We appreciate your support. The 6-month "eDoctor" free trial promotion has ended.
*Existing eDoctor customers are not affected and can continue to enjoy the service.
"eDoctor" Video Consultation for Family
Unlimited consultations at home for you and your family
Service Service Fee
Standard Plan
(No Contract Required)
“eDoctor” Video Consultation for Family First 6-month FREE Trial^(free trial promotion has ended)
HK$48/month After
Plus Free
“Outpatient Discount” and “Body Check Discount”

^ SmarTone customers of designated mobile monthly service plan who agree to receive direct marketing from Cigna Healthcare and accept the terms and conditions of this Promotion, will be eligible to enjoy 6-month eDoctor free trial. Customers will receive a SMS notification about the end of free trial before its expiry.

  • This service is only available for SmarTone Customers with designated mobile monthly service plan subscriptions.
  • SmarTone customers with designated mobile monthly service plan may enjoy first 6-month free trial for the first time subscription. Unless otherwise receipt of notice of cancellation by the Customer, the relevant service will continue to be provided to the customer after the expiry of the free trial offer, and the monthly service fee of the Standard Plan will be charged. If the customer cancels subscription of the service, please call SmarTone Customer Services Hotline prior to the end day of the free trial period.
  • The 6-month free trial offer is based on the original monthly fee of $48 for the standard plan. During the free trial period, a monthly rebate of $48 will be provided for the first to sixth billing months, without any additional charges.
  • Monthly fee rebate offer cannot be used in conjunction with other offers.
  • The data waiver is only applicable to the local data usage incurred by the MyCigna HK App‘s video consultation part only on smartphone using SmarTone mobile network. Data usage incurred by apps download and software update are excluded. When the monthly local data allowance of the designated service plan has been fully consumed and the data service is suspended, this data waiver will also be suspended until next bill month and will only be resumed once the Customer purchases data top-up options. Standard roaming data charges will apply while using the service abroad. If the customer has applied for a Roaming Data Pack, data will be deducted from the plan. Please visit smartone.com/roamingdatapacken for details.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
  • Subject to relevant terms and conditions. Please refer to T&C-V151 for details.
  • The 6-month free trial offer is applicable to customers who subscribe the service via Cigna Healthcare for the first time.