Phones
Connected Devices
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Prepaid
Roaming & IDD

Local Prepaid SIM

You may top up your stored-value SIM in any of the following ways.

Recharge Voucher

Purchase a recharge voucher at any SmarTone store, SmarTone Online Store, SmarTone direct sales team or over 900 authorised resellers displaying the SmarTone signage in Hong Kong. Simply follow the recharge procedure printed on the voucher to recharge your card while you are in Hong Kong or overseas. The recharge value will be instantly loaded to your account.

Now also available at new sales outlets:

Mong Kok East Station - Vending Machine

Kowloon Tong Station (Paid Concourse) - Vending Machine

Recharge via the Internet

Enter online recharge page to recharge with your credit/ debit cards while you are in Hong Kong or overseas.

Automated Teller Machine (ATM)

Just enter your mobile number under 'Bill/Account/Invoice Number' at any ATM with bill payment service to complete the transaction. Top up effective time via 'Jetco'/ 'ETC', within 30 minutes / 2 working days respectively.

Payment By Phone Service (PPS) (Merchant code:30)

  • Dial 18011 for PPS bill registration and 18031 for recharge. Enter merchant code and your mobile phone number, then follow the instruction to recharge your card
  • The recharge value will be added to your account within 2 working days

Recharge via Smartphone and tablet

  • Open SmarTone CARE and tap “Top up” icon, then follow the instructions to recharge with your credit card
  • Recharge value will be loaded to your account within 5 minutes
  • SmarTone CARE can be used on smartphone running ios 8.0 or above AndroidTM 4.0 or above. You can download SmarTone CARE from App Store or Google Play. Free local data for browsing SmarTone CARE during the promotion period (except for app download)

Terms and Conditions for this Service

  • The validity of your card will be reset for 180 days upon recharge at HK$50 or above per transaction.
  • Subject to relevant terms and conditions. Please click here for details.