KKBOX can be enjoyed on supported devices, please click here to review system requirements. This Value-added Service is not applicable on Android™ smartphones that do not support Google Play service. Lossless audio quality might have higher system requirements.

Yes. You can enjoy KKBOX on Wi-Fi, but if you want to use it on mobile network, roaming data charges will apply when you are abroad. To enjoy better value, we suggest that you subscribe to one of our Roaming Data Day Plans that suits you.

Wired earphones, DAP, DAC or Bluetooth earphones supporting APTX or LDAC profile and corresponding Bluetooth transfer standards are recommended for the complete lossless music experience.

iOS/Android users can use the following interface to confirm/ switch to lossless audio quality:
More > Setting > Play Settings > Audio Quality

Users can also tap the audio quality icon when playing music to switch to lossless audio

You can determine the highest quality supported by a given track by the icon located behind the track name. The gold indicates a support of 24bit Hi-Res lossless quality, and the blue indicates a support of maximum 16-bit CD lossless quality.