Selected Customer Promotion Code Terms and Conditions:
- Designated Promotion Code is an online exclusive promotion offer for selected customers.
- First-come-first-serve basis while stocks last.
Administration Fee Waiver:
- Only applicable to new customers / existing customers with a new line subscription. A designated service plan with a fixed term contract subscription is required.
- Customer can enjoy Administration Fee Waiver offer starting from the first bill month within the contract period; the period between service activation day and first bill day will be charged on a pro-rate basis based on the original charge. Administration Fee Waiver offer is calculated based on the original HK$18 per month, after a rebate of HK$18 per month has been given to the customer within the contract period. At the end of the rebate period, the customer will be charged at the prevailing Administration Fee if the customer continues to use the service.
- Each designated contract subscription is entitled to the above offer once only. This offer cannot be used in conjunction with other subscription offers.
- The Company reserves the right to offer an alternative gift of equivalent or approximate value.
- This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
- The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.
GoodCare Smartphone Plan at a monthly fee of HK$118:
- A fixed-term contract and an admin fee of HK$18/month are required.
- Unlimited local data usage under this plan is at up to 2Mbps and is applicable to mobile phone use only.
- This Plan is not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network.
- This plan does not support any web browsing in desktop mode via any mobile browser.
- GoodCare Smartphone Plan is not applicable to other connected devices (including but not limited to USB modem/ pocket WiFi/ TV box/ BlackBerry smartphones with BlackBerry 7 OS and earlier versions). If the customer uses this plan on other connected devices, 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speed may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
- X-Power and HR Wide are not available on this plan. Please ask our store customer service representative for details.
- Please refer to here for the Pricing Details of the additional voice minutes usage.
- Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
- Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units (“Quota'). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
- Roaming charge & standard roaming data charge apply when roaming. Please ask our store customer service representative or visit our website for details.
- The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
- All customers can enjoy a deposit waiver on 001 IDD , 1638 IDD and International Roaming Services.
- The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
- Subject to relevant terms and conditions. Please refer to T&C-T304
for details.
eDoctor Video Consultation for Family:
- This service is only available for SmarTone Customers with designated mobile monthly service plan subscriptions.
- SmarTone customers with designated mobile monthly service plan may enjoy first 6-month free trial for the first time subscription. Unless otherwise receipt of notice of cancellation by the Customer, the relevant service will continue to be provided to the customer after the expiry of the free trial offer, and the monthly service fee of the Standard Plan will be charged. If the customer cancels subscription of the service, please call SmarTone Customer Services Hotline prior to the end day of the free trial period.
- The 6-month free trial is based on the original monthly fee HK$48 for the service standard plan, after a rebate of HK$48 per month has been given to the customer for the first six months.
- Monthly fee rebate offer cannot be used in conjunction with other offers.
- The data waiver is only applicable to the local data usage incurred by the MyCigna HK App‘s video consultation part only on smartphone using SmarTone mobile network. Data usage incurred by apps download and software update are excluded. When the monthly local data allowance of the designated service plan has been fully consumed and the data service is suspended, this data waiver will also be suspended until next bill month and will only be resumed once the Customer purchases data top-up options. Standard roaming data charges will apply while using the service abroad. If the customer has applied for a Roaming Data Pack, data will be deducted from the plan. Please visit smartone.com/roamingdatapacken for details.
- The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
- Subject to relevant terms and conditions. Please refer to T&C-V151 for details.
- The 6-month free trial offer is applicable to customers who subscribe the service via Cigna for the first time.
Mainland & Macau Data Offer:
- Customers may choose to purchase a designated Mainland & Macau data service offer with a designated promotion monthly fee upon subscription of a designated service plan under fixed-term contract. A fixed-term contract of the Mainland & Macau data service (concurrently with designated service plan) is also required to enjoy the offer. Mainland & Macau data service shall start and follow the service effective date of the designated monthly plan. Each designated contract subscription is entitled to the offer once only.
SmarTone Plus membership & privilege:
- Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months.
- For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded.
- Fixed-term contract is required for designated membership tier.
- SmarTone Mobile Communications Limited may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
- Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
SmarTone x The Point Program:
General Terms and Conditions:
- Customers cannot enjoy this offer in conjunction with other offers.
- This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
- Subject to relevant terms and conditions.
- The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
Share
Save
Facebook
WhatsApp
WeChat
Email
