PriorityPlus
Account Management
Support
Contact Us

We understand the hassle of your smartphone battery running out when you are on the go. With our powerbank free rental service, you can borrow a powerbank for free# from our stores or SmarTone Customer Centres. You can also return the powerbank to any stores or SmarTone Customer Centres.

All SmarTone Mobile Plans customers can enjoy this convenient service.


# Customers can enjoy our powerbank free rental if returning it to any of our stores within the first 3 days of the rental period. HK$50 will be charged per day from the 4th to 7th day (both days inclusive). If you have not returned the powerbank on or after the 8th day, it is assumed that customers would like to purchase the set of Powerbank and Cable and we will charge the price of the set to your monthly bill accordingly.

Terms and Conditions

  • This service is only applicable to customers who subscribe to monthly service plans.
  • Each customer can only borrow one set of Powerbank and Cable at any one time.
  • In the event of any loss/physical damage to the items, the product cost will be charged based on the rental invoice.
  • Customers are not allowed to borrow again on the same day that they return the set of Powerbank and Cable.
  • SmarTone is not liable for any loss or damage arising from use of the Powerbank.
  • Due to a limited quantity of Powerbanks in store, this service is available on a first come, first served basis.