Prepaid - - SmarTone

Existing prepaid SIMs without real-name registration can no longer be used after 23 February 2023.
Please click here to re-activate the service
For enquiries, please call our 24-hour service hotline at (852) 2880 2688 / WhatsApp 6012 2688.
You may visit any SmarTone stores or contact SmarTone direct sales team for assistance.

Application of Real-name Registration Programme for SIM Cards

According to the Telecommunications (Registration of SIM Cards) Regulation, staring from 1 Mar 2022, local pre-paid SIM card users (including voice, data and/or short message services (SMS) SIM cards) must complete real-name registration with their telecommunications service provider in order to activate or continue the use of SIM card service.

New pre-paid SIM card users

Required to be registered before use

Existing pre-paid SIM card users

Required to complete real-name registration before 23 Feb 2023

How to Registration:

New users:

Suspended users :

Registration Requirement

	Individuals (Aged 16 or Above)	Individuals (Aged Under 16)	Business/Corporation
Required items & documents	Valid pre-paid SIM card to be registered HKID/ other identity document	Valid pre-paid SIM card to be registered HKID/ other identity document HKID/ other identity document of endorsing adult	Valid pre-paid SIM card to be registered Number of the valid Business / Branch Registration Certificate HKID/ other identity document
Quota (Each telecommunications operator)	10 Max. for each individual	10 Max. for each individual	25 Max. for each business/corporation

You can visit any SmarTone store or contact SmarTone direct sales team for assistance.

For any enquiry, please call our 24-hour service hotline at (852) 2880 2688 / WhatsApp 6012 2688

Application of Real-name Registration Programme for SIM Cards

How to Registration:

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