5G SIM Only Monthly Plan: The account registrant shall be responsible for the specified service plan and responsible all fees payable for the monthly bill of the specified service plan. The plan cannot be used in conjunction with “DataRoam Plan”.

Customers can enjoy Chinese Mainland & Macau Roaming Data Pack Offer and / or Multi-Day Roaming Data Pack (APAC) for free during the contract period upon subscription of a designated service plan under fixed-term contract. The data usage of the Chinese Mainland & Macau Roaming Data Pack Offer and / or Multi-Day Roaming Data Pack (APAC) to be given will depend on the contract subscription selected by the customer.

Unlimited Local Data:

• Only available to customers who have subscribed to a designated 5G service plan contract subscription. When monthly data usage of the designated 5G service plan reaches the plan's total local data allowance, data service continues with data speed up to 1Mbps in 5G network. Upon expiry of the contract period, the customer may continue to use the service. The plan cannot be used in conjunction with DataRoam Plan.
• Applicable to Customer who has subscribed to the "Add-On SIM card": for the “Main SIM card” and “5G Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 5G network; for “4.5G Full Speed Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 4.5G network.
• Subject to relevant terms and conditions. Please refer to T&C-T384 for details.

Samsung Galaxy S26 | S26+ | S26 Ultra Subscription / Re-contract Offer: The promotion period runs from now until 31 May 2026 (“Promotion Period”). Customers can enjoy Handset Voucher Offer for designated handset purchase upon subscription of a designated 5G service plan under fixed-term contract. Customers can enjoy extra instant discount if customers purchase Samsung Galaxy S26 | S26+ | S26 Ultra with designated Handset Voucher Offer. Customers can enjoy extra instant discount when customer complete the handset purchase of Samsung Galaxy S26 512GB/ S26+ 512GB/ S26 Ultra on or before 31 May 2026. The offer is subject to the availability with limited quota and are on a first-come-first-served basis only. The offer will be terminated accordingly without prior notice.

Handset Voucher Offer: Customers can enjoy Handset Voucher Offer for designated handset purchase upon subscription of a designated service plan under fixed-term contract. The amount of the Voucher to be given will depend on the contract subscription selected by the customer. Customer is required to purchase designated handset at the prevailing Recommended Retail Price at the Company's stores/Online store. The offer is only applicable for customer purchase designated handset at Recommended Retail Price $5,000 or above. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. This offer cannot be used in conjunction with other Handset Voucher Offer. Customer can use the Handset Voucher Offer for one transaction only and can enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection.

Samsung Galaxy S26 | S26+ | S26 Ultra Instant Discount: Customers can enjoy extra instant discount upon purchase Samsung Galaxy S26 | S26+ | S26 Ultra. Customers are required to purchase designated handset at the prevailing Recommended Retail Price at the Company's stores. The amount of extra instant discount to be given will depend on the handset model selected by the customer. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the offer for one transaction only.

$400 Handset & Accessories Voucher Offer: Customers can enjoy Accessories Voucher Offer for designated handset and accessories purchase upon subscription of a designated service plan under fixed-term contract. Customer is required to purchase designated handset and accessories at the prevailing Recommended Retail Price / Subscriber Special Price/ designated special price at the Company's stores. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the discount offer for one transaction only within the validity period and enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection.

4GB per month Chinese Mainland & Macau Data Pack: The 5G Service Plan includes 4GB of roaming data per month for use in Chinese Mainland and Macau. The monthly 4GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company‘s designated monthly mobile service plan. Customers should activate “Data Roaming Day Pass” at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).

Chinese Mainland & Macau Roaming Pack (10GB or 15GB/month Data & 200/month Voice Minutes): The Free 10GB/15GB per month Chinese Mainland & Macau Roaming Data Pack ("the Package") comprises 4GB of Chinese Mainland and Macau roaming data included in the 5G Service Plan and an additional free 6GB/11GB of Chinese Mainland and Macau roaming data provided during the contract period. The Free 6GB/11GB per month Chinese Mainland & Macau Roaming Data Pack is calculated based on the original monthly fee HK$178/HK$328, after a rebate of HK$178/HK$328 per month has been given to the customer within contract period. The monthly 10GB/15GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. The 200 minutes of roaming voice minutes per month in Chinese Mainland and Macau within the contract period (“The Roaming Voice Offer”) is only applicable to Primary SIM Card. The Roaming Voice Offer is only applicable in Chinese Mainland and Macau for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Roaming Voice offer cannot coexist with other packages that offer roaming voice minutes or roaming voice discounts (“The Designated Packages”). The Customer cannot enjoy the Roaming Voice Offer if Customer has purchased the Designated Packages when signing a contract, please check with our store assistances for the details. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I044).

72 days APAC Multi-Day Roaming Data Pack within contract period: The Free 72 days APAC Multi-Day Roaming Data Pack (in contract) is calculated based on the original monthly fee HK$72, after a rebate of HK$72 per month has been given to the customer within contract period. The Customer shall use the “72 days APAC Multi-Day Roaming Data Pack (in contract) ” for the period specified in the Sales and Services Agreement. The term shall start from the service effective date. “Data Roaming Day Pass" should be activated at the same time. 1 Data Pass can be deducted to offset 1 daily charge of Data Roaming Day Pass at designated destinations. Data Pass is not required to be used on consecutive days. When daily data usage reaches 1.2GB in a destination, the data speed will be capped at 512kbps. An SMS notification will be sent to the customer, who may reply to the SMS to purchase additional full speed roaming data at the prevailing rate. The remaining entitlement of the “Multi-Day Roaming Data Pack” will be automatically forfeited when the Term expires. If the number of days of Data Roaming Day Pass used by the customer exceeds the number of Data Pass owned by the customer; or if the customer uses Data Roaming Day Pass in non-designated destinations, the customer will be charged at the regular price of Data Roaming Day Pass. Data Pass is only available to main SIM mobile number under designated service plan. All registered mobile numbers under the same service plan must activate / switch on Data Roaming Day Pass and Roaming service to enjoy Data Pass upon subscription from main SIM. If 2 mobile numbers under the same service plan use Data Pass at the same time, 2 days would be deducted from the Data Pass. The daily service of “Multi-Day Roaming Data Pack” is provided by “Data Roaming Day Pass” and is subject to relevant terms and conditions. T&C apply (T&C-I025).

Upgraded Back-to-Front “SmarTone Screen Replace™:
“SmarTone Screen Replace™” is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively “Avo”). Upon accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI / Serial number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the handset reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim. The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final. Subject to relevant terms and conditions. Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

$300 Trade-in Rebate :
SmarTone postpaid mobile service customers or Home 5G broadband service plan customers (“Existing Customers”) is entitled a $300 “Trade-in Rebate" when purchase designated mobile phone or tablet. “Trade-in Rebate” is limited to the holder and is not transferable. Customers must complete the trade-in transaction within 90 days of purchasing the new eligible device (“Eligible Transaction”) to redeem the $300 Trade-in rebate. The company will provide trade-in price of designated brands and models of handset, tablet, smart wearables or earphones based on their condition ("Trade-in Device"). Each Trade-in Device should include a battery and must function properly. It should meet the company's trade-in standards. Trade-in prices vary depending on the condition of the Trade-in Device. The company will not accept any devices which have been altered in any way. Customer may select to collect the Trade-in price through the following methods (a) Fast Payment System (“FPS”); (b) credit to customer’s account; or (c) used immediately to offset payment of designated mobile phone or tablet. Customer can redeem $300 Trade-in rebate once per Eligible Transaction. The payment will be credited to his / her account after 14 working days. Customer must confirm that SIM card has been removed and backed up all data stored on the Trade-in Device. The Company will not be responsible for any loss, retrieval, restoration or transference of personal data from the Trade-in Device. Once the transaction is complete, the Trade-in Device cannot be reclaimed. The trade-in price is determined by the company and may be subject to change without prior notice. The trade-in service is only available at designated stores. In case of any disputes, the company reserves the final decision.

Add-on SIM card(s):

• Only available to customers who subscribe to a designated 5G service plan contract subscription. Each registered mobile number of the specified 5G service plan (“Main SIM card”) can subscribe maximum 4 Add-on SIM cards. Up to 2 Add-on SIM cards can be subscribed for each of “4.5G Full Speed Add-on SIM card”. Specified data usage and voice usage under designated 5G service plan will be shared between all Add-on SIM card(s). The accumulated usage of Main SIM card and all Add-on SIM card(s) will be counted towards the usage of the designated 5G service plan.
• The Customer is required to sign an individual 24/30/36-month contract period for each Add-On SIM card under the "Add-On SIM card" Service Plan. The contract period shall start from the effective date of each “Add-On SIM card” Plan. Customer can refer to the Sales and Services Agreement (or Supplemental Agreement to Sales and Services Agreement) for details of the relevant contract expiry date.
• Customer can enjoy Monthly Fee Rebate within contract period for each designated Add-On SIM. Monthly fee rebate will be credited to the customer monthly upon the activation of each designated Add-on SIM card Service Plan according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement). Total rebate/ remaining rebate will be forfeited if the customer changes /upgrade to other service plans within the rebate credit period. The remaining credit amount cannot be exchanged for cash or refund. Amount of Monthly Fee Rebate depends on the 5G service plan, category of Add-On SIM & number of Add-On SIM selected.
• Subject to relevant terms and conditions. Please refer to T&C-T385 for details.

$500 Handset & Accessories Voucher Offer:
Customers can enjoy $500 Handset & Accessories Voucher Offer for each 5G Add-on SIM card to purchase designated handset and accessories upon subscription maximum 4 pcs 5G Add-on SIM cards under a 5G designated service plan under fixed-term contract. Customer is required to purchase designated handset and accessories at the prevailing Recommended Retail Price / Subscriber Special Price/ designated special price at the Company's stores. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the offer for one transaction only within the validity period and enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection.

Monthly Fee Rebate:
Monthly fee rebate will be credited to the customer monthly during the term of designated Service Plan according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement). If the customer changes /upgrades to other service plans during the term of the designated service agreement, the entire rebate amount / remaining balance of rebate amount will be forfeited. Rebate amount cannot be exchanged for cash or refund under any circumstances.

AI Connect Service:

• This service is only available for SmarTone customers with a mobile monthly service plan subscription.
• Customer is required to sign up for a 36-month contract. Monthly fee rebate of $38 will be credited in the first 18 bill months within the contract period.
• AI Connect service is currently applicable to the web-based versions of the respective AI platforms only. When using the designated web-based or device-based AI tools, users may need to register separately.
• SmarTone reserves the right of final decision related to the service and reserves the right to suspend and/or terminate this service and/or revise the Terms & Conditions at any time without prior notice. Subject to relevant terms and conditions. Please refer to T&C-V172 for details.
• ChatGPT and DALL·E are trademarks of OpenAI OpCo, LLC or its affiliates. Claude is a trademark of Anthropic, PBC. Those trademarks are property of their respective owners, who are not affiliated with, endorsed by, connected to, or sponsored by us.
• Definition of "Hong Kong's First Launch": According to public market information from major Hong Kong telecommunications providers as of December 23, 2025, this represents the first telecommunications service in Hong Kong enabling direct connectivity to designated AI platforms through the provider's proprietary network.
• “The world’s most widely used” claim: According to publicly available information in a16z’s “Top 100 Gen AI Consumer Apps — 6th Edition” published in March 2026, ChatGPT ranked first among global AI platforms in January 2026 based on user activity–related metrics. For details, please visit https://a16z.com/100-gen-ai-apps-6/ .

Local Data-FREE Access to Popular AI Platforms:

• The service is applicable to selected customers only. Eligible customers can enjoy local AI data waiver within the contract period, the offer will automatically terminate upon contract expiry.
• When customers access designated AI platforms, the relevant local AI data usage will be waived. The company reserves the right to update the applicable AI platforms from time to time.
• Subject to relevant terms and conditions. Please refer to T&C- V173 for details.

Screen Protector + Phone Case Set:
Enjoy a Screen Protector + Phone Case Set (Value: $198) for free upon each Samsung Galaxy S26 | S26+ | S26 Ultra purchase. Available while stocks last.

Designated Accessories Discount:

• Upon purchase of any Samsung Galaxy S26 | S26+ | S26 Ultra with “Subscriber Special Price” or contract subscription of a designated service plan, customers can purchase selected accessories at special price.
• Offers are subject to terms and conditions. Please contact our staff for details. Some products are only available in selected stores. Offers are subject to stock availability and are on a first-come-first-served basis only. The Offer(s) will be terminated accordingly without prior notice.
• The offer cannot be exchanged for other goods or cash.
• The above offers cannot be used in conjunction with other offers.
• In case of any dispute, the decision of SmarTone is final.

Existing Customer Price:

• “Existing Customer Price” is only applicable to the Company’s postpaid mobile service customer, Fibre Broadband customer or Home 5G Broadband Service customer or any other eligible plans that the Company may designate from time to time.
• Upon the signing of this Agreement, the Customer can immediately purchase a designated handset / tablet / smart wearable / accessory at the “Existing Customer Price”.
• The Customer must purchase the designated handset / tablet / smart wearable / accessory at the “Existing Customer Price” at the time of signing this Agreement.
• The Customer is entitled to purchase at most 5 handsets / tablets (including up to 2 iPhone); and 5 smart wearables / accessories at the “Existing Customer Price” during the Term. The Customer must sign a separate Sales and Services Agreement for the purchase of each handset / tablet / smart wearable / accessory.
• The “Existing Customer Price” is subject to change from time to time. Please visit the Company’s website for details.
• The above offer cannot be used in conjunction with other offers.
• Customer who registers the designated Home 5G Broadband Service Plan and purchases designated handset / tablet / smart wearable / accessory at “Existing Customer Price” is not entitled to 7-day Trial & Return Guarantee period of Home 5G Broadband.
• Subject to relevant terms and conditions. Please refer to T&C- D233 for details.

Subscriber Special Price:

• Customers are entitled to purchase a designated handset / tablet / smart wearable / accessory at the Subscriber Special Price within 365 days after subscribing, renewing, or upgrading to a designated mobile telephone service or subscribing Home 5G Broadband Service.
• The Subscriber Special Price is subject to change from time to time. Please visit the Company’s website for details.
• The above offer cannot be used in conjunction with other offers.
• Customer who registers the designated Home 5G Broadband Service Plan and purchases designated handset / tablet / smart wearable / accessory at “Subscriber Special Price” is not entitled to 7-day Trial & Return Guarantee period of Home 5G Broadband.
• Subject to relevant terms and conditions. Please refer to T&C- D237 for details.

SmarTone Membership Programme and Privilege︰

• Customers who subscribe or renew designated mobile service plan will become SmarTone PRIORITY or SmarTone Members and the period is the same as that designated contract period.
• Fixed-term contract is required for SmarTone PRIORITY or SmarTone Members.
• The Company may terminate or change the terms and conditions of SmarTone Membership Programme at any time without prior notice.
• Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com。

General Terms and Conditions:
Each designated contract subscription is entitled to the above offer once only. SmarTone reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade / Add-on SIM card offers. SmarTone reserve the right to terminate or suspend the Offer or the entitlement to the Offer without notice if (a) it is in the opinion of SmarTone providing the Offer would cause it to be in breach of any applicable law, requirement of any competent authority or internal policy; (b) the Eligible Customer’s mobile service with SmarTone has been suspended or otherwise terminated; (c) SmarTone discovers or reasonably suspects that (i) any information which the Eligible Customer provides is inaccurate, incomplete, false or misleading in any respect; and/or (ii) the Eligible Customer might have participated in any illegal, fraudulent, suspicious, deceptive, abusive or unfair behaviours or reselling or otherwise breaching the terms and conditions of SmarTone or applicable laws and regulations; (d) eligible customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription. If SmarTone believes that any Eligible Customer has acted in an abusive manner, SmarTone may terminate their entitlement to enjoy the Offer. SmarTone has the right to charge the full amount of the offer without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. SmarTone shall in no event be responsible for anything arising from any unauthorized use to any Eligible Customer’s SmarTone mobile service account at any given time including any fees or charges so incurred and shall in no event be liable for any suspension or termination of the Offer. SmarTone reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.