fee Top-up
APAC

Mainland / Macau, Taiwan, Australia, Bangladesh, Cambodia, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand, Vietnam

HK$ 48 × 24 months

within contract period

35 GB

HK$ 38 / 1 GB

or

HK$ 298 / 10 GB

HK$ 68 × 24 months

within contract period

70 GB

Additional:

Free roaming voice (Mainland & Macau)
Total 100 minutes

(within contract period)

Worldwide Hotspots

Asia Pacific

Same as above

USA / Canada

Canada, USA / Hawaii / US Virgin Islands / Puerto Rico

Europe

Albania, Austria, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Guernsey / Jersey, Hungary, Iceland, Ireland, Isle of Man, Italy / Vatican City, Latvia, Liechtenstein / Switzerland, Lithuania, Luxembourg, Macedonia, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Ukraine, United Kingdom

Others

Guam, India, Nepal, Sri Lanka, Turkey, Qatar, U.A.E.

HK$ 78 × 24 months

within contract period

35 GB

HK$ 68 / 1 GB

or

HK$ 538 / 10 GB

Coverage Service Fee
APAC

HK$ 48 × 24 months

within contract period

35 GB

HK$ 68 × 24 months

within contract period

70 GB

Additional:

Free roaming voice~(Mainland & Macau )
Total 100 minutes

(within contract period)

Top-up

HK$ 38 / 1 GB

or

HK$ 298 / 10 GB

Coverage Service Fee
Worldwide

Asia Pacific

USA / Canada

Europe

Others

HK$ 78 × 24 months

within contract period

35 GB

Top-up

HK$ 68 / 1 GB

or

HK$ 538 / 10 GB

At any time when the RoamFlex Data Pass data usage nearly reaches the allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up RoamFlex Data Pass data. If no RoamFlex Data Pass top-up is purchased, the Customer will be charged the original day plan price of Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer and according to the destination(s) for the thereafter roaming data usage.
^In-flight roaming is only applicable to selected flights. For details, please visit https://www.aeromobile.net/airlines/.
Below is the deduction order for our roaming products. Click on the icons below for details.
First deduct
Last deduct

    RoamFlex Data Pass service plan:
  • The Customer shall use the RoamFlex Data Pass with Term total 24 months. The Term shall start from the service effective date.
  • On subscription of the RoamFlex Data Pass service plan, roaming data allowance and top-up of RoamFlex Data Pass data purchased under the RoamFlex Data Pass service plan within the contract period can be shared in designated destinations.
  • Unless otherwise specified by the Customer before the Term expired, the Term will be automatically extended at the prevailing service plan for successive periods of Term. The same terms and conditions of this service shall apply unless otherwise stated. The said automatic extension is subject to the final and absolute discretion of the Company at any times.
  • The Customer who subscribe RoamFlex Data Pass should also activate Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan at the same time. Please click here for details of Data Roaming Day Pass & "Upgraded" Roaming Data Day Plan.
  • Each mobile number can subscribe one Asia Pacific RoamFlex Data Pass and one Worldwide RoamFlex Data Pass once only within the Term.
  • (Applicable to Family Plan/ Designated 5G Service Plan) If the Customer of the Primary SIM Card subscribes the RoamFlex Data Pass, all mobile numbers under the designated Family plan/ designated 5G Service Plan should also activate Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan at the same time.
  • The remaining data entitlement of the RoamFlex Data Pass will be automatically forfeited after the Term expired. The new data allowance within contract period of RoamFlex Data Pass will be provided after the new Term / extended Term effective.
  • When the Customer is within the location of designated destinations and if the Customer's accumulated RoamFlex Data Pass usage exceeds roaming data allowance within contract period and (if applicable) top-up of RoamFlex Data Pass data purchased, the Customer will be charged the original day plan price of Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer and according to the destination(s) for the thereafter roaming data usage.
  • When the Customer is within the location of any of the overseas destinations other than designated destinations, the daily roaming data usage will be charged with the original day plan price of Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer and according to the destination(s).
  • RoamFlex Data Pass cannot be subscribed in conjunction with Mainland China & Macau Data Pack.
  • (Applicable to Family Plan/ Designated 5G Service Plan) RoamFlex Data Pass is only available to Primary SIM Card. All mobile numbers under the designated Family plan/ designated 5G Service Plan can enjoy the roaming data allowance within contract period under RoamFlex Data Pass upon subscription of the Primary SIM Card.
  • (If applicable) If the Customer purchased more than one Roaming Data service, data usage generated in applicable destinations will be deducted from eligible products in the customer’s account in the order of deduction sequence or incur additional charges.
    The order of deduction sequence:
    1) Mainland & Macau Roaming Data Pack
    2) APAC Roaming Data Pack
    3) RoamFlex Data Pass – APAC
    4) Worldwide Roaming Data Pack
    5) RoamFlex Data Pass – Worldwide
    6) Multi-Day Roaming Data Pack
    7) (Additional charges apply) Data Roaming Day Pass / "Upgraded" Roaming Data Day Plan
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I044 for details.
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