7 Star Apps & Services
Fun and Entertainment
Information Services
Mobile Internet


Q1: Does the X-Power service charge include data?

X-Power service enables you to enjoy the enhanced Internet experience and the service charge does not include data. Local data will be charged at the customer’s rate or deducted from their subscribed service plan, whichever is applicable.

Q2: Apart from Flash video, what other online video formats does X-Power support?

X-Power supports many popular online video formats including .mov .wmv .asf .mpg .mpeg .rm .ram .smi .mp4 .m4v .3gp .wvx .flv

Q3: Can X-Power be used on WiFi?

No. X-Power uses a proprietary SmarTone cloud based technology and requires a SmarTone mobile data connection.

Q4: Do I have to install an X-Power app?

No app installation is required. X-Power is cloud based and runs in the background automatically as you browse the Internet.
To subscribe, go to ST apps and tap on the X-Power icon. X-Power will begin running immediately after subscription.

Q5: Which platforms support X-Power?

X-Power can be used on smartphones and tablets running iOS 3 or above, Android 1.5 or above, Windows Phone 7.5 or above and BlackBerry® 10 or above.

Q6: Can I use X-Power when I am abroad?

Yes. Standard roaming data charges will apply while using X-Power abroad. Please click here for details. To enjoy better value data roaming as well as improved control over your spending, we recommend subscribing to our Roaming Data Day Plan.