Thank you for your continued support of our services. Please be informed that our *131* PhoneHome Service will end on August 20, 2026 (Hong Kong Time). Starting from August 21 (Hong Kong Time), to make calls back to Hong Kong while overseas, please use Direct Roaming Call (simply dial +852 followed by the 8-digit Hong Kong phone number). Click here for tariff details.
Service
Save up to 70% when calling back to HK from overseas! For charges, please click here.
1 When using VoLTE roaming, you cannot use *131* PhoneHome.
Charges
Charge comparison of calls made to Hong Kong while roaming:
Region
Standard roaming charges per minute*
*131* PhoneHome charges per minute#
Greater China
All provinces excluding Guangdong
Guangdong
Shenzhen & Shekou
HK$8.98
HK$8.98
HK$8.98
HK$6.00-Savings up to 33%
HK$6.00-Savings up to 33%
HK$5.00-Savings up to 44%
Southeast Asia
Japan^
Thailand
HK$25.83
HK$16.98
HK$13.00-Savings up to 49%
HK$9.50-Savings up to 44%
North America
Canada+
USA - New York +
HK$25.99
HK$38.61
HK$13.50-Savings up to 48%
HK$13.50-Savings up to 65%
Europe
France
Germany
United Kingdom
HK$38.80
HK$31.00
HK$48.58
HK$22.00-Savings up to 43%
HK$14.50-Savings up to 53%
HK$18.00-Savings up to 62%
Asia Pacific
Bangladesh
HK$26.31
HK$7.80-Savings up to 70%
Standard roaming charges are based on calling Hong Kong during peak periods as of 1 May 2018.
Rates for *131* PhoneHome are effective from 1 May 2018.
Customers are required to have a W-CDMA (3G) phone.
Customers are required to have a triband (GSM 850/1900) phone.
*131* PhoneHome call charges will be incurred once the system calls back the Calling Party, including call connection and ring times. If the Calling Party answers the call back, charges will apply regardless of whether the other party picks up or if the line is engaged. If the system call back is not answered by Calling Party, then no charges apply. If the system call back is forwarded to another line or answered by an automatic system (like voicemail), charges still apply.
*131* PhoneHome call charges will be incurred when using *131* PhoneHome to listen to voicemail.
Tariffs quoted are approximates for reference only. They are subject to change by call type, charging unit, network operator charges and discretion, duration, overseas tax rates, and exchange rate fluctuations, all without prior notice. The call record in the system shall prevail for all purposes.
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Roaming destinations
*131* PhoneHome charges per minute
Australia
HK$19.00
Macau
HK$6.00
South Korea
HK$11.50
Singapore
HK$6.50
Taiwan
HK$8.50
Thailand
HK$9.50
U.A.E.
HK$19.50
USA
HK$13.50
Canada
HK$13.50
Vietnam
HK$8.50
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