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“Consent and Use” Feature

SmarTone brings you more flexibility for your data roaming service with the launch of “Consent and Use” feature.

Upon arrival of your travel, you will receive a “Consent and Use” SMS and we will only activate your data roaming service after receiving your consent, roam and relax with SmarTone!

Remarks:

  • "Consent and Use" is only applicable to customers who subscribed to "Data Roaming Day Pass/Multi-Day Roaming Data Pack"/ "Upgraded" Roaming Data Day Plan”
  • Customers will only need to reply with confirmation once and can use roaming data in all eligible destinations.
  • Upon returning to Hong Kong, the roaming data service will be suspended again. For the next trip, customers will still need to reply with a confirmation upon arrival.

Click WhatsApp, call 24-Hour Free Roaming Hotline +852 2793 6397 (only for SmarTone postpaid mobile number) or visit our stores to activate!

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