Network Priority Booster - FAQ

All-new Upgraded SmarTone CARE App

An array of caring services, plus customizing their interface and staying up-to-date with the exclusive offers, curated rewards and the latest news!

All-new Upgraded SmarTone CARE App

An array of caring services, plus customizing their interface and staying up-to-date with the exclusive offers, curated rewards and the latest news!

Network Priority Booster

A Faster Overall Online Experience with Network Priority

Q1Is “Network Priority Booster" available to all customers?

A1
“Network Priority Booster" is available to any SmarTone customers who have subscribed to a designated 5G mobile monthly plans.
Q2Is “Network Priority Booster" applicable to extra top-up local data and “Unlimited Local Data”?

A2
"Network Priority Booster" is only applicable to the monthly local data allowance of designated 5G mobile monthly plans and extra top-up local data. When the monthly local data allowance of designated 5G mobile monthly plans has been reached, the "Network Priority Booster" service will also be suspended until the next bill month and will only be resumed once the Customer purchases data top-up options. However, “Network Priority Booster” service is not applicable to “Unlimited Local Data”.
Q3Is " Network Priority Booster " applicable to roaming data?

A3

"Network Priority Booster" is applicable to local data only, and not overseas roaming data.
Q4Can add-on SIM users subscribe to the "Network Priority Booster" Service individually?

A4

Yes. There is no need for add-on SIM users to subscribe through main SIM users.