Mobile Services
Value-Added Services
New Customers' Special
5G Service Plan
Most Flexible. Ideal Match.
| 5G Experience Data Plan Limited Time Offer+ | ||
| Data Plan | Subscription | Cancellation |
| 30 Days / 5GB / HK$48 |
      
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| 30 Days / 10GB / HK$88 |
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5G Experience Data Plan valid for 30 days from the date of subscription. The fee will be deducted automatically every 30 days
+Offer valid until further notice
| Prepaid Monthly Plan | Subscription | Cancellation |
| 30 Days / HK$68 Always-On Local Data* (Data access speed up to 21Mbps) Free of charge: Voicemail, Call Forwarding, Basic Call Guard and System Alert Forwarding Service #A monthly administration fee of HK$3 will be waived during the promotion period when the above monthly plan is effective. Offer valid until further notice |
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| * Under FUP (Fair Usage Policy), when the data usage reaches the fair usage level of 2GB, the data service will continue at a speed up to 1Mbps until next payment date | ||
| Local Data Packs (Data access speed up to 21Mbps) | ||
| Data Pack | Subscription | Validity |
| 1 Hour / Use freely^ / HK$8 |
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Continuous 60-minute data service upon subscription |
| 1 Day / Use freely^ / HK$24 |
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Continuous data service till 23:59 on the same day upon subscription |
| 3 Days / 2GB / HK$38 |
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Valid from subscription day to 23:59 on the 3rd day |
| 7 Days / 3GB / HK$68 |
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Valid from subscription day to 23:59 on the 7th day |
| Monthly Data Pack+ | Subscription | Cancellation |
| 30 Days / 300MB / HK$20 |
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| 30 Days / 5GB / HK$148 |
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| 30 Days / 10GB / HK$248 |
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| 30 Days / 20GB / HK$398 |
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| Local Data Packs (4G Full Speed) | ||
| Monthly Data Pack+ | Subscription | Cancellation |
| 30 Days / 1GB / HK$58 |
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| 30 Days / 3GB / HK$168 |
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Remarks:
^ Under FUP (Fair Usage Policy), when the data usage within a month, calculated from the first day of the billing cycle, reaches the fair usage level of 5GB, the data service will continue at a speed up to 384kbps
+Valid for 30 days from the date of subscription. The fee will be deducted automatically every 30 days
| Roaming Data Packs | ||
| Data Pack | Subscription | Validity |
| 1 Day / 300MB China Roaming Data/ HK$28 |
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Continuous data service till 23:59 on the same day upon subscription (Hong Kong time) |
| 1 Day / 300MB Macau Roaming Data/ HK$28 |
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| HK$0.12/KB |
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Monthly Data Pack/ Prepaid Monthly Plan Details
| Wi-Fi Day Pass | ||
| Charge | Subscription | Validity |
| 1 Day / HK$5 |
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Valid till 23:59 on the same day of subscription |
| You will receive a SMS including user name and password after successful subscription. You can then select the Wi-Fi network (SSID) “Y5ZONE“ under your device settings and login through browser. You may visit the website of Y5ZONE to search for a hotspot | ||
| Basic Charge | Subscription (Quick Access Code) | |
| HK$0.5 per minute | No subscription required | |
| Monthly Local Voice Pack | Subscription | Cancellation |
| HK$10 / 200 Minutes |
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| HK$28 / Unlimited |
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Local voice call is charged on a per-minute basis. Call duration is rounded up to full charge units for computation purposes
Local voice call & Monthly Packs details
| Send To | Charges (Per SMS) | |
| SMS - Hong Kong |
Intra (SmarTone customers) Inter (Others local networks) |
HK$0.2 HK$0.7 |
| SMS - International (a) |
China Others overseas networks |
HK$1 HK$1.8 Note: International SMS (to China) charge will be revised to $1.5/SMS from 2 Aug 2021 |
| SMS - While Roaming |
Hong Kong Roaming local & Others destinations |
HK$7 HK$9 |
| MMS | Hong Kong Overseas |
HK$1.5 HK$3 |
| While roaming to Hong Kong While roaming to local & 3rd countries |
HK$1.5 HK$3 - Roaming data charges apply (b) |
Using Tips:
| Call Management Service Pack | Charges | Subscription & Cancellation |
| Service included: Voice Mail, Call Forwarding, Basic Call Guard & System Alert Forwarding Service |
HK$28 / 30 Days | Subscription: Cancellation:
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The services included in this pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of “Call Management Service” for details). Once you subscribe to this pack, the call management service/ monthly local voice pack you are using will be terminated and the service fee will not be refunded.
Services ( Click Here for using instruction) |
Charges | Subscription & Cancellation |
| Caller Number Display | Free of charge | Not Applicable |
| Conference Call | Free of charge
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Not Applicable |
| Call Waiting | Activate: Deactivate: |
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| Call Forwarding | HK$15 / month | Subscription: Cancellation: |
| Voice Mail | HK$15 / month
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Subscription & cancellation: |
| Connecting Tone | HK$20 / month (including 1 tone)
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Subscription: 、SmarTone CARE or press |
| Basic Call Guard Block reported junk calls at the mobile network
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HK$8/month |
Subscription: Cancellation: |
System Alert Forwarding Service
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HK$8/30 days |
Subscription: (HK mobile no. for receiving alert SMS) Cancellation: Note: No need to input (852) for subscription |
The above monthly service charges will be deducted automatically from the SIM card every month (Notes: if the date of subscription fall between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month). If the SIM card balance is insufficient for charge deduction and/or the SIM card validity is less than 1 month on the monthly renewal day of the subscribed service, the service (except Connecting Tone) will be automatically cancelled. Customer is required to top-up the SIM card at $50 or above and subscribe the service again. While Connecting Tone will be reactivated upon deduction of monthly fee.
Administration Fee
A monthly administration fee of HK$3 will be deducted upon the activation of the card and automatically deducted on the same date every month (If the date of activation falls between 28th-31st inclusive, the administration fee will be deducted on 28th of each month)
