Customers who subscribe to a designated service plan (mobile monthly service plan or Home 5G Broadband monthly service plan) under a fixed-term contract and sign up for a Disney+ service contract for a designated subscription period, are eligible to enjoy a designated subscription period of Disney+ Standard/Premium plan (as the case may be).

The subscription period of the Disney+ plan included will depend on the contract of the selected service plan. Upon the expiry of the Disney+ service contract, if customers continue to use the Disney+ service, they will be charged at the prevailing retail price of the relevant Disney+ subscription plan.

Monthly fee $179/$239/$299 is based on the original monthly fee $239/$319/$389 for 5G SIM Only Service Plan, after a rebate of $60/$80/$90 per month credited to the customer during the contract period. After expiry of the contract period, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

Offer is only applicable to customer who subscribes / designated existing customer re-contracts / upgrades to a designated service plan. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription and pay an admin fee of $18 per month. Customer is further required to prepay designated amount of service fee and admin fee. The amount of required service fee prepayment, the extra data and/or free offers and/or the value of the premium to be given will depend on the contract subscription selected by the customer.

Terms and Conditions For 5G service plan:

5G SIM Only Monthly Plan: The account registrant shall be responsible for the specified service plan and responsible all fees payable for the monthly bill of the specified service plan. The plan cannot be used in conjunction with “DataRoam Plan”.

Unlimited Local Data:

• Only available to customers who have subscribed to a designated 5G service plan contract subscription. When monthly data usage of the designated 5G service plan reaches the plan's total local data allowance, data service continues with data speed up to 1Mbps in 5G network. Upon expiry of the contract period, the customer may continue to use the service. The plan cannot be used in conjunction with DataRoam Plan.
• Applicable to Customer who has subscribed to the "Add-On SIM card": for the “Main SIM card” and “5G Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 5G network; for “4.5G Full Speed Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 4.5G network.
• Subject to relevant terms and conditions. Please refer to T&C-T384 for details.

$120 Monthly Plan：Only applicable to new customers / existing customers with a new subscription or designated existing customers. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription and pay an administrative fee of $18 per month. Monthly fee $120 is based on the original monthly fee $158 for ExtraCare Smartphone Plan, after a rebate of $38 per month credited to the customer during the contract period. After expiry of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service. Customers can enjoy extra 7GB 42Mbps Local Data offer per month within the contract period upon a designated service plan contract subscription. The first 14GB of this plan is at up to 42Mbps. Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance (14GB), data service continues (up to 42Mbps) without data capping, but access to network resources will be given lower priority and data service experience may be affected. Local data usage excludes tethering and peer-to-peer applications. This plan does not support any web browsing in desktop mode via any mobile browser.

“Chinese Mainland & Macau Roaming Data Pack” Rebate: Subscription to “Chinese Mainland & Macau Roaming Data Pack” is required within the contract period. Customer can enjoy a monthly service fee rebate under a designated plan within contract period. The amount of rebate depends on the monthly service charge at the time of service subscription. The rebate of the first bill month and/or the last bill month will be credited on a pro-rata basis based on the number of days of usage (If applicable). The rebate amount in a bill month will not be greater than the monthly service charge. After the expiry of the contract period, prevailing service fee will be charged if the customer continues to use the service.

Customers can enjoy Chinese Mainland & Macau Roaming Data Pack Offer and / or Asia Pacific RoamFlex Data Pass Offer for free during the contract period upon subscription of a designated service plan under fixed-term contract. The data usage of the Chinese Mainland & Macau Roaming Data Pack Offer and / or Asia Pacific RoamFlex Data Pass Offer to be given will depend on the contract subscription selected by the customer.

Chinese Mainland & Macau Roaming Data Pack ("the Package"): The Free 1GB per month Chinese Mainland & Macau Roaming Data Pack is calculated based on the original monthly fee HK$40 after a rebate of HK$40 per month has been given to the customer within contract period. The monthly 1GB / 3GB / 10GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the main SIM by SMS. The main SIM may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the main SIM does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).

4GB per month Chinese Mainland & Macau Data Pack: The 5G Service Plan includes 4GB of roaming data per month for use in Chinese Mainland and Macau. The monthly 4GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company‘s designated monthly mobile service plan. Customers should activate “Data Roaming Day Pass” at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).

Chinese Mainland & Macau Roaming Pack (10GB or 15GB/month Data & 200/month Voice Minutes): The Free 10GB/15GB per month Chinese Mainland & Macau Roaming Data Pack ("the Package") comprises 4GB of Chinese Mainland and Macau roaming data included in the 5G Service Plan and an additional free 6GB/11GB of Chinese Mainland and Macau roaming data provided during the contract period. The Free 6GB/11GB per month Chinese Mainland & Macau Roaming Data Pack is calculated based on the original monthly fee HK$178/HK$328, after a rebate of HK$178/HK$328 per month has been given to the customer within contract period. The monthly 10GB/15GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. The 200 minutes of roaming voice minutes per month in Chinese Mainland and Macau within the contract period (“The Roaming Voice Offer”) is only applicable to Primary SIM Card. The Roaming Voice Offer is only applicable in Chinese Mainland and Macau for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Roaming Voice offer cannot coexist with other packages that offer roaming voice minutes or roaming voice discounts (“The Designated Packages”). The Customer cannot enjoy the Roaming Voice Offer if Customer has purchased the Designated Packages when signing a contract, please check with our store assistances for the details. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I044).

15 days APAC Multi-Day Roaming Data Pack within contract period:
The Free 15 days APAC Multi-Day Roaming Data Pack (in contract) is calculated based on the original monthly fee HK$15, after a rebate of HK$15 per month has been given to the customer within contract period. The Customer shall use the “15 days APAC Multi-Day Roaming Data Pack (in contract) ” for the period specified in the Sales and Services Agreement. The term shall start from the service effective date. “Data Roaming Day Pass" should be activated at the same time. 1 Data Pass can be deducted to offset 1 daily charge of Data Roaming Day Pass at designated destinations. Data Pass is not required to be used on consecutive days. When daily data usage reaches 1.2GB in a destination, the data speed will be capped at 512kbps. An SMS notification will be sent to the customer, who may reply to the SMS to purchase additional full speed roaming data at the prevailing rate. The remaining entitlement of the “Multi-Day Roaming Data Pack” will be automatically forfeited when the Term expires. If the number of days of Data Roaming Day Pass used by the customer exceeds the number of Data Pass owned by the customer; or if the customer uses Data Roaming Day Pass in non-designated destinations, the customer will be charged at the regular price of Data Roaming Day Pass. Data Pass is only available to main SIM mobile number under designated service plan. All registered mobile numbers under the same service plan must activate / switch on Data Roaming Day Pass and Roaming service to enjoy Data Pass upon subscription from main SIM. If 2 mobile numbers under the same service plan use Data Pass at the same time, 2 days would be deducted from the Data Pass. The daily service of “Multi-Day Roaming Data Pack” is provided by “Data Roaming Day Pass” and is subject to relevant terms and conditions. T&C apply (T&C-I025).

72 days APAC Multi-Day Roaming Data Pack within contract period: The Free 72 days APAC Multi-Day Roaming Data Pack (in contract) is calculated based on the original monthly fee HK$72, after a rebate of HK$72 per month has been given to the customer within contract period. The Customer shall use the “72 days APAC Multi-Day Roaming Data Pack (in contract) ” for the period specified in the Sales and Services Agreement. The term shall start from the service effective date. “Data Roaming Day Pass" should be activated at the same time. 1 Data Pass can be deducted to offset 1 daily charge of Data Roaming Day Pass at designated destinations. Data Pass is not required to be used on consecutive days. When daily data usage reaches 1.2GB in a destination, the data speed will be capped at 512kbps. An SMS notification will be sent to the customer, who may reply to the SMS to purchase additional full speed roaming data at the prevailing rate. The remaining entitlement of the “Multi-Day Roaming Data Pack” will be automatically forfeited when the Term expires. If the number of days of Data Roaming Day Pass used by the customer exceeds the number of Data Pass owned by the customer; or if the customer uses Data Roaming Day Pass in non-designated destinations, the customer will be charged at the regular price of Data Roaming Day Pass. Data Pass is only available to main SIM mobile number under designated service plan. All registered mobile numbers under the same service plan must activate / switch on Data Roaming Day Pass and Roaming service to enjoy Data Pass upon subscription from main SIM. If 2 mobile numbers under the same service plan use Data Pass at the same time, 2 days would be deducted from the Data Pass. The daily service of “Multi-Day Roaming Data Pack” is provided by “Data Roaming Day Pass” and is subject to relevant terms and conditions. T&C apply (T&C-I025).

Disney+ Offer: This Service is only available for SmarTone Customers with an active monthly mobile service plan subscription and Home 5G Broadband monthly service plan subscription. Upon the expiry of the contract, the customer will be charged at the prevailing retail price of the service if the customer continues to use the service. Customer shall not be entitled to the rebate amount or any balance thereof if change together service/ cancel this service. The rebate amount cannot be exchanged for cash. Monthly fee rebate offer cannot be used in conjunction with other offers.

Customer will receive an email or SMS notification about Disney+ service activation on the effective date of the Service. To activate Disney+ service, Customer must complete the activation by creating a Disney+ account (or log into an existing Disney+ account (if applicable)) and entering required information at Disney+ website through the designated activation link provided by SmarTone per instruction stated in the notification.

The Disney+ service must be used with supported devices such as compatible mobile devices that operate on the iOS or Android mobile operating systems and their designated software versions, or other compatible operating environments. If an Android mobile device does not support Google Play services, Customer may not be able to use the Disney+ App to access the Disney+ service. The compatible mobile operating systems and their designated software versions for applicable mobile devices will be updated and changed from time to time; for details, please visit Disney+’s Help Centre.

If Customer has an existing Disney+ account, Customer can link to it during Disney+ service activation. To avoid duplicated or unintended subscription and charge, Customer must review / manage subscription on the ‘Account’ page under the Disney+ account. For any queries regarding billing with Disney+ for the existing Disney+ account, please contact Disney+ customer service directly. If Customer has an existing Disney+ subscription through a third party, he / she must manage that subscription directly via such third party. SmarTone shall in no event be responsible to give any prior reminder in this respect nor be liable for any Customer’s failure to timely and properly review or manage their Disney+ subscription. If Customer has a Disney+ Extra Member Add-on with The Walt Disney Company (Hong Kong) Limited, The Walt Disney Company (Hong Kong) Limited will continue to bill the Customer on the Extra Member Add-on and give the Customer access to the Extra Member Add-on until cancelled.

Disney+ is a digital entertainment subscription service provided and operated by The Walt Disney Company (Hong Kong) Limited. Subject to relevant terms and conditions. Please refer to T&C-V162.

Monthly Fee Rebate: Monthly fee rebate will be credited to the customer monthly during the term of designated Service Plan according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement). If the customer changes /upgrades to other service plans during the term of the designated service agreement, the entire rebate amount / remaining balance of rebate amount will be forfeited. Rebate amount cannot be exchanged for cash or refund under any circumstances.

Welcome Reward: Offer is only applicable to new customers who subscribe to a designated service plan.

$400 Handset & Accessories Voucher Offer
$400 Handset & Accessories Voucher Offer: Customers can enjoy Accessories Voucher Offer for designated handset and accessories purchase upon subscription of a designated service plan under fixed-term contract. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. Customer is required to purchase designated handset and accessories at the prevailing Recommended Retail Price / Subscriber Special Price/ designated special price at the Company's stores. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the discount offer for one transaction only within the validity period and enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase.

APAC Multi-Day Roaming Data Pack 50% Off Discount: “APAC Multi-Day Roaming Data Pack 50% Off Discount” (“this Offer”) is calculated based on 2 types of current original fees of APAC 4-Day and 7-Day Multi-Day Roaming Data Pack, after a rebate of half current original fees of Multi-Day Roaming Data Pack offered to the customer. The related fees are subject to change without prior notice. This Offer is only applicable to customers who subscribe to a designated service plan. This Offer is limited in quantity and may end early without prior notice. Each eligible customer can enjoy this Offer a maximum of 5 times during the contract period. The “APAC Multi-Day Roaming Data Pack 50% Off Discount” coupon (the “Coupon”) will be added to the accounts of eligible customers within 3 working days after the activation of designated service plan. Customers will receive an SMS notification. Customers can view and use the relevant coupons in the “My Coupons” section of the SmarTone CARE App. Any Eligible Customer fails to use the coupon within the contract period shall automatically forfeit the Offer. Each coupon can be used to purchase either the APAC 4-Day or APAC 7-Day “Multi-Day Roaming Data Pack” at half price for one time only. For details about the “Multi-Day Roaming Data Pack”, please click here. The daily service of “Multi-Day Roaming Data Pack” is provided by “Data Roaming Day Pass” and is subject to relevant terms and conditions. For details, please refer to T&C-I025. The company reserves the right to vary, modify or terminate the contents of this promotion, as well as to amend any of the relevant terms and conditions from time to time without prior notice. The company's decision and record shall be final in case of any dispute.

$300 Supermarket Coupon Offer: Customers can enjoy $300 Supermarket Coupon Offer upon subscription of a designated service plan under fixed-term contract. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. The use of Supermarket Coupon is subject to the relevant merchant’s terms and conditions. Please refer to the back of the coupon for details. The Company makes no representation or guarantee as to the quality and availability of the products, services, or information provided by the Merchants.

SmarTone Membership Programme and Privilege︰

• Customers who subscribe or renew designated mobile service plan will become SmarTone PRIORITY or SmarTone Members and the period is the same as that designated contract period.
• Fixed-term contract is required for SmarTone PRIORITY or SmarTone Members.
• The Company may terminate or change the terms and conditions of SmarTone Membership Programme at any time without prior notice.
• Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com。

General Terms and Conditions: Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade / Add-on SIM card offers. The above offers will be forfeited if the customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription, and the Company has the right to charge the full amount of the gift without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.

Home 5G Broadband Service

The provision of the service is subject to the network coverage of the Company. In case particular spots where the 5G network are not available, we will continue to provide the service through 4G network. Internet experience can vary due to factors such as the relative position between user and the base stations, the download server resources, Internet traffic conditions, the number of users, users’ devices and other factors that may arise. Wi-Fi coverage depends on factors such as area & layout of the premises, construction materials, and other extraneous factors.

Tri-Band Wi-Fi 7 Plan

This plan includes 500GB of data usage. When the monthly data usage exceeds the above usage, customers can continue to use data service to the next bill date, but access to network resources will be given a lower priority and data service experience may be affected.

Offer valid for limited period only. Offer is appliable for customers who subscribe the designated SmarTone Home 5G Broadband service plan for 36-month fix term contract subscription. Offer average monthly fee HK$207 is calculated based on the original monthly fee HK$308 for Home 5G Broadband plan, after monthly fee rebate HK$308 in 6th & 18th month & monthly fee rebate HK$89 for remaining 34 months within contract period have been given to the customer. This service plan includes a HK$105 monthly rental fee for router rental service waived within the committed contract period. Customer can choose to upgrade to 12-month Disney+ Premium Plan when subscribing to designated Home 5G Broadband offer with additional HK$6 Home 5G Broadband monthly fee, offer average monthly fee HK$213 is calculated based on the original monthly fee HK$308 for Home 5G Broadband plan, after monthly fee rebate HK$308 in 6th & 18th month & monthly fee rebate HK$83 for remaining 34 months within contract period have been given to the customer. Offers will be forfeited without any compensation if the Customers terminate the contract during the committed contract period. This service plan includes a HK$105 monthly rental fee for router rental service waived within the committed contract period. Customers are required to make a deposit of HK$1,500 for router rental service. Deposit of rental router will be fully refunded upon return of the router in good workable condition and can be waived if customers choose to settle the monthly fee with autopay.

Upon the expiry of the committed contract period, the Customer will be charged at the prevailing plan price on monthly basis (inclusive of router rental fee(s) if any) if the customer continues to use the service. Customer who registers for the services for the first time is entitled to a 7-day Trial & Return Guarantee period commencing from the activation date of the designated service plan. If the Customer cancels the service plan within the 7-day Trial & Return Guarantee period, any other service plan(s) or value-added service(s) or related special offer subscribed together on the same application will also be cancelled and the Customer is not required to pay the monthly fee for the service and 5G Broadband service equipment rental and refund of fee paid by customer for purchasing 5G Broadband service equipment shall be arranged upon return of the 5G Broadband service equipment to the Company. The Company reserves the right of final decision relating to the promotion and any dispute thereof, and may change the Terms and Conditions without prior notice. For service plans and offers detail, please refer to https://www.smartone.com/en/Home5GBroadband. Terms and Conditions apply, please refer to https://www.smartone.com/other/english/TC_WB002F.pdf.