“Easy Number” Mainland Mobile Number is a mainland mobile number that does not require changing SIMs. Simply activate in Hong Kong for a seamless connection in China. Immerse in the hassle-free digital world of mainland and open bank accounts, access mainland mobile payment apps, receive SMS, OTPs and phone calls.
For fee details, please click here.
No. “Easy Number” Mainland Mobile Number is only available for customer who has subscribed to SmarTone monthly mobile service plan with Hong Kong Identity Card. Applicant must be the account holder or the authorized user dedicated by the account holder, and must be aged 18 or above. If an account holder appoints any authorized user to manage the account under his/her monthly mobile service plan, the account holder will not be entitled to apply for the Service. Each Hong Kong Identity Card holder can subscribe to a maximum of 3 Standard Plans of the Service.
For subscription details, please click here.
Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number can be registered for one Standard Plan only. Each Standard Plan will be allocated with one mainland mobile number.
A mainland mobile number will be assigned to you after subscribing. Complete the Real-name Registration of “Easy Number” Mainland Mobile Number within 14 days by submitting personal information, Mainland Travel Permit for Hong Kong and Macao Residents and recent photo, and the service will be activated in 2 days. Please download “Add-on Numbers/Easy Number” apps to complete the Real-name Registration of “Easy Number” Mainland Mobile Number.
For Real-name Registration details, please click here.
No. The validity of the Mainland Travel Permit for Hong Kong and Macao Residents submitted by the customer must be at least 3 months.
You will need to complete the Real-name Registration of “Easy Number” Mainland Mobile Number before applying for the Real-name Registration Certificate.
For Real-name Registration and Real-name Registration Certificate application details, please click here.
Only one mainland mobile number will be allocated to each “Easy Number” Mainland Mobile Number service plan.
No. "Easy Number" Mainland Mobile Number service is charged on a monthly basis, which has to be prepaid. A full monthly fee will still be charged even if the service is used for less than a month. The charges paid are non-refundable under any circumstances.
You can call our 24-Hour International Toll-Free Roaming Hotline: +852 2793 6397 to unsubscribe. (Call directly for free in overseas)
In addition to the monthly service fee, using “Easy Number” Mainland Mobile Number service to receive phone calls or send SMS outside Hong Kong will incur additional charges. No additional charges will be incurred for answering incoming calls in Hong Kong with “Easy Number” Mainland Mobile Number service. Please click here for charges details.
No. The mainland mobile number cannot be ported to other mobile network operators.
No. You will be assigned a mainland mobile number after subscribing.
No. When you re-subscribe to “Easy Number” Mainland Mobile Number, a new mainland mobile number will be assigned to you.