Service | Quick Access Code | |
Subscription | Cancellation | |
200 mins Monthly Local Voice Pack | ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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Unlimited Monthly Local Voice Pack | ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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Local calls | |
Voice | Basic: Off-Peak (Daily 21:00 – 11:59) HK$0.05 Peak (Daily 12:00 – 20:59) HK$0.12 |
Or choose the optional Monthly Local Voice Pack: HK$10 / 200 mins HK$28 / Unlimited |
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Video | Inter/ Intra HK$1.50 |
Instructions for Local Calls Service:
In Hong Kong | While Roaming | |
Basic |
HK$8/hour for unlimited data usage* Once HK$24 is reached, the rest of the day is free*
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HK$0.12/KB |
Data Packs | Charge | Thereafter Charge | Validity |
300MB Monthly Data Pack | HK$38/300MB | HK$10/50MB | Valid for one month from the date of subscription. The fee will be deducted automatically every same date every month |
1GB Monthly Data Pack | HK$58/1GB | ||
3GB Monthly Data Pack | HK$168/3GB |
Service | Charge |
Wi-Fi Day Pass | HK$5 / day |
The Wi-Fi Day Pass is valid till 23:59 on the same day of subscription. You will receive a SMS including user name and password after successful subscription. You can then select the Wi-Fi network (SSID) "Y5ZONE" under your device settings and login through browser. You may visit the website of Y5ZONE to search for a hotspot.
Instructions for Data Service:
In Hong Kong | While roaming | |||
SMS | Send to SmarTone customers | HK$0.2 | Send to HK mobile network | HK$7 |
Send to other local networks | HK$0.7 | |||
Send international SMS to China network | HK$1.0 | Send to local or 3rd country mobile network | HK$9 | |
Send international SMS to other overseas network | HK$1.8 | |||
MMS | MMS Intra / Inter | HK$1.5 | Send to HK mobile network | HK$1.5, plus data roaming charge |
Send to overseas network | HK$3.0 | Send to local or 3rd country mobile network | HK$3 , plus data roaming charge | |
Receive | Free | Receive | HK$0.12/KB |
Instructions for Messaging Services:
Service | Charge |
Call Management Service Pack Services included:
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HK$28/30 days |
The services included in this pack will be effective immediately upon successful subscription. Call management services require a separate application (please refer to the instruction of "Call Management Service" for details). Once you subscribe to this pack, the call management service/ monthly local voice pack you are using will be terminated and the service fee will not be refunded.
Service | Charges |
Caller Number Display | Free of charge |
Call Waiting |
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Conference Call | |
Call Forwarding | HK$15/month |
Voice Mail | HK$15/month For retrieving messages through your card:
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Connecting Tone |
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Basic Call Guard | HK$8/month |
System Alert Forwarding Service | HK$8/30 days |
The above monthly service charges will be deducted automatically from the SIM card every month (Notes: if the date of subscription fall between 28th – 31st inclusive, the monthly fee will be deducted on 28th of each month). If the SIM card balance is insufficient for charge deduction and/or the SIM card validity is less than 1 month on the monthly renewal day of the subscribed service, the service (except Connecting Tone) will be automatically cancelled. Customer is required to top-up the SIM card at $50 or above and subscribe the service again. While Connecting Tone will be reactivated upon deduction of monthly fee.
Basic Call Guard:Basic Call Guard blocks reported junk calls at the mobile network only. Call Guard app and other features (including overseas call notification, personal blacklist, bar withheld numbers, exceptional list, forward junk calls to voicemail and VIP list) are not available.
This service allows you to divert the system SMS alerts (including stored value balance and expiry date of the Prepaid SIM card) to your preset Hong Kong mobile number on any network.
Instructions for Call Management Services: