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Cyber Security Notifications
2019
  • SmarTone notices that there are fraudulent websites using fake domain name. These fraudulent websites may attempt to collect sensitive customer data and the information collected may be used for committing fraud.

    SmarTone wishes to alert our customer the official website domain of SmarTone is “smartone.com", and our loyalty program - SmarTone Plus official website is “s-rewards.hk". When you access our online service via a website browser, please verify the domain of the URL belongs to "smartone.com” or “s-rewards.hk". Please do not input any personal information via suspicious links.

    For any enquiries, please contact our service hotline on 2880 2688.





  • Google's security team discovered an attack that targets iPhone users. A group of websites was exploited to compromise iPhones with iOS 10~12 with vulnerabilities in Safari and iOS. When a user visits the infected website, malware will be installed and hackers can gain full access to the user's device and steal photographs, messages, contacts, locations and other data.

    To prevent such attacks SmarTone advises users to upgrade their iOS to the latest version (i.e. iOS 12.4.1 or above) immediately!
  • SmarTone notices there is a fraudulent website. This fraudulent website may attempt to collect sensitive customer data and the information collected may be used for committing fraud.

    SmarTone wishes to alert our customer the official website domain of SmarTone is “smartone.com", and our loyalty program - SmarTone Plus official website is “s-rewards.hk". When you access our online service via a website browser, please verify the domain of the URL belongs to "smartone.com” or “s-rewards.hk". Please do not input any personal information via suspicious links.





    For any enquiries, please contact our service hotline on 2880 2688.
  • WhatsApp has recently revealed a hack of its voice calling function that enables hackers to spy on users’ phone without their knowledge. To ensure safety when using your mobile phone and social media, you are advised to take the following measures immediately:

    1. Update WhatsApp to the latest version
    2. Disable cloud backup for WhatsApp to avoid your chat history being leaked in case the cloud is hacked
    3. Enable WhatsApp’s two-step verification (Settings > Account > Two-step verification) to add more security to your account

    SmarTone provides information about network security from time to time for better protection of our customers.

  • SmarTone notices there is a fraudulent website using a domain name (http:// smartonehk.net). This fraudulent website may attempt to collect sensitive customer data and the information collected may be used for committing fraud. We have reported these cases to the Hong Kong Police.

    SmarTone wishes to alert our customers the official website domain of SmarTone is "smartone.com". When you access our online service via a website browser, please verify the domain of the URL is "smartone.com". Please do not input any personal information via suspicious links.



    For any enquiries, please contact our service hotline on 2880 2688.