What are the benefits of using VoLTE?
VoLTE provides lightning-fast call connection, HD voice quality, allows you to use mobile data while on a call, and enhances your communication security.
In regions where 2G / 3G networks have been shut down (e.g. Taiwan, Australia and United States), voice calls may not work without VoLTE.
Therefore, enable VoLTE is essential to ensure uninterrupted voice calls, both locally and overseas.
Why is making calls via VoLTE safer?
When you make calls using VoLTE, your communication is transmitted over 4G LTE or 5G mobile networks. Compared with older mobile network technologies, these newer generations offer a higher level of security protection with advanced encryption and enhanced identity protection technologies, helping to keep the calls more secure.
I have followed the instructions on this webpage, but still cannot find the VoLTE option in my phone’s Settings. Why?
If you cannot find the VoLTE option in your phone’s Settings, possible reasons include:
- Your phone model does not support VoLTE
- Your operating system version is outdated
- VoLTE is already enabled by default in newer systems (No manual activation is required)
We recommend updating your phone’s operating system or restarting your device. You may also refer to
Handset/Device List to confirm whether your phone model supports VoLTE.
Is there any extra charge or data usage for VoLTE?
No. VoLTE voice calls do not incur additional charges and do not consume mobile data.
Can VoLTE be used on dual-SIM or eSIM phones?
Rest assured that your phone’s VoLTE function will not be affected by dual‑SIM or eSIM configurations. We recommend enabling VoLTE in your handset’s Settings according to the instructions on this webpage.
