All SmarTone Smartphone Plan / Connected Device Plan customers can enjoy our free phone content transfer service at any of our stores or customer centres. For customers who prefer to do it themselves, please refer to the easy to follow guide below.
Leave It To Us (FREE)
With the help of our expert staff
We will transfer the following contents for you for free:
To enjoy this free service, simply:
- Contacts / Photos / Videos / Music
- Installed Apps (applicable to same platform)
- WhatsApp chat history (applicable to same platform*)
Do It Yourself
With the help of our guide
Simply follow the steps in the guide, you can transfer the content to your new iPhone or Android phone whenever and wherever you want.
Content transfer guide:
To Android phone
* For iOS devices, WhatsApp chat history will be transferred via iCloud.