Unlimited Data Student Plan:
- Applicant must be aged 18 or above and a full-time student of designated post-secondary education institutions in Hong Kong. Designated post-secondary education institutions in Hong Kong include accredited universities in Hong Kong, Caritas Institute of Higher Education, Caritas Bianchi College of Careers, Centennial College, Chu Hai College of High Education, Gratia Christian College, Hang Seng University of Hong Kong, HKCT Institute of Higher Education, Hong Kong College of Technology, HKU SPACE, Hong Kong Nang Yan College of Higher Education, Tung Wah College, Vocational Training Council or Hong Kong Academy for Performing Arts. Also applicable to applicant aged 18 to 25 with valid overseas post-secondary education institutions student ID card. Valid student ID card and HKID card / Passport must be presented upon registration for the service plan. Each HKID no. or Passport no. can only subscribe to the Student Plan once.
- An admin fee of HK$18/month and a fixed term contract are required.
- Unlimited local data usage under this plan is at up to 2Mbps and is applicable to mobile phone use only.
- This Plan is not applicable to 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network.
- This plan does not support any web browsing in desktop mode via any mobile browser.
- Unlimited Data Student Plan is not applicable to other connected devices (including but not limited to USB modem/ pocket WiFi/ TV box/ BlackBerry smartphones with BlackBerry 7 OS and earlier versions). If the customer uses this plan on other connected devices, 2G phones/ connected devices or any phones/ connected devices which have manually opted for 2G network, any charges which may incur will be borne by the customer. Actual data transmission speed may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
- Please refer to here for the Pricing Details of the additional voice minutes usage.
- Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
- Intra SMS is text SMS sent within Hong Kong to SmarTone customers and is subject to a monthly quota of 500 Intra SMS units ("Quota"). If the usage exceeds the Quota, the thereafter charge is HK$0.3 per Intra SMS; charge per Inter-network SMS is HK$0.6. Each SMS is calculated on 160 English characters or 70 Chinese characters basis. If your message exceeds this limitation, it will be transmitted in form of multiple SMS.
- Roaming charge & standard roaming data charge apply when roaming. Please ask our store customer service representative or visit our website for details.
- The minimum roaming data charging unit is 1KB. Usage under 1KB will be rounded up to the nearest 1KB.
- All customers can enjoy a deposit waiver on 001 IDD , 1638 IDD and International Roaming Services.
- The above offers cannot be used in conjunction with other promotional offers. All promotional offers are subject to change without prior notice.
- Subject to relevant terms and conditions. Please refer to T&C-T327 for details.
Services Combo Offer:
- Designated SmarTone Broadband Service customer can enjoy rebate of $18 per month under the Broadband service upon a contract subscription of a designated mobile service plan. The rebate period is equivalent to the contract period of the mobile service plan.
- Upon the eligible SmarTone Broadband Service customer and the eligible mobile service plan contract subscription validated by the Company, the rebate will be credited upon service activation and after the cooling-off period of the designated SmarTone Fibre Broadband Service / Home 5G Broadband Service.
- Designated SmarTone Broadband Service customer shall be the subscriber of the designated mobile service plan contract subscription to enjoy the Offer.
- Total rebate/ remaining rebate will be forfeited if the customer terminates the mobile service plan or the Broadband Service. The remaining credit amount cannot be exchanged for cash or refund.
eDoctor Video Consultation for Family:
- This service is only available for SmarTone Customers with designated mobile monthly service plan subscriptions.
- SmarTone customers with designated mobile monthly service plan may enjoy first 6-month free trial for the first time subscription. Unless otherwise receipt of notice of cancellation by the Customer, the relevant service will continue to be provided to the customer after the expiry of the free trial offer, and the monthly service fee of the Standard Plan will be charged. If the customer cancels subscription of the service, please call SmarTone Customer Services Hotline prior to the end day of the free trial period.
- The 6-month free trial is based on the original monthly fee HK$48 for the service standard plan, after a rebate of HK$48 per month has been given to the customer for the first six months.
- Monthly fee rebate offer cannot be used in conjunction with other offers.
- The data waiver is only applicable to the local data usage incurred by the MyCigna HK App‘s video consultation part only on smartphone using SmarTone mobile network. Data usage incurred by apps download and software update are excluded. When the monthly local data allowance of the designated service plan has been fully consumed and the data service is suspended, this data waiver will also be suspended until next bill month and will only be resumed once the Customer purchases data top-up options. Standard roaming data charges will apply while using the service abroad. If the customer has applied for a Roaming Data Pack, data will be deducted from the plan. Please visit smartone.com/roamingdatapacken for details.
- The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.
- Subject to relevant terms and conditions. Please refer to T&C-V151 for details.
- The 6-month free trial offer is applicable to customers who subscribe the service via Cigna for the first time.
Hang Seng Credit Card Customers Offers:
- The Promotion Period is from 1 January 2023 to 31 December 2023, both dates inclusive (“Promotion Period”).
- The offers are applicable to Hang Seng Bank Limited ("Hang Seng") Customers who hold Hang Seng Credit Card or Affinity Card ("Eligible Credit Cards"). The offers are not applicable to Hang Seng UnionPay Renminbi Diamond Commercial Card, Reminbi Credit Card, USD Visa Gold Card, eShopping Mastercard®, Private Label Card and Spending Card.
- Within the Promotion Period, upon the subscription of the designated service plan contract via SmarTone Stores or SmarTone Online Store, Customers are required to submit valid eligible student identity proof, settle the payment and pay the monthly fee and related service fee per month through Autopay set up with Eligible Credit Cards to enjoy the offers.
- Offer 1: 5G Student Plan: Customers can enjoy special offer of free 15/20/35GB RoamFlex Data Pass (Asia Pacific) within the contract period upon subscription of a designated 5G Student Plan under fixed-term contract. The RoamFlex Data Pass (Asia Pacific) offer depends on the contract subscription selected. Only applicable to new customer whose identity document (HKID or passport no.) has not been registered for any postpaid mobile service with SmarTone in the past 3 months.
- Offer 2: 4.5G Student Basic Plan: Customers can subscribe the designated service plan at a special monthly fee $68.
- Subscription via SmarTone Online Store is available to Eligible Credit Cards only. If Customers choose Hang Seng UnionPay Credit Card for setting up Autopay to enjoy the offers, please visit SmarTone Stores to make the subscription.
- The above offers will be forfeited if the Customers discontinue to use Eligible Credit Cards for Autopay after enjoying the offers or if the Customers change to other service plans, and the Company has the right to charge the full amount of the offers already enjoyed without prior notice.
- The offers depend on the contract subscription selected. Each designated contract subscription is entitled to the above offer once only.
- The Company reserves the right to make an alternative offer of equivalent or approximate value. The offers are not transferable, and cannot be redeemed or exchanged for cash, other products or discounts, and cannot be used in conjunction with other promotional offers, discounts, coupons, cash coupons or other subscription / re-contract offers (unless otherwise specified).
- The Company and Hang Seng reserve the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please visit our website or ask our store assistants for details.
Free Gift offer:
- Customer who has successfully subscribed to a designated service plan contract will get supermarket gift coupon valued HK$100.
- Each contract subscription is entitled to supermarket gift coupon once only. The supermarket gift coupon is available while stocks last. The Company reserves the right to offer an alternative gift of equivalent or approximate value.
- Customer shall submit the documents required for subscription via the designated website for verification by the Company.
- The supermarket gift coupon will be sent by ordinary mail within 2 – 4 weeks upon the verification of the required documents submitted online and service activation.
- The use of supermarket gift coupon is subject to the relevant merchant’s terms and conditions. Please refer to the back of the coupon for details. The Company makes no representation or guarantee as to the quality and availability of the products, services, or information provided by the Merchants.
SmarTone Plus membership & privilege:
- Customers who subscribe or renew designated mobile service plan will enjoy SmarTone Plus membership and the membership offered depends on the service plan selected. Membership period of designated membership tier will be 13 months.
- For members who have met the qualifying spending level during the eligible spending period, their membership will be renewed or upgraded.
- Fixed-term contract is required for designated membership tier.
- SmarTone Mobile Communications Limited may terminate or change the terms and conditions of SmarTone Plus at any time without prior notice.
- Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.
The Point membership:
- The promotion period is from now till 31 December 2022 ("Promotion Period").
- SmarTone users register as The Point member and "Auto-earn The Point Bonus Points" function free of charge. You agree and authorize S Rewards Ltd – a member of SmarTone Group to the transfer and provision of your personal data, including your title, first name and last name, mobile phone number(s), birthday month, age, e-mail address(es) and future designated handsets and accessories spending details at SmarTone stores (applicable to stores in The Point participating malls only) to The Point to facilitate and complete the registration procedure of membership and "Auto-earn The Point Bonus Points" function and point registration as well.
- New The Point member registered within the Promotion Period ("New Member") will be entitled to 500 The Point bonus points ("Welcome Offer"). Each New Member is entitled to the Welcome Offer once only and the Welcome Offer will be automatically credited to The Point account of New Member on the same day. The Point will determine the New Member's entitlement to the Welcome Offer based on the New Member's record with The Point.
- No Welcome Offer will be given to New Member who has cancelled their The Point membership within the past 6 months from the month of new application.
- New Member will be entitled to extra 4,000 The Point bonus points ("Extra Offer") upon any spending in The Point participating malls in the first month and register points via SHKP Malls App ("the App"), 新地商場會員計劃WeChat Official Account ("WeChat Official Account"), the VIP counter / Customer Care Centre of the malls where the spending was made within 14 days from the invoice date stated on the machine-printed receipts or "Auto-earn The Point Bonus Points" function. Each New Member is entitled to the Extra Offer once at maximum during Promotion Period and the Extra Offer will be automatically credited to The Point account of New Member within 60 days upon the receipt approval date.
- Upon spending at designated SmarTone stores (applicable to stores in The Point participating malls only), system will automatically transfer and provide related spending receipt details and mobile phone number of Users (who successfully activating the “Auto-earn The Point Bonus Points” function) to The Point for bonus point registration. From 1 August 2022 onwards, users can earn 1 basic The Point bonus points for every HK$1 spent (applicable to any spending receipt amount equivalent to or higher than HK$1, while any amount under HK$1 will not be counted.) Eligible receipts include the receipts of purchase of designated handsets and accessories (including the receipts paid by cash. For installment payment, the full amount listed on the merchant’s machine-printed receipt will be counted towards redemption. For deposit payment and corresponding balance payment, the amount listed on the respective merchant’s machine-printed receipts will be counted towards redemption.), while the following spending amount not eligible to register for bonus points of The Point, including but not limited to value-added services (which include Apple Care and SmarTone Screen Replace), telecommunication fees, monthly fee, handset prepayment, purchase of prepaid cards/calling cards, value-added cards , fines, compensation, credit card processing fee, installment handling fee, Point Dollar ,trade-in transactions or product redemptions, rebate, online shopping (excluding online handset preorder deposit), the purchase and use of gift certificates, cash coupons, eCoupons, SHKP Mall Gift Certificates ,SHKP Mall e-Gift Certificates, cancelled or returned transactions or other non-eligible transaction.
- User’s SmarTone mobile service plan mobile number and the registered mobile phone number of The Point must be the same used to activate the “Auto-earn The Point Bonus Points function”.
- The Point bonus points, rewards and services are provided by The Point. SmarTone Mobile Communications Limited and S Rewards Limited are not directly or indirectly responsible for any related bonus points, rewards and services.
- The Point bonus points will be credited to The Point account of the User automatically within 3 working days after receipt approval.
- Upon successful bonus point registration under “Auto-earn The Point Bonus Points” function, the corresponding machine-printed receipt and electronic payment slip cannot be used for The Point bonus point registration again via whatever means including but not limited to “Auto-earn The Point Bonus Points”, “Uploading of receipts through The Point App or WeChat Official Account “or “At the VIP counter / Customer Care Centre”. Any duplicate bonus point registration in The Point account will not be accepted.
- User must complete the payment on the day of purchase to earn the bonus point. If User requests for a refund (full or partial) of transaction in SmarTone stores (applicable to stores in The Point participating malls only), The Point bonus points will not be credited to The Point account of the User; or The Point bonus points that are credited will be automatically deducted from the point balance of The Point account of the User.
- In case of fraud or abuse case, Sun Hung Kai Real Estate Agency Limited, SmarTone Mobile Communications Limited and S Rewards Limited reserve the right to forfeit or deduct the bonus points that are credited without any prior notice.
- Sun Hung Kai Real Estate Agency Limited, SmarTone Mobile Communications Limited and S Rewards Limited reserve the right to modify the structure and content of “Auto-earn The Point Bonus Points” at any time without prior notice. The registration and use of The Point membership and bonus points are subject to the terms and conditions of The Point. It is the responsibility of users to keep themselves up to date in respect to the structure and content of The Point For details, please refer to www.thepoint.com.hk/en, the App, WeChat Official Account or contact the staff at VIP Counter / Customer Care Centre of participating malls.
- In case of disputes, the decision of Sun Hung Kai Real Estate Agency Limited, SmarTone Mobile Communications Limited and S Rewards Limited shall be final and conclusive.
- If there is any inconsistency between the Chinese and English versions, the English version shall prevail.
RoamFlex Data Pass service plan:
- The Customer shall use the RoamFlex Data Pass with Term total 24 months. The Term shall start from the service effective date.
- On subscription of the RoamFlex Data Pass service plan, roaming data allowance and top-up of RoamFlex Data Pass data purchased under the RoamFlex Data Pass service plan within the contract period can be shared in designated destinations.
- Unless otherwise specified by the Customer before the Term expired, the Term will be automatically extended at the prevailing service plan for successive periods of Term. The same terms and conditions of this service shall apply unless otherwise stated. The said automatic extension is subject to the final and absolute discretion of the Company at any times.
- The Customer who subscribe RoamFlex Data Pass should also activate Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan at the same time. Please click here for details of Data Roaming Day Pass. Please click here for details of "Upgraded" Roaming Data Day Plan.
- (Applicable to Family Plan/ Designated 5G Service Plan) If the Customer of the Primary SIM Card subscribes the RoamFlex Data Pass, all mobile numbers under the designated Family plan/ designated 5G Service Plan should also activate Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan at the same time.
- The remaining data entitlement of the RoamFlex Data Pass will be automatically forfeited after the Term expired. The new data allowance within contract period of RoamFlex Data Pass will be provided after the new Term / extended Term effective.
- When the Customer is within the location of designated destinations and if the Customer’s accumulated RoamFlex Data Pass usage exceeds roaming data allowance within contract period and (if applicable) top-up of RoamFlex Data Pass data purchased, the Customer will be charged the original day plan price of Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer and according to the destination(s) for the thereafter roaming data usage.
- When the Customer is within the location of any of the overseas destinations other than designated destinations, the daily roaming data usage will be charged with the original day plan price of Data Roaming Day Pass or "Upgraded" Roaming Data Day Plan subscribed by the customer and according to the destination(s).
- RoamFlex Data Pass cannot be subscribed in conjunction with China Macau Data Pack or Greater Bay Area Easy Pack.
- (Applicable to Family Plan/ Designated 5G Service Plan) RoamFlex Data Pass is only available to Primary SIM Card. All mobile numbers under the designated Family plan/ designated 5G Service Plan can enjoy the roaming data allowance within contract period under RoamFlex Data Pass upon subscription of the Primary SIM Card.
- (If applicable) If the Customer purchased more than one Roaming Data Pass for different group destinations, deduction on usage of roaming data shall follow the following deduction sequence:
1) Roaming data allowance under service plan (DataRoam Service/ Greater Bay Area Data Service/ ExtraCare Bay Area Plan/ SuperCare Bay Area/ Asia/ Worldwide Plan);
2) RoamFlex Data Pass roaming data allowance;
3) Roaming Data Pass (by daily);
4) Data Roaming Dollars.
- Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-I044 for details.
General Terms and Conditions:
- Customers cannot enjoy this offer in conjunction with other offers.
- This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash or other services/products.
- Subject to relevant terms and conditions.
- The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.