$68 Broadband & Voice Stored-Value SIM - Charges - SmarTone
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Home       Phones and Plans       Prepaid       Local Prepaid SIM

$68 Broadband & Voice Stored-Value SIM - Extra Value Monthly Plan

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Data
Prepaid Monthly Plan
Service Charge Validity
  • Always-On Local Data^ (Data access speed up to 21Mbps)
Free of charge:
  • 2000 Local Voice Minutes
  • Call Management Service Pack:
    Voicemail, Call Forwarding, Basic Call Guard and
    System Alert Forwarding Service
  • Admin Fee †

    • †
  • A monthly administration fee of HK$3 will be waived during the promotion period when the above monthly plan is effective. Offer valid until further notice.
 HK$68 Valid from 30 days from the date of subscription. The fee will be deducted automatically every 30 days

^ Under FUP (Fair Usage Policy), when the data usage reaches the fair usage level of 2GB, the data service will continue at a speed up to 1Mbps until next payment date.

The services included in the monthly plan will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this monthly plan, the call management service/ monthly local voice pack you are using will be terminated and the service fee will not be refunded.

Local Data Packs
Data Packs
(4G Full Speed)		 Charge Validity
Data Service
1GB Monthly Data Pack HK$58/1GB Valid from 30 days from the date of subscription. The fee will be deducted automatically every 30 days
3GB Monthly Data Pack HK$168/3GB
Data Packs
(Data access speed up to 21Mbps)		 Charge Validity
Data Service 1-Hour Always-on Data Pack HK$8/Use freely* Continuous 60-minute data service upon subscription
1-Day Always-on Data Pack HK$24/Use freely* Continuous data service till 23:59 on the same day upon subscription
3-Day Data Pack HK$38/2GB Valid from subscription day to 23:59 on the 3 rd day
7-Day Data Pack HK$68/3GB Valid from subscription day to 23:59 on the 7 th day
300MB Monthly Data Pack HK$20/300MB Valid from 30 days from the date of subscription. The fee will be deducted automatically every 30 days
5GB Monthly Data Pack HK$148/5GB
10GB Monthly Data Pack HK$248/10GB
20GB Monthly Data Pack HK$398/20GB

* Under FUP (Fair Usage Policy), when the data usage within a month, calculated from the first day of the billing cycle, reaches the fair usage level of 5GB, the data service will continue at a speed up to 384kbps.

Data Roaming
Service Charge Validity
China Roaming Data Pack HK$28/300MB Continuous data service till 23:59 on the same day upon subscription (Hong Kong time)
Macau Roaming Data Pack HK$28/300MB
Data Roaming Service HK$0.12/KB
Data Service:
  • Subscription method: (1) Customers are required to press related quick access codes; or (2) use the required service prepaid SIM card to visit SmarTone CARE app to subscribe the Data Pack/ Prepaid Monthly Plan. The monthly fee will be deducted from stored-value upon subscription.
  • You can only subscribe to one of the above Data Packs/ Prepaid Monthly Plan at the same time
  • This SIM Card supports local 4G/3G data service (Unless otherwise specified, data access speed up to 21Mbps)
  • The minimum charging unit of Data Roaming Service is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
  • Data usage on smartphone and tablet only. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other factors which may arise
  • If you are unable to access data service, please ensure:
    Mobile data APN setting of your phone is set to “SmarTone” or ”Internet”, and Mobile Data setting on your phone is turned on
  • If you are unable to visit SmarTone CARE app, please ensure:
    The required service prepaid SIM card is inserted, and connected to SmarTone mobile data network
    Monthly Data Pack/ Prepaid Monthly Plan:
  • Monthly Data Packs/ Prepaid Monthly Plan are valid for 30 days from the date of subscription. The pack/ plan will be renewed automatically in every 30 days basis and the service charge will be deducted from stored-value if success to renew.
  • If the SIM card balance is insufficient for fee deduction and/or the SIM card validity is less than 30 days on the payment day, the Monthly Data Packs/ Prepaid Monthly Plan will be automatically terminated
  • A notification SMS will be sent to you when the data allowance is almost used up before the Monthly Data Packs due date. When data allowance is used up, you can subscribe to any data pack of your choice and the expiry date or time will be reset accordingly
  • You can request to cancel the Monthly Data Packs/ Prepaid Monthly Plan for the coming month via SmarTone CARE app or quick access code. The Pack will be terminated upon its expiry
  • All unused data allowance cannot be carried forward to the next month

Wi-Fi Day Pass
Service Charge
Wi-Fi Day Pass HK$5 / day

The Wi-Fi Day Pass is valid till 23:59 on the same day of subscription. You will receive a SMS including user name and password after successful subscription. You can then select the Wi-Fi network (SSID) “Y5ZONE“ under your device settings and login through browser. You may visit the website of Y5ZONE to search for a hotspot.



Instructions for Data Service:

Local Calls
Local calls
Voice Basic:
HK$0.5 / min
Or choose the optional Monthly Local Voice Pack:
HK$10 / 200 mins
HK$28 / Unlimited
Local voice call is charged on a per-minute basis. Call duration is rounded up to full charge units for computation purposes.
Monthly Local Voice Pack:
  • The pack is valid for 30 days from the date of subscription. The fee will be deducted automatically every 30 days
  • If the SIM card balance is insufficient for fee deduction and/or the SIM card validity is less than 30 days on the payment day, the pack will be automatically terminated
  • If the allowance of the pack is used up, local call will be charged based on the basic local airtime charge thereafter. You can subscribe to a new Monthly Local Voice Pack
  • All unused allowance of Local Voice Call Pack cannot be carried forward to the next month

Instructions for Local Calls Service：

Messaging
  In Hong Kong While roaming
SMS Send to SmarTone customers HK$0.2 Send to HK mobile network HK$7
Send to other local networks HK$0.7
Send international SMS to China network HK$1.0 Send to local or 3rd country mobile network HK$9
Send international SMS to other overseas network HK$1.8
Receive Free Receive Free
MMS Intra / Inter HK$1.5 Send to HK mobile network HK$1.5, plus data roaming charge
Send to overseas network HK$3.0 Send to local or 3rd country mobile network HK$3, plus data roaming charge
Receive Free Receive Free, plus data roaming charge
Roaming data pack required for receiving/ sending MMS. The minimum roaming MMS (receiving) charging unit is 1KB. Usage under 1KB will also be counted for 1KB.

Instructions for Messaging Services:


Call Management Service Pack
Service Charge
Call Management Service Pack
Services included:
  • Voicemail
  • Call Forwarding
  • Basic Call Guard
  • System Alert Forwarding Service
HK$28/30 days

The services included in this pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this pack, the call management service/ monthly local voice pack you are using will be terminated and the service fee will not be refunded.

Call Management Services
Service Charges
Caller Number Display Free of charge
Call Waiting
  • Free subscription
  • Airtime charge will be incurred for all calls you answer
Conference Call
Call Forwarding HK$15/month
Voice Mail HK$15/month

For retrieving messages through your card:
  • free (local use)
  • roaming charges (overseas use)
Connecting Tone
  • HK$20/month (including 1 connecting tone change per month)
  • HK$5 / additional tone change
Basic Call Guard HK$8/month
System Alert Forwarding Service HK$8/30 days

The above monthly service charges will be deducted automatically from the SIM card every month (Notes: if the date of subscription fall between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month). If the SIM card balance is insufficient for charge deduction and/or the SIM card validity is less than 1 month on the monthly renewal day of the subscribed service, the service (except Connecting Tone) will be automatically cancelled. Customer is required to top-up the SIM card at $50 or above and subscribe the service again. While Connecting Tone will be reactivated upon deduction of monthly fee.

Basic Call Guard :

Basic Call Guard blocks reported junk calls at the mobile network only. Call Guard app and other features (including overseas call notification, personal blacklist, bar withheld numbers, exceptional list, forward junk calls to voicemail and VIP list) are not available.


System Alert Forwarding Service:

This service allows you to divert the system SMS alerts (including stored value balance and expiry date of the Prepaid SIM card) to your preset Hong Kong mobile number on any network.


Instructions for Call Management Services:



·A monthly administration fee of HK$3 will be deducted upon the activation of the card and automatically deducted on the same date every month (If the date of activation falls between 28th-31st inclusive, the administration fee will be deducted on 28th of each month).
·This card is valid for 180 days after the activation date and the activation date equates to the first day of the bill cycle. Each time you recharge your card at HK$50 or more, its validity is reset for a further 180 days to retain the mobile number.
· Dial *111# [SEND] with your SIM card to check remaining stored-value and card expiry date.
·Subject to relevant terms and conditions. Please click here for details.

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