Yes. ST WiFi Calling works with any WiFi connection.
No. You can use your existing SmarTone mobile number with your personal caller ID display setting to make and receive calls.
Yes. Your Hong Kong number will be used for ST WiFi Calling.
ST WiFi Calling is available for free to customers of SuperCare Smartphone Plans; while a day charge of HK$8 is applicable to customers of ExtraCare Smartphone Plan and other designated service plans. A day is defined as 00:00 – 23:59 Hong Kong time.
When you are within the coverage of the WiFi connection that you want to register, simply do the following:
1. Go to 'Setting' of ST WiFi Calling
2. Select ‘Registered WiFi’
3. Tap ‘Add WiFi connection’
4. Follow the instructions in the app to complete the process
The dialler of ST WiFi Calling will be shown on your phone when you have an incoming call.
Incoming calls will be diverted to your voicemail. If the caller leaves you a message, you will receive an SMS voicemail alert when you are connected back to a mobile network; or you will receive a call to alert you of the voicemails when connected to the WiFi network. This ensures that you are informed of missed calls in a timely manner.
The Call button on the dialler of ST WiFi Calling will be in grey colour and no calls can be received or made via the dialler.
There are 2 ways:
1. Tap the in-app voicemail button, or
2. Press 138 to enter the voice mailbox system