Individual

4.5G Fullspeed Plan (Fullspeed up to 700Mbps)

4.5G

Network

10GB

Local Data

12 Month

Contracts

Unlimited

Voice Mins

Promotional Offer

Existing Home 5G Broadband / Fibre Broadband Customers Offer

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Exclusive Extra $18 Monthly Fee Rebate

Monthly debit to SmarTone Home 5G Broadband/ Fibre Broadband bills

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Limited Time Offer

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"eDoctor" First 6-month Free Trial

All new video consultation for family, giving you and your family unlimited doctor consultations at home
(Value: HK$ 48 / month)

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Exclusive Privileges

"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams and Unlimited Voice Minutes

(Value:HK$18/month)

Membership Tier - Plus

Enjoy birthday celebrations, privileges and year-round exclusive offers, including free parking, hotel culinary delights, lavish leisure and entertainment, etc.

Earn 1 The Point bonus point automatically with $2 eligible spending

For every $2 eligible spending at SmarTone (including monthly fee, 5G broadband, roaming, handset purchase, etc.), you will automatically earn 1 The Point bonus point. Points can be converted into Point Dollar in The Point mobile app, to spend as cash in 25 designated SHKP malls or used to redeem gifts, parking privileges and other fabulous rewards!

Service Included

500 Intra SMS

Voicemail

Call Forwarding

Call Number Display

Call Waiting

Conference Call

  • Customers are required to pay an admin fee of HK$18/month.
  • Default data top-up option is at HK$50/1GB (on 'Advise and Consent' basis)

Terms and Condition

Selected Customer Promotion Code Terms and Conditions:

  • Designated Promotion Code is an online exclusive promotion offer for selected customers.
  • First-come-first-serve basis while stocks last.

Online Exclusive Offer:

  • Only applicable to new customers / existing customers with a new subscription, and the subscription is made through SmarTone Online Store. A designated service plan with a fixed term contract subscription is required.
  • The special monthly fee HK$138 is calculated based on the original monthly fee HK$158 for SuperCare Smartphone Plan (2.5GB), after a rebate of HK$20 per month has been given to the customer. At the end of the rebate period, the customer will be charged at the prevailing comparable plan if the customer continues to use the service, and corresponding local data of the plan will be provided.
  • Customer can enjoy Extra 7.5GB Local Data offer per month within the contract period upon a contract subscription. The extra local data cannot be used in conjunction with DataRoam Plan.
  • Each designated contract subscription is entitled to the above offer once only. This offer cannot be used in conjunction with other subscription offers.
  • The Company reserves the right to offer an alternative gift of equivalent or approximate value.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.

SuperCare Smartphone Plans:

  • Customers are required to pay an admin fee of HK$18/month.
  • Please refer to here for the Pricing Details of the additional voice minutes usage.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • All SIM only SuperCare Smartphone Plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Subject to relevant terms and conditions. Please refer to T&C-T263 for details.

Services Combo Offer:

  • Designated SmarTone Broadband Service customer can enjoy rebate of $18 per month under the Broadband service upon a contract subscription of a designated mobile service plan. The rebate period is equivalent to the contract period of the mobile service plan.
  • Upon the eligible SmarTone Broadband Service customer and the eligible mobile service plan contract subscription validated by the Company, the rebate will be credited upon service activation and after the cooling-off period of the designated SmarTone Fibre Broadband Service / Home 5G Broadband Service.
  • Designated SmarTone Broadband Service customer shall be the subscriber of the designated mobile service plan contract subscription to enjoy the Offer.
  • Total rebate/ remaining rebate will be forfeited if the customer terminates the mobile service plan or the Broadband Service. The remaining credit amount cannot be exchanged for cash or refund.

Talk Freely Pack Service:

  • Only available to customer who has subscribed to a designated Service Plan.
  • The available designated apps will be updated and amended from time to time. Please ask our store assistants or visit the Company website for details.
  • The designated apps are provided by a third supplier. The content and the settings of those apps may change from time to time without any notice. The Company makes no representation or guarantee as to the quality and availability of the services or information provided by the third suppliers.
  • The Talk Freely Pack Service Plan does not include the subscription fee and other items / service purchased by the designated apps.
  • (If applicable) Upon the subscription of the designated Family Service Plan / designated 5G service plan with the Talk Freely Pack Service Plan, all mobile numbers under the Plan can enjoy the Talk Freely Pack Service.
  • The local data speed under the Talk Freely Pack Service Plan follows the Specified Service Plan subscribed by the Customer.
  • For any Customer who subscribes the Specified Service Plan with a designated data speed, when monthly local data usage reaches the specified data usage under the Specified Service Plan, local data service of the Specified Service Plan and the Talk Freely Pack Service Plan continues but data speed will be at up to the designated data speed under the Specified Service Plan, data service experience may be affected.
  • Subject to relevant terms and conditions. Please refer to T&C-T340 for details.

eDoctor Video Consultation for Family:

  • This service is only available for SmarTone Customers with designated mobile monthly service plan subscriptions.
  • SmarTone customers with designated mobile monthly service plan may enjoy first 6-month free trial for the first time subscription. Unless otherwise receipt of notice of cancellation by the Customer, the relevant service will continue to be provided to the customer after the expiry of the free trial offer, and the monthly service fee of the Standard Plan will be charged. If the customer cancels subscription of the service, please call SmarTone Customer Services Hotline prior to the end day of the free trial period.
  • The 6-month free trial is based on the original monthly fee HK$48 for the service standard plan, after a rebate of HK$48 per month has been given to the customer for the first six months.
  • Monthly fee rebate offer cannot be used in conjunction with other offers.
  • The data waiver is only applicable to the local data usage incurred by the MyCigna HK App‘s video consultation part only on smartphone using SmarTone mobile network. Data usage incurred by apps download and software update are excluded. When the monthly local data allowance of the designated service plan has been fully consumed and the data service is suspended, this data waiver will also be suspended until next bill month and will only be resumed once the Customer purchases data top-up options. Standard roaming data charges will apply while using the service abroad. If the customer has applied for a Roaming Data Pack, data will be deducted from the plan. Please visit smartone.com/roamingdatapacken for details.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
  • Subject to relevant terms and conditions. Please refer to T&C-V151 for details.
  • The 6-month free trial offer is applicable to customers who subscribe the service via Cigna for the first time.

SmarTone Plus membership & privilege:

  • Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months.
  • For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded.
  • Fixed-term contract is required for designated membership tier.
  • SmarTone Mobile Communications Limited may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
  • Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.

About The Point Membership :

  • The Point is an integrated loyalty program covering selected malls and merchants under SHKP. SmarTone Plus is a partner of The Point.
  • Eligible Customer who register as SmarTone Plus member will be registered as The Point member automatically. Existing SmarTone Plus member can register as The Point member while re-contracting, spending at SmarTone or via SmarTone CARE App. SmarTone will automatically bind SmarTone Plus members’ accounts registered via the aforementioned methods to The Point account on 1 December 2022. Existing SmarTone Plus members who have already registered as The Point members have to bind the accounts manually in SmarTone CARE App. While binding the accounts, customers have to enter their The Point membership number in SmarTone CARE App, and use the mobile number registered for The Point membership to receive a one-time password before completing the instructed procedures to verify their The Point membership to complete the binding process.
  • The mobile number used to register for SmarTone Plus membership must be the same as the one used to register for The Point membership in order to bind the accounts.
  • After customers register and bind SmarTone Plus and The Point accounts, they can earn 1 The Point bonus points for every $2 of eligible spending at SmarTone after 1 December 2022 (amount less than $2 will not be counted). Bonus points earned can be converted into Point Dollar or be used to redeem other exciting rewards on The Point mobile app.
  • If the customers change mobile number after binding The Point account and SmarTone Plus account, customers must use the new mobile number to register for SmarTone Plus membership and rebind it to The Point account registered with the new mobile number, before they can continue to earn The Point bonus points by making eligible spending at SmarTone (SmarTone will cancel the binding of old mobile number with the Point, and The Point bonus points earned with old number will be kept in the original account and will not be transferred to The Point account registered with new number. The Point bonus points earned from hereafter will be issued to The Point account registered with the new mobile number).
  • Eligible Customer who have more than one service plan under the Service Company can select one mobile number or contact number registered with one of the plans to bind to The Point membership in SmarTone CARE App, before they can earn 1 The Point bonus points for every $2 of eligible spending at SmarTone. They can also change to or bind with another service plan’s registered mobile number via SmarTone CARE app after.
  • Upon binding The Point account and SmarTone Plus account, it cannot be cancelled (except in situations mentioned in term 5 and 6)
  • SmarTone Plus members who subscribe or re-contract to Designated Service Plans will automatically become The Point member and bind to The Point member account, and also agree to authorise Service Company to provide The Point with their personal information for The Point membership registration, The Point account binding and point redemption. Personal information includes but not limited to title, name, mobile number, spending records, birthday month, age and change of email address.
  • SmarTone Plus members explicitly agree to the exchange of their personal data between Service Company, SmarTone Plus and The Point for the purpose of membership program. SmarTone Plus and The Point will use and handle the personal information collected according to their respective Privacy Policy and Personal Information Collection Statement.
    SmarTone Plus (https://smartoneplus.s-rewards.hk/index).
    The Point (https://www.thepoint.com.hk/en/privacy-policy.html).
  • SmarTone Plus and The Point reserve the right to change the Terms and Conditions without prior notice, all new and updated terms will be published in the respective mobile apps and websites.
  • If a member chooses to terminate The Point account, the member must submit a request to The Point directly. Once The Point account is terminated, the member can no longer earn The Point bonus points by making eligible spending at SmarTone.
  • About The Point rewards member program details, please visit The Point website (www.thepoint.com.hk/en/) or The Point mobile app.

Earning The Point bonus points:

  • Upon registering and binding SmarTone Plus and The Point accounts, members can earn 1 The Point bonus point for every HK$2 of eligible spending at SmarTone from 1 December 2022 onwards (not applicable to The Point birthday point arrangements). Members who have questions regarding its application and/or limits, please contact SmarTone for further enquiries.
  • The relevant spending must be all made and paid for by the member to be deemed as eligible spending. Third parties are not allowed to use the member’s account number to earn any rewards and/or benefits. If a Member breaches this clause, the relevant rewards and/or benefits will be forfeited. Upon successful completion of The Point bonus point registration with “Automatically Earn The Point bonus point” function, the corresponding machine-printed receipt and electronic payment slip cannot be used repeatedly via other The Point bonus point registration means.
  • SmarTone CARE app will show The Point total points that has been linked with The Point account (the total points are the same as the one shown in The Point mobile app) and customer’s SmarTone point record.
  • Upon making eligible spending and full payment, The Point bonus point will be credited to the member’s account within 10 days.
  • The total The Point bonus points shown on SmarTone CARE system is final. SmarTone Plus do not accept any claim of missing The Point bonus points after transaction.
  • The Point bonus points earned from monthly service plan bill will be credited to the member’s account within 10 days from the bill cut-off date.
  • If a customer needs to change SmarTone Plus registered mobile number, the member needs to re-register for The Point account and rebind the two accounts. Points earned on the old The Point account will not be transferred to the newly bound The Point account.
  • If a member refunds the purchased handset or accessories (including full or partial refund), the corresponding The Point bonus points earned will not be credited to the member’s The Point account. Points credited will also be revoked.
  • If a member has a fee adjustment after the issue of SmarTone’s monthly bill, the credited The Point bonus points will be adjusted accordingly to the eligible spending.
  • Each member can earn unlimited The Point bonus points via making eligible spending at SmarTone (except for individual promotions, for the maximum The Point bonus points that can be earned for each transaction, please refer to the respective Terms and Conditions).
  • The Point bonus points shall have no cash value and cannot be exchanged for cash. Points cannot be sold, bought, transferred or moved to other accounts.
  • The Point bonus points have two expiry dates each year, 31 March and 30 September. This means that points earned from 1 October in the previous year to 31 March this year will expire on 31 March of the next year, and must be used to redeem rewards on or before 31 March of the next year. Points earned from 1 April to 30 September this year will expire on 30 September of the next year, and must be used to redeem rewards on or before 30 September of the next year. Expired points will be forfeited automatically. Please visit The Point’s website or Mobile App for related Terms and Conditions.
  • Upon registering and binding SmarTone Plus and The Point account, member will automatically earn the basic The Point bonus points from The Point participating shopping malls upon spending at SmarTone in The Point participating malls. The system will automatically provide The Point with eligible spending receipts and customer mobile phone number for bonus point registration Members will automatically earn an extra 1 basic The Point bonus point for Every HK$1 spent (applicable to spending receipts of HK$1 or more, amount less than HK$1 will not be counted). Eligible receipts include the receipts of purchase of designated handsets/accessories (including receipts paid by cash. For installment payment, the full amount listed on the merchant’s machine-printed receipt will be counted towards redemption. For deposit payment and corresponding balance payment, the amount listed on the respective merchant’s machine-printed receipts will be counted towards redemption), while the following spending amount are not eligible for The Point bonus point registration, including but not limited to value-added services (including Apple Care and SmarTone Screen Replace), telecommunication fees, monthly fee, purchase of prepaid cards/calling cards, fines, compensation, trade-in transactions or product redemptions, rebate, online shopping (excluding online handset preorder deposit), the purchase and use of gift certificates, cash coupons, eCoupons, Point Dollar, SHKP Mall Gift Certificates, SHKP Mall e-Gift Certificates. For details of the Terms and Conditions, please visit The Point website or mobile app.
  • We/SHKP reserve the right to terminate the membership of any SmarTone Plus member immediately if they are found using the SmarTone Plus member account (including but not limited to registering member account, bonus points or redeeming rewards) in any dishonest way. The SmarTone Plus member's points will be forfeited immediately and no reward redemption will be allowed. We shall have the right to request a return of all redeemed rewards and to lodge a claim for compensation of any losses suffered by us. The individual in question shall have no right to object to such an arrangement.
  • We/SHKP shall have the right to cancel or deduct points that are granted to any members by error without prior notice.
  • SmarTone/SHKP will not bear any responsibility in any case of network problems, system malfunctioning, poor phone reception or blocking by third party applications that cause the delay, loss, mistake or corruption of an information transfer.
  • If a SmarTone Plus member breaches any of these Terms and Conditions, or if we have reasonable grounds to believe that these Terms and Conditions have been breached, the related The Point bonus points will be forfeited. We shall have the right to suspend or terminate that membership and lodge a claim for compensation of any losses suffered by S Rewards Limited.
  • In case of disputes related to bonus points, we and SHKP reserves the right of final decision.

General Terms and Conditions:

  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.

Re-contract/Upgrade to earn up to 100,000 The Point bonus points:

  • Only applicable to designated existing customers. A designated 5G service plan with designated contract months subscription and an admin fee of $18 per month are required.
  • Each designated contract subscription is entitled to the above offer once only. This offer cannot be used in conjunction with other subscription / re-contract offers.
  • The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.
  • Other offer(s) cannot be used after enjoying this offer.
  • 5G Service Plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Subject to relevant terms and conditions. Please refer to T&C-T342 for details.

General Terms and Conditions:

  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.

Remarks

  • The original entitlement of local voice minute under this plan is 2,500 mins. With the free offer of the Talk Freely Pack Service Plan within the contract period, unlimited local voice minutes are offered.

  • Other services included: 500 Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.

  • "Full Speed up to 700 Mbps" means the maximum theoretical download speed of 4.5 service; and its maximum upload speed is 55Mbps. It requires devices which support 3 CA with 4x4 MIMO & 256QAM. Actual customer Internet experience can vary due to factors such as the relative position between user and the base stations, the download server resources, Internet traffic conditions, the number of users, users' devices and other factors that may arise.

Individual

4.5G Fullspeed Plan (Fullspeed up to 700Mbps)

Save

10GB Local Data

12 Month Contracts

Unlimited Voice Mins

Monthly

HK$138

Total

Show Summary Hide Summary

4.5G Fullspeed Plan (Fullspeed up to 700Mbps)

HK138/Monthly

Individual

4.5G Fullspeed Plan (Fullspeed up to 700Mbps)

10GB Local Data

12 Month Contracts

Unlimited Voice Mins

Monthly

HK$138

Total