$68 Broadband & Voice Stored-Value SIM - GENERAL INQUIRY & USER GUIDE - SmarTone
For account enquiry, please update SmarTone CARE to the latest version
Please input the following information
Proceed the enquiry with the following username




Thank you for using S-Bots
To help us further improve, please give us your feedback.

If you would like us to contact you to follow up your feedback, please give us your contact information.


Home       Phones and Plans       Prepaid       Local Prepaid SIM

$68 Monthly Pack Prepaid SIM Card

Please click here to refer to the "User Guide".

General Inquiry
Card Activation Automatic activate the SIM card after insert to device
Obtain prepaid card mobile number *111*359# [SEND] or, making first call in Hong Kong
(Mobile number will be informed by SMS)
Balance inquiry *111# [SEND]
Language Setting Cantonese: *111*13*2#[SEND] (Default)
Mandarin: *111*13*3#[SEND]
English: *111*13*1#[SEND]
Internet Access Setting (APN) Mobile phone / device:
  • "Setting" > "APN"set as "Smartone" or "Internet"
  • Turn On "Mobile Data" service