Virtual WiFi Egg is available to all SmarTone customers with a monthly service plan subscription.
Virtual WiFi Egg can be used for email, apps, browsing, VoIP and tethering, but excludes peer-to-peer applications, FTP file sharing and webcam applications.
A day is defined as 00:00 to 23:59 local time of the visited destination.
Virtual WiFi Egg can be used on all smartphones, tablets or iPads.
No. You will not be charged. The daily rate will only be incurred once you start using roaming data.
To enjoy the fixed daily rates, you have to activate Virtual WiFi Egg. Otherwise standard roaming data charges will be incurred.
Yes. When daily data usage reaches 700MB, a SMS notification will be sent to the customer, who may reply to the SMS to purchase extra full speed roaming data. If no additional purchase for full speed data is made, the data speed will be at up to 128kbps for the Customer to continue with the use of data roaming. The speed adjustment of 128kbps will cease to apply when a new roaming data day charge commences at 00:00 local time of the visited destination.
Virtual WiFi Egg gives you all the benefits of traditional WiFi egg without any of its hassles:
Low fixed daily service fee and freely enjoy data roaming*with no need to rent or return the WiFi egg each time you travel
Convenient data sharing among travel companions
Covers popular Asian destinations include China, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand and even Australia and New Zealand
Fixed daily rate – guarantee no data roaming bill shock
Only pay for the days you actually use instead of having to be bind by the set number of days of traditional wifi egg, so no wastage
Quality assurance from SmarTone – partners with high quality overseas mobile service providers
Activate the service once and Virtual WiFi Egg will be available for your use once you reach your destinations
When daily data usage reaches 700MB, a SMS notification will be sent to the customer, who may reply to the SMS to purchase extra full speed roaming data. If no additional purchase for full speed data is made, the data speed will be at up to 128kbps for the Customer to continue with the use of data roaming. The speed adjustment of 128kbps will cease to apply when a new roaming data day charge commences at 00:00 local time of the visited destination.
Check via SmarTone CARE app –– Log into ‹My Account›, select ‹Mobile Usage› followed by ‹Roaming›.
Customers need to meet the following conditions to experience 5G data roaming services:
- Designated existing SmarTone 5G service plan subscribers
- Use compatible device (Click here for details)
- Use data roaming service in SmarTone designated destinations (e.g. China and South Korea)
There is no additional charge for 5G data roaming service, customers can use 5G data roaming service in the designated destinations with the same price.
