5G Subscription Offer:

• Only applicable to new customers whose identity document (HKID or passport no.) has not subscribed any postpaid mobile service in the past 3 months. A designated service plan with 36-month contract subscription and an admin fee of HK$18 per month are required.
• An advance payment of monthly fee and admin fee are required. The number of months of an advance payment, the extra data and/or free offers and/or the value of the premium depend on the contract subscription selected.
• Each new customer will only be entitled to any welcome subscription offer once only.
• Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers.
• The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.

5G SIM Only Monthly Plan:

• 36-month contract subscription and an admin fee of HK$18 per month are required.
• Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
• Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
• Roaming charge & standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
• 5G service plans are not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network. If the customer uses this plan on any 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
• Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
• Plans cannot be used in conjunction with DataRoam Plan.
• Subject to relevant terms and conditions. Please refer to T&C-T342for details.

“Easy Number” - mainland mobile number:

• The scope and service applicability of mainland phone number depend on the system specification and terms of third party service providers. Please contact the respective service providers for more details.
• The Service is only available for customers who have subscribed to the Company’s monthly mobile service plan with a Hong Kong Identity Card. Applicants for this service must be the account holder of the company's monthly mobile service plan.
• Each Hong Kong Identity Card holder can only subscribe to a maximum number of 3 Standard Plans of the Service, while each SmarTone mobile phone number registering with the same HKID holder can subscribe to one Standard Plan only. Each Standard Plan will be allocated one mainland phone number.
• If the customer wants to receive phone calls or send/receive SMS outside Hong Kong, roaming service must be activated on his or her SmarTone monthly mobile plan's main line number. Roaming charges will apply according to the usage.
• This service can only send to dedicated China phone number (12306, 9xxxx, 106xxxxxx) and Hong Kong/Overseas mobile phone number.
• The customer should download the Add-on Numbers / Easy Number app to use the service. Customer must agree with the arrangement of Registration of True Identity Information of users for mainland mobile numbers. Customer is required to download the Add-on Numbers / Easy Number app to submit a valid Hong Kong Identity Card copy and recent photo of the mobile service plan account holder. The service will be activated within 2 days after document submission. Subject to relevant terms and conditions. Please refer to T&C-V126 for details.

Talk Freely Pack Service:

• Only available to customer who has subscribed to a designated Service Plan.
• The available designated apps will be updated and amended from time to time. Please ask our store assistants or visit the Company website for details.
• The designated apps are provided by a third supplier. The content and the settings of those apps may change from time to time without any notice. The Company makes no representation or guarantee as to the quality and availability of the services or information provided by the third suppliers.
• The Talk Freely Pack Service Plan does not include the subscription fee and other items / service purchased by the designated apps.
• (If applicable) Upon the subscription of the designated Family Service Plan / designated 5G service plan with the Talk Freely Pack Service Plan, all mobile numbers under the Plan can enjoy the Talk Freely Pack Service.
• The local data speed under the Talk Freely Pack Service Plan follows the Specified Service Plan subscribed by the Customer.
• For any Customer who subscribes the Specified Service Plan with a designated data speed, when monthly local data usage reaches the specified data usage under the Specified Service Plan, local data service of the Specified Service Plan and the Talk Freely Pack Service Plan continues but data speed will be at up to the designated data speed under the Specified Service Plan, data service experience may be affected.
• Subject to relevant terms and conditions. Please refer to T&C-T340 for details.

RoamFlex Data Pass-36GB Worldwide service plan:

• 36-month contract required. Subscription to RoamFlex Data Pass-36GB Worldwide destinations with a monthly fee of HK$80 is required within the contract period. Customer can enjoy HK$80 monthly fee rebate starting from the next bill month within the contract period. The service will be automatically terminated after the expiry of the term of the service rebate. The Customer shall use the “RoamFlex Data Pass” for the period specified in the Sales and Services Agreement. The Term shall start from the service effective date. “Data Roaming Day Pass" or “Upgraded” Roaming Data Day Plan should be activated at the same time. The remaining data entitlement of the “RoamFlex Data Pass” will be automatically forfeited when the Term expires. If the Customer’s accumulated “RoamFlex Data Pass” usage exceeds roaming data allowance within contract period and top-up “RoamFlex Data Pass” data is purchased, or if the Customer is located in any overseas destination(s) other than designated destinations, the Customer will be charged the original day plan price under the “Data Roaming Day Pass” or “Upgraded” Roaming Data Day Plan subscribed, depending on the fee(s) to be charged in specific location(s). “RoamFlex Data Pass” subscription is only available to Main SIM mobile number. Customers of Main SIM and Add-on SIM under the designated plan can all enjoy the roaming data allowance within contract period under “RoamFlex Data Pass”. T&C apply. (Additional T&C-I044)

Mainland and Macau Data Pack – 5GB:

• The "Mainland and Macau Data Pack" is calculated based on the original monthly fee HK$74, after a rebate of HK$74 per month has been given to the customer within contract period. The "Mainland and Macau Data Pack" monthly 5GB data allowance can be used in Mainland and Macau only available for existing customers of the Company's designated monthly mobile service plan. Customers (users of all main and add-on SIMs under the same service plan) should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Mainland and Macau and the data usage has exceeded the monthly allowance of "Mainland and Macau Data Pack", please check with our store assistances for the details about the arrangements of the thereafter usage and charges. T&C apply (T&C-I041).

100 Minutes of Roaming Voice Minutes Per Month in Mainland and Macau:

• The 100 minutes of roaming voice minutes per month in Mainland and Macau (“The Roaming Voice Offer”) is only applicable to Primary SIM Card. The Roaming Voice Offer is only applicable in Mainland and Macau for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Roaming Voice offer cannot coexist with other packages that offer roaming voice minutes or roaming voice discounts (“The Designated Packages”). The Customer cannot enjoy the Roaming Voice Offer if Customer has purchased the Designated Packages when signing a contract, please check with our store assistances for the details.

Upgraded Back-to-Front SmarTone Screen Replace™:

• SmarTone Screen Replace™ is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively "Avo").
• Upon accidental physical damage of the designated Smartphone/Wearable devices screen and/or its back cover, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the smartphone reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim.
• The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset/Wearable devices screen as well as back cover, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final.
• Subject to relevant terms and conditions. Please refer to T&C-V154 for details.
• Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

SmarTone Plus membership & privilege:

• Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months.
• For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded.
• Fixed-term contract is required for designated membership tier.
• The Company may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
• Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.

SmarTone x The Point Program:

• T&Cs apply. For details please go to https://smartoneplus.s-rewards.hk/ThePoint

Unlimited Local Data:

• Only available to customers who have subscribed to a designated 5G service plan contract subscription.
• When monthly data usage reaches the plan's data allowance, data service continues with data speed up to 1Mbps in 5G network, the thereafter data speed depends on the contract subscription of the service plan selected.
• Unlimited Local Data is not applicable to 2G phones / connected devices or any phones / connected devices which have manually opted for 2G network, and not applicable to other connected devices (including but not limited to USB modem / pocket wi-fi / TV box / BlackBerry smartphones with BlackBerry 7 OS and earlier versions ).
• Subject to relevant terms and conditions. Please refer to T&C-T344 / T&C-T365 for details.

General Terms and Conditions:

• Customers cannot enjoy this offer in conjunction with other offers.
• This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
• Subject to relevant terms and conditions.
• The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
• Each < New Customer will only be entitled to any subscription welcome offer once only. Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract offers. The above offers will be forfeited if the customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription, and the Company has the right to charge the full amount of the gift without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.  
  
  < “New Customer” means customer whose identity document (HKID or passport no.) has not been registered for any postpaid mobile service with SmarTone in the past 3 months. 

• Handset Voucher Offer: Customers can enjoy Handset and Accessories Discount Offer for designated handset and accessory purchase upon subscription of a designated 5G service plan under fixed-term contract. The amount of the discount offer to be given will depend on the contract subscription selected by the customer. Customer is required to purchase designated handset and accessory at the prevailing Recommended Retail Price at the Company's stores. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the information provided. (If applicable)The offer is valid for 365 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the discount offer for one transaction only and can enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase.

• Prepayment Waiver Offer: Only applicable to eligible existing customers who subscribed a designated service plan.

• Other services included: 500 Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.