Please input the following information




Thank you for using S-Bots
To help us further improve, please give us your feedback.

If you would like us to contact you to follow up your feedback, please give us your contact information.


Home       Phones and Plans       Special Promotions
Special Promotions


Subscribe to enjoy an Apple Music special offer - up to $500 AirPods discount - double local data and free music data – Let’s SmarT Chillax!

 

SUPERCARE INDIVIDUAL PLAN
 
Monthly Fee HK$ 298 HK$ 438
VAS Bundle Offer

Apple Music
(HK$58)
Pay for one month and get 12 months free
+
24-month FREE Music Data
Subscription Offer $300 Accessories Discount $500 Accessories Discount
Local Data^ 6GB 10GB
Extra Local Data +6GB +10GB
Greater Bay Area Data+ 2.5GB 4GB
Upgrade to Unlimited Local Data* + HK$58/month**
Local Voice Mins Unlimited
Contract Term 24 Months
Port In Subscription Offer Free Mainland China Mobile Number for the first 12 months
(Value: HK$18/month)
SmarTone Plus Membership Plus PriorityPlus


Click here for other SmarT Chillax subscription offers


Only applicable to new customers / existing customers with a new subscription or designated existing customers. A designated service plan with 24-month contract subscription and an admin fee of $18 per month are required. A designated number of months of an advance payment of the monthly fee and an admin fee are required. The number of months of an advance payment, the extra data and/or the value of the premium depend on the contract subscription selected.

Local Data^

^Thereafter charge for local data $50/1GB will be charged on ‘Advise and Consent’ basis.

'Advise and Consent' basis: At any time when the local data usage on a plan nearly reaches the monthly allowance, an SMS notification will be sent to the customer. The customer may reply to the SMS to purchase a top-up. If no top-up is purchased, data service will be suspended when the data usage has reached the allowance. Customer may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance. Any unused top-up local mobile data can be carried forward for free and can be used before the end of the next bill month. This is only applicable to designated service plans (1GB or above) with an "Advise & Consent" mechanism for the purchase of top-up data.

Greater Bay Area Data+

+For subscription of Services Plans at a monthly fee of HK$298/ HK$438, China and Macau data usage of the Greater Bay Area Data Service is calculated based on the usage of the designated monthly service plan with Greater Bay Area Data Service (0.5GB /0.5GB per month) and on the extra China and Macau data usage of the Greater Bay Area Data Service (2GB/3.5GB per month) during contract period. After the contract expire, the extra China and Macau data usage of the Greater Bay Area Data Service will be cancelled.

Upgrade to Unlimited Local Data*

*Under FUP (Fair Usage Policy), when monthly data usage reaches the plan's data allowance, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.

** The special monthly fee HK$58 is calculated based on the original monthly fee HK$168 for Upgrade to Unlimited Local Data, after a contract bonus of HK$110 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

Apple Music Offer: 13-month contract is required for Apple Music; first 12 months service fee offer is calculated based on the original monthly fee HK$58 for Apple Music, after a rebate of HK$58 per month has been given to the customer. Total rebate period of Apple Music is 12 months, applicable to the first 12 bill month of the mobile service plan contract. The rebate will be credited to customer in next bill month upon the service subscription of Apple Music. At the end of this contract, the Company will continue to provide the service and the customer will be charged at the prevailing rate.

Free music data equivalent to "Anytime Music": Service is based on "Anytime Music" which is calculated based on the original monthly fee HK$88, after a contract rebate of HK$88 per month has been given to the customer within the contract period. At the end of the contract, the customer will be charged at the prevailing comparable plan if the customer continues to use the service. During the contract period, the Unlimited data usage under "Anytime Music" is only applicable to the local data usage incurred by listening to music within the designated music streaming apps (Apple Music, KKBOX, Spotify, JOOX) on smartphone. Data usage incurred by apps download, software update, account registration and login, advertisement, upload, download and live video, non-music contents (including but not limited to the text, images, header files, app analytics, using in-app location based features, and any video/music streamed over VPN) within the designated apps are excluded. When the monthly local data allowance of the plan has been fully consumed and the data service is suspended, the "Anytime Music" service will also be suspended until next bill month and will only be resumed once the customer purchases data top-up options.

Accessories Discount Offer: Only applicable to the purchase of designated accessories at the prevailing Recommended Retail Price at the Company’s stores. The discount offer is valid for single purchase within 365 days from the date of contract subscription of a designated service plan. The remaining/unused discount amount will be forfeited upon offer expired and cannot be exchanged for cash or refund. This discount offer cannot be used in conjunction with any other promotion offer. The available accessories will be updated and amended from time to time. Please ask our store assistants for details. Terms & conditions apply.

(If applicable)Port In Subscription Offer: The customer can enjoy Easy number service which equivalent to Mainland China Mobile Number service per month in first 12-month during contract period when he/she successfully port-in from other mobile operators. Each service plan contract is entitled to this offer once only. At the end of the free service period for Easy number service, unless the customer gives not less than 30 days prior notice to terminate the service, the Company will continue to provide the service and the customer will be charged at the prevailing rate.

Free WiFi service is available to a Customer who has subscribed to a designated FUP Unlimited Local Data Plan.

Other services included: Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.