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Home       Phones and Plans       Special Promotions
Special Promotions


First step to reach the 5G future of possibilities, get the first Samsung HK 5G Handset Galaxy S20 Series now and enjoy a series of exclusive offers! Get yours now!

  • Handset Super Offer
 

[Existing Customer Price Exclusive] SmarTone x The Hood Online Store DIY Phone Case Discount (Value: HK$250, while stocks last)

Handset Super Price
Existing Customer Price
HK$7,098
HK$6,898
Model
Handset Super Price
Existing Customer Price
256GB
HK$9,098
HK$8,898

    Extra Trade-in bonus:
  • Customers are required to trade in a designated device and purchase a Samsung Galaxy S20 | S20+ | S20 Ultra at the same time to enjoy the extra $300 trade-in bonus. Available while stocks last. This offer is only available in-store. Please contact our staff for details.

  • SmarTone x The Point “Spend $1 on handset to get 1 Free Point” (“Promotion”) Terms & Conditions:
  • To earn The Point bonus points ("extra points"), customer should (1) register as a member of SHKP Malls Integrated Loyalty Programme “The Point by SHKP” ("The Point", "The Point Loyalty Program"). SmarTone existing customers should use the phone number under SmarTone's service plan. (2) Purchase “eligible items”, including designated handsets and additional services (only applicable to upgraded SmarTone Screen Replace™ (available to designated customers only) & AppleCare+ upon purchase of handset) at SmarTone stores.
  • Members can earn 1 bonus point for every HK$1 net spending on “eligible items” after deducting all discounts on each invoice, excluding prepayment or penalty in any form, or the value of waiver of prepayment or penalty from promotion campaign, without limits. The net spending amount on “eligible items” after deducting all discounts on each invoice must be HK$100 or above, amounts under HK$1 will not be counted towards bonus points. The phone number on the invoice must be the same as the one registered in The Point Loyalty Program.
  • Customer should ensure the registered The Point mobile no. provided is accurate and complete. The record cannot be changed once submitted.
  • Telecommunication service fees, purchase of calling cards, administrative fees, handling fees, fines, compensation or other non-eligible transactions are out of the scope of the "promotion" reward.
  • After verification of relevant transaction records, the extra points will be automatically credited to customer's registered The Point account in 30 working days after the Promotion Period. The Point members can check the point record in The Point Loyalty Program "Point Activities History" page under “Point Balance” in “SHKP Malls” App.
  • SmarTone or Sun Hung Kai Real Estate Agency Limited (“SHK Real”) reserves the right to change the conversion rate of the eligible invoice spending amount and The Point extra points and the definition of the eligible invoice at any time without prior notice.
  • This Promotion is only applicable to SmarTone Hong Kong stores.
  • Customer can enjoy the basic point registration for spending in participating malls of “The Point by SHKP” and this Promotion simultaneously.
  • The promotion is valid for a limited period. In case of disputes related to extra point registration or credit, SmarTone and SHK Real reserve the right of final decision.
  • In case of fraud or abuse, SmarTone and SHK Real reserve the right to disqualify the participation and retain the right for legal action. For any disqualified participation, SmarTone and SHK Real reserve the right to retrieve the extra points.
  • The use of points is subject to The Point Loyalty Program's terms and conditions. For details, please visit www.thepoint.com.hk/en

  • Phone Content Transfer Service:
  • The lead time of content transfer may vary between models and is subject to the respective model and amount of content. Due to different file types of the old and new handset, content may not be entirely transferred to the new handset during the process. The Phone Content Transfer Service is not available to device which has been modified in an unauthorized way (e.g. jailbreaking). Customers are strongly encouraged to backup all data and information on their device prior to the Phone Content Transfer Service. Subject to relevant terms and conditions. Please refer to T&C-V101 for details.

  • Upgraded Back-to-Front "SmarTone Screen Replace™":
  • Upon accidental physical damage of the smartphone screen and/or its attached LCD panel and/or back cover, within 12 months of the effective date of Screen Replace, SmarTone will reimburse the cost of screen/LCD panel and/or back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace.
  • The reimbursement is subject to submission by the customer of the official invoice from the smartphone manufacturer or its authorised repair centres as stipulated by SmarTone.
  • The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the handset screen and/or its attached LCD panel and/or back cover and excludes any other repair and refurbishment of any other component or the handset itself. For smartphone manufacturer or its authorised repair centre that offer a handset replacement as the only option for repair, SmarTone may at its discretion reimburse 60% on the cost of handset replacement. The reimbursement percentage can vary from time to time. SmarTone has the right to make the final decision in relation to the reimbursement.
  • Subject to relevant terms and conditions. Please refer to T&C-V133 for details.

  • SmarTone x The Hood DIY Phone Case discount :
  • @Selected existing SmarTone customers purchase one Samsung Galaxy S20 | S20+ | S20 Ultra to enjoy a “SmarTone x The Hood DIY Case discount” (Value: HK$250) for free. Only purchase of the handset at SmarTone’s store will be eligible of this offer. Available while stocks last. Any useable discount coupon codes in this website cannot be exchanged for cash, gift or any other products and are subject to the source terms and conditions of use. The above offer cannot be used in conjunction with other offers. Customer must use the coupon code to enjoy the special offer via designated “SmarTone X The Hood” online store. For details, please ask store assistant, or visit smartonexthehood.com/terms-and-conditions.

  • Existing Customer Price:
  • Existing customers are required to sign up for a 6-month Fixed Term Contract when purchasing a designated handset /tablet /smart wearable at the Existing Customer Price and get the 12-month SmarTone Screen Replace™ for FREE.
  • The Customer must purchase the handset /tablet /smart wearable at the Existing Customer Price at the time of signing the contract.
  • The Customer is entitled to purchase at most 2 handsets /tablets and 1 smart wearable at the Existing Customer Price during the Term. The Customer must sign a separate Sales and Services Agreement for the purchase of each handset /tablets.
  • Free 12-month SmarTone Screen Replace™ is only applicable to the smartphone or smart wearable purchased under the above-stated Existing Customer Price offer. (not apply to tablets)
  • The Customer is entitled to get the 12-month Upgraded Back-to-Front “SmarTone Screen Replace™" while purchasing a designated handset. Please ask our store assistants about the designated handset models.
  • The Existing Customer Price for smart wearable is only available at the SmarTone Stores.
  • The Existing Customer Price is subject to change from time to time. Please visit the Company’s website for details.
  • The above offers cannot be used in conjunction with other offers.
  • Our Company reserves the right of final decision regarding this offer, and to change the terms and conditions without prior notice. All the promotions and services stated above are subject to the relevant terms and conditions.
  • Subject to relevant terms and conditions. Please refer to T&C-D210 for details.

  • General Terms and Conditions:
  • Subject to relevant terms and conditions, customers cannot enjoy this offer in conjunction with other offers unless specified terms and conditions applied.
  • The above offers will be forfeited if the customer changes to other service plans.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.