Up to $2,500 Instant Handset Discount is based on customers can enjoy up to $2,500 Handset Voucher Offer for designated handset purchase upon subscription of a designated 5G service plan under fixed-term contract. The value of the Handset Voucher Offer to be given will depend on the contract subscription selected by the customer.

“Over 90% of SmarT Pass holders got their devices within the first week of release in the last two years” Based on the Company pickup records arranged for SmarT Pass holders who successfully pre-ordered the respective handset before iPhone 15 series launch on September 22, 2023, and the iPhone 16 series launch on September 20, 2024 (“SmarT Pass Holders”). The data is for reference purposes only.

$179/ $239/ $299/ $399 Monthly Plan:
Monthly fee $179/ $239/ $299/ $399 are based on the original monthly fee $238/ $398/ $398/ $498 for 5G SIM Only Service Plan, after a rebate of $59/ $159/ $99/ $99 per month credited to the customer during the contract period. After expiry of the contract period, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.Upon subscription of a designated 5G SIM Only Service Plan (20GB/ 80GB/ 80GB/ 150GB) under fixed term contract, the customer can enjoy extra 30GB/ 30GB/ 30GB/ 30GB Local Data per month during the contract period.

“Mainland China and Macau Data Pack” Service Rebate: Subscription to “Mainland China and Macau Data Pack” is required within the contract period. Customer can enjoy a monthly service fee rebate under a designated plan within contract period. The amount of rebate depends on the monthly service charge at the time of service subscription. The rebate of the first bill month and/or the last bill month will be credited on a pro-rata basis based on the number of days of usage (If applicable). The rebate amount in a bill month will not be greater than the monthly service charge. After the expiry of the contract period, prevailing service fee will be charged if the customer continues to use the service.

Offer is only applicable to customer who subscribes / re-contracts / upgrades to a designated service plan. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription and pay an admin fee of $18 per month. Customer is further required to prepay designated amount of service fee and admin fee. The amount of required service fee prepayment, the extra data and/or free offers and/or the value of the premium to be given will depend on the contract subscription selected by the customer.

Terms and Condition For 5G service plan:
5G SIM Only Monthly Plan: The account registrant shall be responsible for the specified service plan and responsible all fees payable for the monthly bill of the specified service plan. The plan cannot be used in conjunction with “DataRoam Plan”.

Customers can enjoy Mainland & Macau Roaming Data Pack Offer and / or Asia Pacific RoamFlex Data Pass Offer for free during the contract period upon subscription of a designated service plan under fixed-term contract. The data usage of the Mainland & Macau Roaming Data Pack Offer and / or Asia Pacific RoamFlex Data Pass Offer to be given will depend on the contract subscription selected by the customer.

Mainland & Macau Roaming Data Pack (“the Package”):
The Free 1GB / 2GB / 3GB / 10GB / 15GB per month Mainland & Macau Roaming Data Pack is calculated based on the original monthly fee HK$40 / HK$58 / HK$88 / HK$298 / HK$448, after a rebate of HK$40 / HK$58 / HK$88 / HK$298 / HK$448 per month has been given to the customer within contract period. The monthly 2GB / 3GB / 10GB / 15GB data allowance of the Package can be used in Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate “Data Roaming Day Pass” at the same time. When the Customer is located in Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. (If applicable) The 200 minutes of roaming voice minutes per month in Mainland and Macau (“The Roaming Voice Offer”) is only applicable to Primary SIM Card. The Roaming Voice Offer is only applicable in Mainland and Macau for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Roaming Voice offer cannot coexist with other packages that offer roaming voice minutes or roaming voice discounts (“The Designated Packages”). The Customer cannot enjoy the Roaming Voice Offer if Customer has purchased the Designated Packages when signing a contract, please check with our store assistances for the details. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).

15GB / 35GB / 70GB Asia Pacific RoamFlex Data Pass:
Subscription to RoamFlex Data Pass – 15GB / 35GB / 70GB Asia Pacific destinations with a monthly fee of HK$28 / HK$48 / HK$68 is required within the contract period. Customer can enjoy HK$28 / HK$48 / HK$68 monthly fee rebate starting from the next bill month within the contract period. The Customer shall use the “RoamFlex Data Pass” for the period specified in the Sales and Services Agreement. The term shall start from the service effective date. “Data Roaming Day Pass” or “Upgraded” Roaming Data Day Plan should be activated at the same time. The remaining data entitlement of the “RoamFlex Data Pass” will be automatically forfeited when the Term expires. If the Customer’s accumulated “RoamFlex Data Pass” usage exceeds roaming data allowance within contract period and top-up “RoamFlex Data Pass” data is purchased, or if the Customer is located in any overseas destination(s) other than designated destinations, the Customer will be charged the original day plan price under the “Data Roaming Day Pass” or “Upgraded” Roaming Data Day Plan subscribed, depending on the fee(s) to be charged in specific location(s). “RoamFlex Data Pass” subscription is only available to Main SIM mobile number. Customers of Main SIM and Add-on SIM under the designated plan can all enjoy the roaming data allowance within contract period under “RoamFlex Data Pass”. (If applicable) Customer can enjoy the roaming voice service at a special price (“The Voice Offer”) in specific destinations for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial for total 100 minutes within the contract period. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Voice Offer is only applicable to Primary SIM Card. Terms and conditions apply (T&C-I044).

500 / $1,000 / $1,500 / $2,500 Handset Voucher Offer: Customers can enjoy Handset Voucher Offer for designated handset purchase upon subscription of a designated service plan under fixed-term contract. The amount of the Voucher to be given will depend on the contract subscription selected by the customer. Customer is required to purchase designated handset at the prevailing Recommended Retail Price at the Company's stores. The offer is only applicable for customer purchase designated handset at Recommended Retail Price $5,000 or above. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. This offer cannot be used in conjunction with other Handset Voucher Offer. Customer can use the Handset Voucher Offer for one transaction only and can enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase.

“Super SmarT Pass” / “SmarT Pass”:

• Each “SUPER SmarT Pass” or “SmarT Pass” (“SmarT Pass”) allows you to pre-order one “Flagship Handset”.
• “SmarT Pass” is limited to the holder and is not transferable. Possession of “SmarT Pass” does not mean a successful reservation or order of the “Flagship Handset”.
• “SmarT Pass” holders can exercise “SmarT Pass” to pre-order “Flagship Handset” within forty-eight (48) hours once the “Flagship Handset” starts accepting pre-order (“Exercise Period”). The “SmarT Pass” will be invalid after Exercise Period, or after it has been exercised, whichever happens first. The Exercise Period may be extended, shortened, or cancelled without prior notice depending on actual availability or other factors.
• Exercising your “SmarT Pass” can help you to get your pre-ordered “Flagship Handset” earlier. Exercising “SUPER SmarT Pass” can help you get your pre-ordered handset earlier than those exercising “SmarT Pass”. By exercising of “SmarT Pass”, Customer is deemed to understand and accept that availability of the pre-ordered “Flagship Handset” will be subject to the stock supply and delivery of the manufacturer and that the company will not warrant or guarantee the delivery time and availability of the pre-ordered “Flagship Handset” or pre-ordering any designated model or quantity or indicate the time of stock availability at the time when customer exercises “SmarT Pass” to pre-order “Flagship Handset”.
• The company may notify Eligible Customer of the order details by email, MMS messages on the day which “Flagship Handset” starts accepting pre-order. Email or MMS message are only available to Eligible Customer who has agreed to receive promotional materials. Eligible Customer will not be notified if they have opted out of receiving promotional materials from the company.
• The company is only permitted to sell and deliver to customers who purchase for their own personal use. If the company discovers any orders of resale or non-personal use, the company reserves the final right to terminate such orders without giving any prior notice.
• “SmarT Pass” programme has an expiry date, and such date is to be determined solely at the discretion of the company. The company may, at any time, terminate the “SmarT Pass” programme or change the terms and conditions of “SmarT Pass” or forfeit any customer’s eligibility of holding any “SmarT Pass” without prior notice. In case of any disputes, the decision of the company shall be final and conclusive.
• In case of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

Available Date means Estimated Pickup Date: The estimated pickup date and time are for reference only. The actual pickup date may change due to supply issues, transportation circumstances, natural disasters, or force majeure events. The Company reserves the right to modify the estimated pickup date and time. The Company does not guarantee that the Customer will pick up the item on the estimated pickup date and time and shall not be liable to any consequences and loss incurred due to the estimated pickup date and time changes.

Upgraded Back-to-Front “SmarTone Screen Replace™: “SmarTone Screen Replace™” is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively “Avo”). Upon accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI / Serial number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the handset reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim. The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final. Subject to relevant terms and conditions. Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

Monthly Fee Rebate:
Monthly fee rebate will be credited to the customer monthly during the term of designated Service Plan according to the credit arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement). If the customer changes /upgrades to other service plans during the term of the designated service agreement, the entire rebate amount / remaining balance of rebate amount will be forfeited. Rebate amount cannot be exchanged for cash or refund under any circumstances.

Add-on SIM card(s): Only available to customers who subscribe to a designated 5G service plan contract subscription. Each registered mobile number of the specified 5G service plan (“Main SIM card”) can subscribe maximum 4 5G Add-on SIM cards. The contract of each 5G Add-on SIM card will expire on the same expiry date of the 5G service plan contract. Specified data usage and voice usage under designated 5G service plan will be shared between all Add-on SIM card(s). The accumulated usage of Main SIM card and all Add-on SIM card(s) will be counted towards the usage of the designated 5G service plan.

Extra Local Data Offer: Only applicable to customers who subscribe to a designated 5G service plan under fixed-term contract from 1st December 2022 onward opting for 5G Add-on SIM card(s) within designated contract period. Eligible customers who subscribe 5G Add-on SIM card(s) can enjoy extra 10GB Local Data per month for each 5G Add-on SIM card during the contract period. The extra local data entitlement depends on the number of 5G Add-on SIM card(s) subscribed by customer.

Welcome Reward: Offer is only applicable to new customers who subscribe to a designated service plan.

Disney+ Standard 12F6
A minimum 12-month fixed term contract is required for the Disney+ Standard service. The average monthly fee is based on the retail price HK$81, after a contract rebate of HK$81 per month given in the first 6 bill month within the contract period. Upon the expiry of the contract, the customer will be charged at the prevailing retail price of the service if the customer continues to use the service. The offer cannot co-exist with prevailing Disney+ offer under plan subscription offer / 1+1 5GBB Combo offer. Subject to relevant terms and conditions. Please refer to T&C-V162 for details.

Customer will receive an email or SMS notification about Disney+ service activation on the effective date of the Service. To activate Disney+ service, Customer must complete the activation by creating a Disney+ account (or log into an existing Disney+ account (if applicable)) and entering required information at Disney+ website through the designated activation link provided by SmarTone per instruction stated in the notification.

If Customer has an existing Disney+ account, Customer can link to it during Disney+ service activation. To avoid duplicated or unintended subscription and charge, Customer must review / manage subscription on the 'Account' page under the Disney+ account. For any queries regarding billing with Disney+ for the existing Disney+ account, please contact Disney+ customer service directly. If Customer has an existing Disney+ subscription through a third party, he / she must manage that subscription directly via such third party. SmarTone shall in no event be responsible to give any prior reminder in this respect nor be liable for any Customer's failure to timely and properly review or manage their Disney+ subscription.

If Customer has a Disney+ Extra Member Add-on with The Walt Disney Company (Hong Kong) Limited, The Walt Disney Company (Hong Kong) Limited will continue to bill the Customer on the Extra Member Add-on and give the Customer access to the Extra Member Add-on until cancelled.

Designated Data Waiving for Disney+ Customers:
Customer who uses his/her active SmarTone mobile service plan and/or Home 5G Broadband monthly service plan and has subscribed to any Disney+ plan through SmarTone shall enjoy the Disney+ local data waiver until December 31, 2025 or such other date as SmarTone may specify from time to time whichever is earlier. During such period, any monthly fees for such data waiver shall be waived (i.e., customer will not have to pay any additional monthly fee). Thereafter, such data waiver shall be automatically cancelled. This offer is subject to T&C-V164.

$400 Handset & Accessories Voucher Offer
400 Handset & Accessories Voucher Offer: Customers can enjoy Accessories Voucher Offer for designated handset and accessories purchase upon subscription of a designated service plan under fixed-term contract. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. Customer is required to purchase designated handset and accessories at the prevailing Recommended Retail Price / Subscriber Special Price/ designated special price at the Company's stores. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the discount offer for one transaction only within the validity period and enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase.

APAC Multi-Day Roaming Data Pack 50% Off Discount: “APAC Multi-Day Roaming Data Pack 50% Off Discount” (“this Offer”) is calculated based on 2 types of current original fees of APAC 4-Day and 7-Day Multi-Day Roaming Data Pack, after a rebate of half current original fees of Multi-Day Roaming Data Pack offered to the customer. The related fees are subject to change without prior notice. This Offer is only applicable to customers who subscribe to a designated service plan. This Offer is limited in quantity and may end early without prior notice. Each eligible customer can enjoy this Offer a maximum of 5 times during the contract period. The “APAC Multi-Day Roaming Data Pack 50% Off Discount” coupon (the “Coupon”) will be added to the accounts of eligible customers within 3 working days after the activation of designated service plan. Customers will receive an SMS notification. Customers can view and use the relevant coupons in the “My Coupons” section of the SmarTone CARE App. Any Eligible Customer fails to use the coupon within the contract period shall automatically forfeit the Offer. Each coupon can be used to purchase either the APAC 4-Day or APAC 7-Day “Multi-Day Roaming Data Pack” at half price for one time only. For details about the “Multi-Day Roaming Data Pack”, please click here. The daily service of “Multi-Day Roaming Data Pack” is provided by “Data Roaming Day Pass” and is subject to relevant terms and conditions. For details, please refer to T&C-I025. The company reserves the right to vary, modify or terminate the contents of this promotion, as well as to amend any of the relevant terms and conditions from time to time without prior notice. The company's decision and record shall be final in case of any dispute.

$300 Supermarket Coupon Offer: Customers can enjoy $300 Supermarket Coupon Offer upon subscription of a designated service plan under fixed-term contract. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection. The use of Supermarket Coupon is subject to the relevant merchant’s terms and conditions. Please refer to the back of the coupon for details. The Company makes no representation or guarantee as to the quality and availability of the products, services, or information provided by the Merchants.

6 Months Free trial for Kids CARE: Each customer can only enjoy this offer once per account. A 6-month service contract is required. Monthly fee rebate of $56 will be credited within contract period. If the customer terminates this services within contract period, the rebates of remaining months and other offers (if any) will be automatically cancelled. After the expiry of the contract, the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service. Subject to relevant terms and conditions. Please refer to Additional T&C: T&C-V171, T&C for Kids CARE Application, Statement of Rights Relating to the Use of Children's Data for details.

SmarTone Plus membership & privilege: Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months. For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded. Fixed-term contract is required for designated membership tier. The company may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice. Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.

General Terms and Conditions:
Each designated contract subscription is entitled to the above offer once only. The Company reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade / Add-on SIM card offers. The above offers will be forfeited if the customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription, and the Company has the right to charge the full amount of the gift without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.