Important Customer Notice

SmarTone Macau ("SmarTone") has decided to cease the provision of mobile communication services in Macau after thorough business consideration.

To ensure that customers' mobile communication services are not affected, SmarTone has reached an agreement with CTM, who will continue to provide customers' communication service for the remaining contract period. Alternatively, customers may also choose to subscribe to other service plans offered by CTM.

SmarTone will notify customers individually via SMS today (21 August, 2024) regarding the relevant arrangements, including the date for SIM card replacement and other details. The SIM replacement period will be from 22 August – 31 October, 2024.

SmarTone sincerely appreciates its customers for their ongoing support and trust. If you have any questions, please feel free to call the SmarTone customer hotline at 1628 or the CTM customer hotline at 1000. Customers can also visit SmarTone or CTM retail stores for inquiries.

SmarTone sincerely appreciates its customers for their ongoing support and trust. If you have any questions, please feel free to call the SmarTone customer hotline at 1628 or the CTM customer hotline at 1000. Customers can also visit SmarTone or CTM retail stores for inquiries.

For inquiries regarding CTM's relevant arrangements, please visit www.ctm.net.

SmarTone store locations and office hours