For account enquiry, please update SmarTone CARE to the latest version
Please input the following information
Proceed the enquiry with the following username

Thank you for using S-Bots
To help us further improve, please give us your feedback.

If you would like us to contact you to follow up your feedback, please give us your contact information.


Your Voice We Care

Share your feedback and/or complaint with us. All information will remain strictly confidential.

SmarTone Home 5G Broadband
Home Internet Saviour

No choice but expensive plans? Sluggish internet? Too little bandwidth for the family? SmarTone Home 5G Broadband is your solution! Say goodbye to typical home broadband problems with unlimited 5G data at just $148/ month!

Handset of the Month

Samsung Galaxy A42 5G

As low as HK$2,898! Plus, FREE MONOCOZZI Pattern Lab 10000mAh PD Powerbank (Value: HK$298) AND get The Point by SHKP (Spend HK$1 = 1 Bonus Point)! Upgrade to 5G now and enjoy even more handset offers!

SmarTone Trade-in Service

Featured Trade-in Bonuses

Trade in your old device(s) and purchase featured handset to enjoy extra discount:
Samsung Galaxy Note20 Series – HK$300
Samsung Galaxy S20 Series – HK$300

Terms & Conditions apply

SmarTone Fibre Broadband

As low as $108

Exclusive Privileges
1. Free Installation
2. 24 X 7 IT Support
3. Install Now, Activate Later

4.5G Basic Unlimited Plan

$98 Online Exclusive Offer

Unlimited data with 2Mbps data speed. No Administration Fee. Subscribe and activate SIM card to enjoy Existing Customer Price on the iPhone 12 handset with $300 off instantly.