5G SIM Only Monthly Plan: The account registrant shall be responsible for the specified service plan and responsible all fees payable for the monthly bill of the specified service plan. The plan cannot be used in conjunction with “DataRoam Plan”.

$120 Monthly Plan: Only applicable to new customers / existing customers with a new subscription or designated existing customers. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription and pay an administrative fee of $18 per month. Monthly fee $120 is based on the original monthly fee $158 for ExtraCare Smartphone Plan, after a rebate of $38 per month credited to the customer during the contract period. After expiry of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service. Customers can enjoy extra 7GB 42Mbps Local Data offer per month within the contract period upon a designated service plan contract subscription. The first 14GB of this plan is at up to 42Mbps. Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance (14GB), data service continues (up to 42Mbps) without data capping, but access to network resources will be given lower priority and data service experience may be affected. Local data usage excludes tethering and peer-to-peer applications. This plan does not support any web browsing in desktop mode via any mobile browser.

“Mainland & Macau Roaming Data Pack” Rebate: Subscription to “Mainland & Macau Roaming Data Pack” is required within the contract period. Customer can enjoy a monthly service fee rebate under a designated plan within contract period. The amount of rebate depends on the monthly service charge at the time of service subscription. The rebate of the first bill month and/or the last bill month will be credited on a pro-rata basis based on the number of days of usage (If applicable). The rebate amount in a bill month will not be greater than the monthly service charge. After the expiry of the contract period, prevailing service fee will be charged if the customer continues to use the service.

Free Unlimited Local Data:Upon subscription of a designated 5G SIM Only Service Plan under fixed term contract, the customer can enjoy 1Mbps unlimited data during the contract period. Customer can enjoy a monthly rebate under the designated plan, and the amount of rebate is based on the monthly service charge at the time of service subscription. The rebate on the first bill month and/or the last bill month will be credited on a pro-rata basis based on the number of days of usage during the bill cycle (if applicable). The rebate amount in a bill month will not be greater than the monthly service charge. After the expiry of the contract, 1Mbps unlimited data will be terminated. The plan cannot be used in conjunction with DataRoam Plan.

Unlimited Local Data: Only available to customers who have subscribed to a designated 5G service plan contract subscription. When monthly data usage reaches the plan's data allowance, data service continues with data speed up to 1Mbps in 5G network, the thereafter data speed depends on the contract subscription of the service plan selected. For the main SIM card and “5G Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 5G network; for “4.5G Full Speed Add-On SIM card” plan (If applicable), data service continues with data speed up to 1Mbps in 4G network.

Customers can enjoy Mainland & Macau Roaming Data Pack Offer and / or Asia Pacific RoamFlex Data Pass Offer for free during the contract period upon subscription of a designated service plan under fixed-term contract. The data usage of the Mainland & Macau Roaming Data Pack Offer and / or Asia Pacific RoamFlex Data Pass Offer to be given will depend on the contract subscription selected by the customer.

Mainland & Macau Roaming Data Pack ("the Package"): The Free 1GB / 3GB / 10GB per month Mainland & Macau Roaming Data Pack is calculated based on the original monthly fee HK$40 / HK$88 / HK$298, after a rebate of HK$40 / HK$88 / HK$298 per month has been given to the customer within contract period. The monthly 1GB / 3GB / 10GB data allowance of the Package can be used in Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the main SIM by SMS. The main SIM may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the main SIM does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. (If applicable) The 200 minutes of roaming voice minutes per month in Mainland and Macau (“The Roaming Voice Offer”) is only applicable to main SIM. The Roaming Voice Offer is only applicable in Mainland and Macau for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charged at standard roaming rates. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).

15GB / 35GB Asia Pacific RoamFlex Data Pass: Subscription to RoamFlex Data Pass – 15GB / 35GB Asia Pacific destinations with a monthly fee of HK$28 / HK$48 is required within the contract period. Customers can enjoy HK$28 / HK$48 monthly fee rebate starting from the next bill month within the contract period. The Customer shall use the “RoamFlex Data Pass” for the period specified in the Sales and Services Agreement. The term shall start from the service effective date. “Data Roaming Day Pass" or “Upgraded” Roaming Data Day Plan should be activated at the same time. The remaining data entitlement of the “RoamFlex Data Pass” will be automatically forfeited when the Term expires. If the Customer’s accumulated “RoamFlex Data Pass” usage exceeds roaming data allowance within contract period and top-up “RoamFlex Data Pass” data is purchased, or if the Customer is located in any overseas destination(s) other than designated destinations, the Customer will be charged the original day plan price under the “Data Roaming Day Pass” or “Upgraded” Roaming Data Day Plan subscribed, depending on the fee(s) to be charged in specific location(s). “RoamFlex Data Pass” subscription is only available to main SIM. Customers of main SIM and Add-on SIM under the designated plan can all enjoy the roaming data allowance within contract period under “RoamFlex Data Pass”. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I044).

Disney+ Offer: Customers who subscribe to a designated service plan under a fixed-term contract and sign up for a Disney+ service contract for a designated subscription period, are eligible to enjoy a designated subscription period of Disney+ Standard/Premium plan (as the case may be).

The subscription period of the Disney+ plan included will depend on the contract of the selected service plan. Upon the expiry of the Disney+ service contract, if customers continue to use the Disney+ service, they will be charged at the prevailing retail price of the relevant Disney+ subscription plan.

This Service is only available for SmarTone Customers with an active monthly mobile service plan subscription. Upon the expiry of the contract, the customer will be charged at the prevailing retail price of the service if the customer continues to use the service. Customer shall not be entitled to the rebate amount or any balance thereof if change together service/ cancel this service. The rebate amount cannot be exchanged for cash. Monthly fee rebate offer cannot be used in conjunction with other offers.

Customer will receive an email or SMS notification about Disney+ service activation on the effective date of the Service. To activate Disney+ service, Customer must complete the activation by creating a Disney+ account (or log into an existing Disney+ account (if applicable)) and entering required information at Disney+ website through the designated activation link provided by SmarTone per instruction stated in the notification.

The Disney+ service must be used with supported devices such as compatible mobile devices that operate on the iOS or Android mobile operating systems and their designated software versions, or other compatible operating environments. If an Android mobile device does not support Google Play services, Customer may not be able to use the Disney+ App to access the Disney+ service. The compatible mobile operating systems and their designated software versions for applicable mobile devices will be updated and changed from time to time; for details, please visit Disney+’s Help Centre.

If Customer has an existing Disney+ account, Customer can link to it during Disney+ service activation. To avoid duplicated or unintended subscription and charge, Customer must review / manage subscription on the ‘Account’ page under the Disney+ account. For any queries regarding billing with Disney+ for the existing Disney+ account, please contact Disney+ customer service directly. If Customer has an existing Disney+ subscription through a third party, he / she must manage that subscription directly via such third party. SmarTone shall in no event be responsible to give any prior reminder in this respect nor be liable for any Customer’s failure to timely and properly review or manage their Disney+ subscription. If Customer has a Disney+ Extra Member Add-on with The Walt Disney Company (Hong Kong) Limited, The Walt Disney Company (Hong Kong) Limited will continue to bill the Customer on the Extra Member Add-on and give the Customer access to the Extra Member Add-on until cancelled.

Disney+ is a digital entertainment subscription service provided and operated by The Walt Disney Company (Hong Kong) Limited. Subject to relevant terms and conditions. Please refer to T&C-V162.

Designated Data Waiving for Disney+ Customers: Customer who uses his/her active SmarTone mobile service plan and has subscribed to any Disney+ plan through the Company shall enjoy the Disney+ local data waiver until December 31, 2025 or such other date as the Company may specify from time to time whichever is earlier. During such period, any monthly fees for such data waiver shall be waived (i.e., customer will not have to pay any such fees) and after such period such data waiver shall automatically lapse. This offer is subject to the T&C-V164.

Existing Customer Price:

• “Existing Customer Price” is only applicable to SmarTone postpaid mobile service customer or Home 5G Broadband Service customer (Offer only available in-store for 5G Broadband Service customer).
• Existing customers are required to sign up for a 12-month Fixed Term Contract when purchasing a designated handset /tablet /smart wearable /accessory at the Existing Customer Price.
• The Customer must purchase the designated handset / tablet / smart wearable / accessory at the “Existing Customer Price” at the time of signing this Agreement.
• The Customer is entitled to purchase at most 5 handsets / tablets (including up to 2 iPhone); and 5 smart wearables / accessories at the “Existing Customer Price” during the Term. The Customer must sign a separate Sales and Services Agreement for the purchase of each handset / tablet / smart wearable / accessory. The “Existing Customer Price” is subject to change from time to time. Please visit the Company’s website for details.
• The above offer cannot be used in conjunction with other offers.
• Customer who registers the designated Home 5G Broadband Service Plan and purchases designated handset / tablet / smart wearable / accessory at “Existing Customer Price” is not entitled to 7-day Trial & Return Guarantee period of Home 5G Broadband.
• Subject to relevant terms and conditions. Please refer to T&C-D233 for details.

Subscriber Special Price:

• Customers are entitled to purchase a designated handset / tablet / smart wearable / accessory at the “Subscriber Special Price” within 365 days after subscribing, renewing, or upgrading to a designated service plan contract subscription.
• The Subscriber Special Price is only available in-store and is subject to change from time to time. Please visit our website for details.
• The above offer cannot be used in conjunction with other offers.
• Subject to relevant terms and conditions. Please refer to T&C-D237 for details.

Upgraded Back-to-Front “SmarTone Screen Replace™:“SmarTone Screen Replace™” is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively “Avo”). Upon accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI / Serial number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the handset reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim. The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final. Subject to relevant terms and conditions. Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

$300 Trade-in Rebate :SmarTone postpaid mobile service customers or Home 5G broadband service plan customers (“Existing Customers”) is entitled a $300 “Trade-in Rebate" when purchase designated mobile phone or tablet. “Trade-in Rebate” is limited to the holder and is not transferable. Customers must complete the trade-in transaction within 90 days of purchasing the new eligible device (“Eligible Transaction”) to redeem the $300 Trade-in rebate. The company will provide trade-in price of designated brands and models of handset, tablet, smart wearables or earphones based on their condition ("Trade-in Device"). Each Trade-in Device should include a battery and must function properly. It should meet the company's trade-in standards. Trade-in prices vary depending on the condition of the Trade-in Device. The company will not accept any devices which have been altered in any way. Customer may select to collect the Trade-in price through the following methods (a) Fast Payment System (“FPS”); (b) credit to customer’s account; or (c) used immediately to offset payment of designated mobile phone or tablet. Customer can redeem $300 Trade-in rebate once per Eligible Transaction. The payment will be credited to his / her account after 14 working days. Customer must confirm that SIM card has been removed and backed up all data stored on the Trade-in Device. The Company will not be responsible for any loss, retrieval, restoration or transference of personal data from the Trade-in Device. Once the transaction is complete, the Trade-in Device cannot be reclaimed. The trade-in price is determined by the company and may be subject to change without prior notice. The trade-in service is only available at designated stores. In case of any disputes, the company reserves the final decision.

Screen Protector + Phone Case Set:Enjoy a Screen Protector + Phone Case Set (Value: $198) for free upon each Samsung Galaxy Z Flip7 | Z Fold7 purchase. Available while stocks last.

Designated Accessories Discount:

• Upon purchase of any Samsung Galaxy Z Flip7 | Z Fold7 with “Subscriber Special Price” or contract subscription of a designated service plan, customers can purchase selected accessories at special price.
• Offers are subject to terms and conditions. Please contact our staff for details. Some products are only available in selected stores. Offers are subject to stock availability and are on a first-come-first-served basis only. The Offer(s) will be terminated accordingly without prior notice.
• The offer cannot be exchanged for other goods or cash.
• The above offers cannot be used in conjunction with other offers.
• In case of any dispute, the decision of SmarTone is final.

SmarTone Plus membership & privilege:Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months. For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded. Fixed-term contract is required for designated membership tier. The company may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice. Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.

General Terms and Conditions:Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade / Add-on SIM card offers. The above offers will be forfeited if the customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription, and the Company has the right to charge the full amount of the gift without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.