For account enquiry, please update SmarTone CARE to the latest version
Please input the following information
Proceed the enquiry with the following username

Thank you for using S-Bots
To help us further improve, please give us your feedback.

If you would like us to contact you to follow up your feedback, please give us your contact information.

Virtual WiFi Egg
Easy Peasy Roaming
Virtual WiFi Egg & Roaming Data Pass - No need to swap SIM, no need to rent or return the WiFi egg , no bill shock

As low as $21/per day    Roam freely

Coverage Service Fees (Daily rate per destination)
Multi-day Roaming Data Pass
Asia Pacific:
China / Macau, Australia, Bangladesh, Cambodia, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
HK$68 HK$209 / 10 days
HK$249 / 12 days
USA / Canada:
Canada, USA / Hawaii / US Virgin Islands / Puerto Rico

Albania, Austria, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Guernsey / Jersey, Hungary, Iceland, Ireland, Isle of Man, Italy / Vatican City, Latvia, Liechtenstein / Switzerland, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Ukraine, United Kingdom

Guam, India, In-flight Roaming^, Nepal, Sri Lanka, Turkey
HK$128 HK$399 / 10 days
(Including China & Macau and Asia Pacific)
  • A day is defined as 00:00 to 23:59 local time of the visited destination. For destinations with multi time zones, it will be according to the time of the capital at the visited destination or specific destination.

  • When daily data usage reaches 500MB, a SMS notification will be sent to the customer, who may reply to the SMS to purchase extra full speed roaming data. If no additional purchase for full speed data is made, the data speed will be at up to 128kbps for the Customer to continue with the use of data roaming.

  • Using a Day Plan in China and Macau on the same day will only incur one daily fee. The daily fee will be charged a maximum of two times if the Customer uses the plan in different designated destinations in Europe within the same day.

  • A day of In-flight Roaming is defined as 00:00 to 23:59 Hong Kong time.

  • The offer needs to be used within 12 months from the day of successful purchased.

  • The offer could be purchased maximum 10 times per Data Pass.
Data Roaming Dollars
Roam, Save, Earn Miles
Data Roaming Dollars - Enjoy 13% off Data Roaming Dollars
Upon a contract subscription to a designated monthly plan*, enjoy 13% off Data Roaming Dollars, which can be deducted from the daily rate of our “Upgraded” Roaming Data Day Plan or "Virtual WiFi Egg".
Service Service Fees
(Monthly Plan Contract Offer*)

Data Roaming Dollars $1,000
(Valid for 24 months)

(24 months contract)

*Customer is required to subscribe to iPhone SuperCare Smartphone Plans with handset subscription / SuperCare Smartphone Plans with handset subscription

15-day Virtual WiFi Egg
15-day Virtual WiFi Egg
Subscribe now to get a 15-day Virtual WiFi Egg. Freely enjoy data roaming and sharing in more than 60 destinations for even more convenience when you travel.
Service Service Fees
(Monthly Plan Contract Offer)

15-day Virtual WiFi Egg

(24 months contract)

    Virtual WiFi Egg:
  • Subject to relevant terms and conditions. Please refer to T&C-I025 for details.

  • Multi-day Roaming Data Pass:
  • Multi-day Roaming Data Pass ("offer") could be purchased maximum 10 times per Data Pass for each number.
  • Virtual WiFi Egg and Roaming service will be activated / switched on automatically upon purchasing this offer. For more details of Virtual WiFi Egg, please click here. For more details of Roaming service, please click here.
  • The offer (both data pass & bonus days) needs to be used within 12 months from the day of successful purchase for using Virtual WiFi Egg at designated destinations. There is no limit on consecutive day.
  • (If applicable) Expiry date would be aligned to the latest purchased offer when customer purchases more than one Roaming Data Pass.
  • (If applicable) The deduction sequence will be as follow when customer has purchased more than one Roaming Data Pass for different groups of destinations: 1) China/Macau Roaming Data Pass, 2) Asia Pacific Roaming Data Pass, 3) Worldwide Roaming Data Pass
  • (If applicable) Bonus days would be consumed first before Roaming Data Pass.
  • The original day plan price will be charged if number of Roaming Data Pass’s days exceeded or usage at non-designated destinations. The remaining days of Roaming Data Pass will be automatically forfeited after the expiry date.
  • (Family Plan/ Designated 5G Service Plan) This offer is only available to main SIM mobile number under designated plan. After successful purchase, all mobile numbers under the plan should also activate / switch on Virtual WiFi Egg and Roaming service to enjoy Multi-day Roaming Data Pass upon subscription from main SIM. If 2 mobile numbers under designated plan use the Roaming Data Pass at the same time, 2 days would be consumed from the Roaming Data Pass.
  • Offer cannot be used in conjunction with designated DataRoam services, Greater Bay Area Easy Pack & China Macau Data Pack.
  • The company reserves the right to vary, modify or terminate the contents of this promotion, as well as to amend any of the relevant terms and conditions from time to time without prior notice. The company's decision and record shall be final in case of any dispute.

  • Data Roaming Dollars:
  • Subject to relevant terms and conditions. Please refer to T&C-I031 for details.

  • 15-day Virtual WiFi Egg:
  • The monthly fee of 15-day Virtual WiFi Egg is $36 and contract period is 24 months.
  • The Customer will be entitled 15-day Virtual WiFi Egg at the time of subscription. 15-day Virtual WiFi Egg is valid for 24 months from the date of activation.
  • After 15-day Virtual WiFi Egg is used up, subsequent roaming data usage will be charged according to Virtual WiFi Egg daily rate subscribed by the customer.
  • 15-day Virtual WiFi Egg will be voided upon expiry of validity period.
  • This plan cannot be used in conjunction with DataRoam x3/x6 Service.
  • Subject to relevant terms and conditions. Please refer to T&C-I032 for details.