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Special Promotions

Summer Flash Sale! Register the designated "4.5G unlimited plan" or "SmarTone Home 5G Broadband" service now to enjoy exclusive privilege!

  • 4.5G Mobile Service Plan
  • Home 5G Broadband
 

Exclusive for Hang Seng enJoy Card
 
Monthly Fee
HK$ 120
Speed up to 42Mbps
+ Unlimited Data


(Speed always capped up to 42Mbps for first 12GB. Access to network resources will be given lower priority after first 12GB (Fair Usage Policy). )

Exclusive for Hang Seng enJoy Card
 
Monthly Fee
HK$ 98
15GB 42Mbps Local Data
+ Unlimited Data


(The first 15GB of this plan is at up to 42Mbps. When monthly local data usage reaches 15GB, data service continues but will be at up to 2Mbps.)

Exclusive for Hang Seng enJoy Card
 
Monthly Fee
HK$ 88
13GB 42Mbps Local Data
+ Unlimited Data


(The first 13GB of this plan is at up to 42Mbps. When monthly local data usage reaches 13GB, data service continues but will be at up to 128kbps.)
 

    Terms and Condition

    To borrow or not to borrow? Borrow only if you can repay!

    Hang Seng enJoy Visa Credit Card Customers Offers:
  • The Promotion Period is valid from 1 September 2022 to 31 December 2022, both dates inclusive (“Promotion Period”).
  • The offers are applicable to Hang Seng Bank Limited ("Hang Seng") Customers who hold Hang Seng enJoy Visa Credit Card only ("Eligible Credit Cards").
  • During the Promotion Period, upon the subscription of the designated 4.5G service plan under fixed-term contract via SmarTone Online Store, Customers are required to settle the advance payment and pay the monthly fee and related service fee per month during the fixed-term contract period through Autopay set up with Eligible Credit Cards to enjoy the offer 1 and 2.
  • Offer 1: Customers can enjoy Extra 5GB 42Mbps Local Data offer per month during the contract period upon subscription of a designated 4.5G service plan under fixed-term contract.
  • Offer 2: Customers can enjoy Extra HK$200 Monthly Fee Rebate Offer during the contract period upon subscription of a designated 4.5G service plan under fixed-term contract. The rebate will be credited to the Customer’s mobile service plan in May 2023 during the contract period, upon the qualified transaction validated by Hang Seng and the Company. Such Customer’s account and credit card account should remain valid and in good standing when the relevant rebate is credited.
  • The offers are subject to quotas and only available on a first-come-first-served basis and while stocks last.
  • Customers are required to activate the designated 4.5G service plan under fixed-term contract on or before 28 February 2023.
  • Only applicable to new customers / existing customers with a new subscription who subscribe to a designated service plan with fixed-term contract.
  • The offers depend on the contract subscription selected. Each designated contract subscription is entitled to the above offer once only.
  • Upon subscription of a designated service plan under fixed-term contract in this Promotion, customer shall be deemed to agree to and accept the transfer, by the Company to Hang Seng, of the data and information relating to the transactions made by the customer in the Promotion Period using Eligible Credit Card for the purposes of calculating and verifying the Extra Reward entitlement for this Promotion.
  • Offers will be forfeited without any compensation if (i) the Customers discontinue to use Eligible Credit Cards for Autopay after enjoying the offers or if the Customers change to other service plans; or (ii) the Customers terminate the contract and/or Eligible Credit Cards account during the committed contract period; and the Company and Hang Seng have the right to charge the full amount of the offers already enjoyed without prior notice.
  • The Company reserves the right to make an alternative offer of equivalent or approximate value. The offers are not transferable, and cannot be redeemed or exchanged for cash, other products or discounts, and cannot be used in conjunction with other promotional offers, discounts, coupons, cash coupons or other subscription / re-contract offers (unless otherwise specified).
  • The Company and Hang Seng reserve the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions.

  • General Terms and Conditions:
  • 1. All products, services and information in this promotion are directly sold and supplied to customers by the respective participating merchant(s) who is/are solely responsible for all related obligations and liabilities.
  • 2. Hang Seng Bank Limited (“Hang Seng”) and each of the participation merchants reserve the right to suspend, vary or terminate each corresponding offer and to amend the Terms and Conditions of each corresponding offer from time to time without prior notice.
  • 3. About the terms and conditions of Hang Seng enJoy Card, please visit hangseng.com/enjoycard or call 24-Hour Hang Seng Credit Card Marketing Enquiry Hotline 2998 6899.
  • 4. All transactions that are found to be fraudulent or eventually cancelled / returned will be considered as ineligible transactions and are not applicable to this promotion.
  • 5. Hang Seng will determine the eligibility of all Rewards based on transaction records held by Hang Seng. In case of any disputes, Hang Seng’s records shall be final and conclusive.
  • 6. Customers must keep original sales slips of all posted transactions. Hang Seng reserves the right to request customers to provide the relevant original sales slips for verification. All sales slips submitted to Hang Seng will not be returned.
  • 7. To enjoy the Offer, customer shall agree to and accept the transfer, by SmarTone to Hang Seng, of the data and information relating to the transactions made by the customer in the Promotion Period using Hang Seng enJoy Card for the purposes of calculating and verifying the Reward Points entitlement for this Promotion.
  • 8. In case of dispute, the decision of Hang Seng, and each of the participating merchants shall be final.
  • 9. No person other than the Customer and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  • 10. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  • 11. These Terms and Conditions are subject to prevailing regulatory requirements.

    Online Exclusive Offer:
  • Only applicable to new customers / existing customers with a new subscription, and the subscription is made through SmarTone Online Store. A designated service plan with 12-month contract subscription is required.

  • Monthly Fee$120 4.5G Basic Plan (ExtraCare Smartphone Plan at a monthly fee of HK$158):
  • A fixed-term contract and an admin fee of HK$18/month are required.
  • The first 7/12GB of this plan is at up to 42Mbps. Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance (7/12GB), data service continues (up to 42Mbps) without data capping, but access to network resources will be given lower priority and data service experience may be affected.
  • Local data usage excludes tethering and peer-to-peer applications.
  • This Plan is not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network.
  • This plan does not support any web browsing in desktop mode via any mobile browser.
  • ExtraCare Smartphone Plan is not applicable to other connected devices (including but not limited to USB modem/ pocket WiFi/ TV box/ BlackBerry smartphones with BlackBerry 7 OS and earlier versions). If the customer uses this plan on other connected devices, 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speed may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • If customers opt for particular additional multimedia services (including but not limited to X-Power); when local data usage exceeds 7GB, customer experience of those related multimedia services will be affected. Please ask our store assistants for details.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units (“Quota'). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store customer service representative or visit our website for details.
  • The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
  • All customers can enjoy a deposit waiver on 001 IDD , 1638 IDD and International Roaming Services.
  • The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
  • Subject to relevant terms and conditions. Please refer to T&C-T354 for details.

  • Talk Freely Pack Service:
  • Only available to customer who has subscribed to a designated Service Plan.
  • The available designated apps will be updated and amended from time to time. Please ask our store assistants or visit the Company website for details.
  • The designated apps are provided by a third supplier. The content and the settings of those apps may change from time to time without any notice. The Company makes no representation or guarantee as to the quality and availability of the services or information provided by the third suppliers.
  • The Talk Freely Pack Service Plan does not include the subscription fee and other items / service purchased by the designated apps.
  • (If applicable) Upon the subscription of the designated Family Service Plan / designated 5G service plan with the Talk Freely Pack Service Plan, all mobile numbers under the Plan can enjoy the Talk Freely Pack Service.
  • The local data speed under the Talk Freely Pack Service Plan follows the Specified Service Plan subscribed by the Customer.
  • For any Customer who subscribes the Specified Service Plan with a designated data speed, when monthly local data usage reaches the specified data usage under the Specified Service Plan, local data service of the Specified Service Plan and the Talk Freely Pack Service Plan continues but data speed will be at up to the designated data speed under the Specified Service Plan, data service experience may be affected.
  • Subject to relevant terms and conditions. Please refer to T&C-T340 for details.

  • Monthly Fee$98 4.5G Basic Plan (ExtraCare Smartphone Plan at a monthly fee of HK$128):
  • A fixed-term contract and an admin fee of HK$18/month are required.
  • The first 5GB of this plan is at up to 42Mbps. When monthly local data usage reaches 5GB, data service continues but will be at up to 128kbps. Local data usage excludes tethering and peer-to-peer applications.
  • Customers can enjoy extra 3/5/8/10GB 42Mbps Local Data offer per month within the contract period upon a designated service plan contract subscription. The first 8/10/13/15GB of this plan is at up to 42Mbps. When monthly local data usage reaches 8/10/13/15GB, data service continues but will be at up to 128kbps. Local data usage excludes tethering and peer-to-peer applications.
  • This Plan is not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network.
  • This plan does not support any web browsing in desktop mode via any mobile browser.
  • ExtraCare Smartphone Plan is not applicable to other connected devices (including but not limited to USB modem/ pocket WiFi/ TV box/ BlackBerry smartphones with BlackBerry 7 OS and earlier versions). If the customer uses this plan on other connected devices, 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speed may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • If customers opt for particular additional multimedia services (including but not limited to X-Power); when local data usage exceeds 5GB, customer experience of those related multimedia services will be affected. Please ask our store assistants for details.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units (“Quota'). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store customer service representative or visit our website for details.
  • The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
  • All customers can enjoy a deposit waiver on 001 IDD , 1638 IDD and International Roaming Services.
  • The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
  • Subject to relevant terms and conditions. Please refer to T&C-T364 for details.

  • Administration Fee Waiver:
  • Only applicable to new customers / existing customers with a new line subscription. A designated service plan with a fixed term contract subscription is required.
  • Customer can enjoy Administration Fee Waiver offer starting from the first bill month within the contract period; the period between service activation day and first bill day will be charged on a pro-rate basis based on the original charge. Administration Fee Waiver offer is calculated based on the original HK$18 per month, after a rebate of HK$18 per month has been given to the customer within the contract period. At the end of the rebate period, the customer will be charged at the prevailing Administration Fee if the customer continues to use the service.
  • Each designated contract subscription is entitled to the above offer once only. This offer cannot be used in conjunction with other subscription offers.
  • The Company reserves the right to offer an alternative gift of equivalent or approximate value.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.

  • Talk Freely Pack Service:
  • Only available to customer who has subscribed to a designated Service Plan.
  • The available designated apps will be updated and amended from time to time. Please ask our store assistants or visit the Company website for details.
  • The designated apps are provided by a third supplier. The content and the settings of those apps may change from time to time without any notice. The Company makes no representation or guarantee as to the quality and availability of the services or information provided by the third suppliers.
  • The Talk Freely Pack Service Plan does not include the subscription fee and other items / service purchased by the designated apps.
  • (If applicable) Upon the subscription of the designated Family Service Plan / designated 5G service plan with the Talk Freely Pack Service Plan, all mobile numbers under the Plan can enjoy the Talk Freely Pack Service.
  • The local data speed under the Talk Freely Pack Service Plan follows the Specified Service Plan subscribed by the Customer.
  • For any Customer who subscribes the Specified Service Plan with a designated data speed, when monthly local data usage reaches the specified data usage under the Specified Service Plan, local data service of the Specified Service Plan and the Talk Freely Pack Service Plan continues but data speed will be at up to the designated data speed under the Specified Service Plan, data service experience may be affected.
  • Subject to relevant terms and conditions. Please refer to T&C-T340 for details.

  • Monthly Fee$88 4.5G Basic Plan (ExtraCare Smartphone Plan at a monthly fee of HK$128):
  • A fixed-term contract and an admin fee of HK$18/month are required.
  • The first 5GB of this plan is at up to 42Mbps. When monthly local data usage reaches 5GB, data service continues but will be at up to 128kbps. Local data usage excludes tethering and peer-to-peer applications.
  • Customers can enjoy extra 3/5/8/10GB 42Mbps Local Data offer per month within the contract period upon a designated service plan contract subscription. The first 8/10/13/15GB of this plan is at up to 42Mbps. When monthly local data usage reaches 8/10/13/15GB, data service continues but will be at up to 128kbps. Local data usage excludes tethering and peer-to-peer applications.
  • This Plan is not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network.
  • This plan does not support any web browsing in desktop mode via any mobile browser.
  • ExtraCare Smartphone Plan is not applicable to other connected devices (including but not limited to USB modem/ pocket WiFi/ TV box/ BlackBerry smartphones with BlackBerry 7 OS and earlier versions). If the customer uses this plan on other connected devices, 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speed may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • If customers opt for particular additional multimedia services (including but not limited to X-Power); when local data usage exceeds 5GB, customer experience of those related multimedia services will be affected. Please ask our store assistants for details.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units (“Quota'). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
  • Roaming charge & standard roaming data charge apply when roaming. Please ask our store customer service representative or visit our website for details.
  • The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
  • All customers can enjoy a deposit waiver on 001 IDD , 1638 IDD and International Roaming Services.
  • The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
  • Subject to relevant terms and conditions. Please refer to T&C-T364 for details.

  • Administration Fee Waiver:
  • Only applicable to new customers / existing customers with a new line subscription. A designated service plan with a fixed term contract subscription is required.
  • Customer can enjoy Administration Fee Waiver offer starting from the first bill month within the contract period; the period between service activation day and first bill day will be charged on a pro-rate basis based on the original charge. Administration Fee Waiver offer is calculated based on the original HK$18 per month, after a rebate of HK$18 per month has been given to the customer within the contract period. At the end of the rebate period, the customer will be charged at the prevailing Administration Fee if the customer continues to use the service.
  • Each designated contract subscription is entitled to the above offer once only. This offer cannot be used in conjunction with other subscription offers.
  • The Company reserves the right to offer an alternative gift of equivalent or approximate value.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • The above offers will be forfeited if the customer changes to other service plans, and the Company has the right to charge the full amount of the gift without prior notice.

  • Monthly Fee$120/$98/$88 4.5G Basic Plan (ExtraCare Smartphone Plan at a monthly fee of HK$158/128):

    Services Combo Offer:
  • Designated SmarTone Broadband Service customer can enjoy rebate of $18 per month under the Broadband service upon a contract subscription of a designated mobile service plan. The rebate period is equivalent to the contract period of the mobile service plan.
  • Upon the eligible SmarTone Broadband Service customer and the eligible mobile service plan contract subscription validated by the Company, the rebate will be credited upon service activation and after the cooling-off period of the designated SmarTone Fibre Broadband Service / Home 5G Broadband Service.
  • Designated SmarTone Broadband Service customer shall be the subscriber of the designated mobile service plan contract subscription to enjoy the Offer.
  • Total rebate/ remaining rebate will be forfeited if the customer terminates the mobile service plan or the Broadband Service. The remaining credit amount cannot be exchanged for cash or refund.

  • Free Gift offer:
  • Customer who has successfully subscribed to a designated service plan contract will get Supermarket Coupon valued $100.
  • Each contract subscription is entitled to designated gift once only. The gifts are available while stocks last. The Company reserves the right to offer an alternative gift of equivalent or approximate value.
  • Customer shall submit the documents required for subscription via the designated website for verification by the Company.
  • SIM card and gift will be dispatched by courier If customer choose real SIM card.
  • If customer fails to complete the Mobile Number Portability procedure or activate the service for whatever reason, customer must return the gift received from the Company. The Company has the right to deduct the amount equivalent to the value of gift from any prepaid sum made by the customer without prior notice.
  • The use of Supermarket Coupon is subject to the relevant merchant’s terms and conditions. Please refer to the back of the coupon for details. The Company makes no representation or guarantee as to the quality and availability of the products, services, or information provided by the Merchants. T&C apply.

  • General Terms and Conditions:
  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.

 

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