“Multi-Day Roaming Data Pack” is charged on a per-day-per-destination basis. “One day entitlement” will be deducted for each day of data roaming usage per destination. "Each day" is defined as 00:00 to 23:59 local time of the visited destination. For destinations with multiple time zones, the time of the capital of the visited destination will prevail. For covered areas, please visit here.

Moreover, "Multi-Day Roaming Data Pack" supports in-flight roaming, a day of entitlement will be deducted for its use. If you use in-flight roaming and data roaming upon arrival on the same day, a total of two days will be deducted.

One day will be deducted for every day you use. 'A day' is defined as 00:00 to 23:59 local time of the visited destination.
Using roaming data in both mainland and Macau on the same day will only deduct one day;
Using data roaming in two or more designated destinations in Europe will deduct a maximum of two days.

If the “Mainland & Macau Roaming Data Pack“ you subscribed has top-up options (E.g. 1GB/month & 10GB/month, etc.), the “Multi-Day Roaming Data Pack” cannot be used in Mainland/Macau. But you can still be able to use the “Multi-Day Roaming Data Pack” in designated destinations other than Mainland/Macau.

If the “Mainland & Macau Roaming Data Pack“ you subscribed doesn’t have top-up options (E.g. 2GB/month, etc.), we will deduct from the “Mainland & Macau Roaming Data Pack“ before deducting days from "Multi-Day Roaming Data Pack".

Data usage generated in applicable destinations will be deducted from eligible products in your account in the order of deduction sequence or incur additional charges.

You can check the balance via SmarTone CARE App - simply log into "My Account", select "Mobile Usage" followed by "Roaming".

Simply enable “Data Roaming” in your phone settings and use in-flight roaming in Aeromobile-supported airlines and aircraft models (updated regularly, please visit https://www.aeromobile.net/airlines/）

One day will be deducted from “Multi-Day Roaming Data Pack” for an in-flight roaming use.'A day' for in-flight roaming is defined as 00:00 to 23:59 Hong Kong time. If you use in-flight roaming and data roaming upon arrival on the same day, a total of two days will be deducted.

To protect our customers, we will only confirm the purchase of "Multi-Day Roaming Data Pack" from the primary cardholder. Primary cardholder and add-on SIM users can share the use of the service. If add-on SIM users wish to purchase, simply contact the primary cardholder.

Yes. Add-on SIM users simply have to register for "Data Roaming Day Pass" to share the use of “Multi-Day Roaming Data Pack” with primary cardholder. If two numbers are using roaming data at the same time, two days of entitlement will be deducted.