12-month extended warranty : A 1-year extension to the free repair service period is provided on top of the original manufacturer’s warranty. (Free repair services are available for performance faults resulting from non-human-induced damage occurring during normal use.)

Accidental damage cover for the device and screen  : Within the first 12 months from the date of purchase, customers are entitled to free screen repair and free repair service of the back cover or mid-frame once, with no material charges but a handling fee of HKD200.

HONOR member - 24-month battery warranty : Register a Hong Kong "HONOR ID" account on or before the initial sale date (18/11/2026). Customers need to fill in the following info via the gift registration link: 1) "HONOR ID" account info (registered email/mobile number) 2) Product IMEI/SN. Within the first 24 months from the date of purchase, customers are entitled to a free battery replacement if an authorised service centre in Hong Kong or Macau determines, or if the HONOR mobile phone’s battery health indicator shows the battery capacity is below 80%. Each HONOR ID is limited to participating and receiving the benefit only once.

Free screen protector service : The free screen protector service is limited to a total of two instances within one year.

3-month Google AI Pro subscription : This offer is available to customers who purchase a brand-new, genuine HONOR Magic9 Pro Max and activate Google AI Pro by the promotion’s expiry date (activation must take place by 15 December 2026, and the offer must be redeemed by 26 December 2026). Each eligible device may only redeem this offer once. The offer is provided by a third-party supplier and is subject to its relevant terms and conditions.

HONOR Magic9 Pro Max Pre-order Offer

Pre-order Period: 5 November 2026 to 18 November 2026

Customers who purchase a HONOR Magic9 Pro Max (12GB+512GB) during the pre-order period will receive ONE of the following gifts:

HONOR Magic9 Pro Max G200 Teleconverter Kit (Suggested Retail Price: HKD 1,599)

OR

HKD 1,000 Supermarket Gift Voucher

Pre-order Offer Redemption Details

1.     Starting from the official sales launch date, customers must collect their HONOR Magic9 Pro Max (12GB+512GB) from the pre-order store. Please retain:

o   Original pre-order receipt

o   Original full payment receipt

(Both original paper receipts are required for gift redemption.)

2.     Gift Registration Deadline: 15 December 2026

3.     Gift Redemption Period: 19 November 2026 to 14 January 2027

4.     Registration Website: https://near.tl/sm/-gKoKMQa0

Important Notes Before Redemption

1.     After completing the reward registration, please bring the original receipt (showing the handset IMEI number or serial number clearly) to the HONOR Gift Redemption Centre for redemption. No confirmation message is required.

2.     Redemption requests will only be accepted after the purchase transaction has been completed and the device has been collected.

3.     Customers are required to provide their registered name and contact number for verification during redemption.

4.     Gifts will be distributed randomly. Color selection is not available.

5.     All gifts are subject to a redemption deadline. Failure to redeem within the specified period will be regarded as forfeiture.

6.     In the event of product discontinuation or stock shortage, HONOR reserves the right to substitute the gift with an alternative model or product of equivalent value.

All gifts are provided by HONOR and are subject to the relevant terms and conditions. Gifts are available while stocks last.

For enquiries, please contact the HONOR Customer Service Centre.

Up to $2,800/$3,300/$4,300 handset discount is based on i) customer subscribe to designated 5G service plan and purchase HONOR Magic9 Pro Max 512GB with $1,000 / $1,500 / $2,500 Handset Voucher Offer, $500 Handset & Accessories Voucher Offer on Welcome Reward, and extra $1,300 instant discount during the promotion period.

Monthly fee $139/$179/$239/$299/$399 is based on the original monthly fee $189/$239/$319/$389/$519 for 5G SIM Only Service Plan, after a rebate of $50/$60/$80/$90/$120per month credited to the customer during the contract period. After expiry of the contract period, the customer will be charged at the prevailing comparable plan if the customer continues to use the service.

“Chinese Mainland and Macau Data Pack” Service Rebate:

 Subscription to “Chinese Mainland and Macau Data Pack” is required within the contract period. Customer can enjoy a monthly service fee rebate under a designated plan within contract period. The amount of rebate depends on the monthly service charge at the time of service subscription. The rebate of the first bill month and/or the last bill month will be credited on a pro-rata basis based on the number of days of usage (If applicable). The rebate amount in a bill month will not be greater than the monthly service charge. After the expiry of the contract period, prevailing service fee will be charged if the customer continues to use the service.

Offer is only applicable to customer who subscribes / re-contracts / upgrades to a designated service plan. Customer is required to subscribe a designated service plan, sign a designated fixed-term contract subscription and pay an admin fee of $18 per month. Customer is further required to prepay designated amount of service fee and admin fee. The amount of required service fee prepayment, the extra data and/or free offers and/or the value of the premium to be given will depend on the contract subscription selected by the customer.

5G SIM Only Monthly Plan: The account registrant shall be responsible for the specified service plan and responsible all fees payable for the monthly bill of the specified service plan. The plan cannot be used in conjunction with “DataRoam Plan”.

Customers can enjoy Chinese Mainland & Macau Roaming Data Pack Offer and / or Multi-Day Roaming Data Pack (APAC) for free during the contract period upon subscription of a designated service plan under fixed-term contract. The data usage of the Chinese Mainland & Macau Roaming Data Pack Offer and / or Multi-Day Roaming Data Pack (APAC) to be given will depend on the contract subscription selected by the customer.

Unlimited Local Data:

• Only available to customers who have subscribed to a designated 5G service plan contract subscription. When monthly data usage of the designated 5G service plan reaches the plan's total local data allowance, data service continues with data speed up to 1Mbps in 5G network. Upon expiry of the contract period, the customer may continue to use the service. The plan cannot be used in conjunction with DataRoam Plan.
• Applicable to Customer who has subscribed to the "Add-On SIM card": for the “Main SIM card” and “5G Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 5G network; for “4.5G Full Speed Add-On SIM card” (If applicable), data service continues with data speed up to 1Mbps in 4.5G network.
• Subject to relevant terms and conditions. Please refer to T&C-T384 for details.

HONOR Magic9 Pro Max series Subscription / Re-contract Offer: Customers can enjoy Handset Voucher Offer for designated handset purchase upon subscription of a designated 5G service plan under fixed-term contract. Customers can enjoy extra instant discount if customers purchase HONOR Magic9 Pro Max with designated Handset Voucher Offer. The offer is subject to availability with limited quota and are on a first-come-first-served basis only. The offer will be terminated accordingly without prior notice.

Handset Voucher Offer: Customers can enjoy Handset Voucher Offer for designated handset purchase upon subscription of a designated service plan under fixed-term contract. The amount of the Voucher to be given will depend on the contract subscription selected by the customer. Customer is required to purchase designated handset at the prevailing Recommended Retail Price at the Company's stores/Online store. The offer is only applicable for customer purchase designated handset at Recommended Retail Price $5,000 or above. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. This offer cannot be used in conjunction with other Handset Voucher Offer. Customer can use the Handset Voucher Offer for one transaction only and can enjoy 12 months' Upgraded Back-to-Front “SmarTone Screen Replace™” for free upon designated handset purchase. A prepayment of designated amount of service fee is required (If applicable). Prepayment amount depends on the service plan selected. The prepayment amount will be credited to the customer according to the rebate arrangement specified in the Sales and Services Agreement (or Supplemental Agreement to the Sales and Services Agreement) upon the activation. The prepayment amount will be credited to customer’s bank account via Faster Payment System (FPS) or will be credited to customers' monthly bill and the mobile services plan must be still activated. Customers must ensure the accuracy and completeness of the FPS information provided (If applicable). The rebate method depends on customers' selection.
HONOR Magic9 Pro Max Series Instant Discount: Customers can enjoy extra instant discount upon purchase HONOR Magic9 Pro Max. Customers are required to purchase designated handset at the prevailing Recommended Retail Price at the Company's stores. The amount of extra instant discount to be given will depend on the handset model selected by the customer. The offer is valid for 180 days from the date of contract subscription or the date of contract renewal acceptance. Customer can use the offer for one transaction only.

2GB/4GB per month Chinese Mainland & Macau Roaming Data Pack: The 5G Service Plan includes 2GB/4GB of roaming data per month for use in Chinese Mainland and Macau. The monthly 2GB/4GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).

Chinese Mainland & Macau Roaming Pack (10GB or 15GB/month Data & 200/month Voice Minutes): The Free 10GB/15GB per month Chinese Mainland & Macau Roaming Data Pack ("the Package") comprises 4GB of Chinese Mainland and Macau roaming data included in the 5G Service Plan and an additional free 6GB/11GB of Chinese Mainland and Macau roaming data provided during the contract period. The Free 6GB/11GB per month Chinese Mainland & Macau Roaming Data Pack is calculated based on the original monthly fee HK$178/HK$328, after a rebate of HK$178/HK$328 per month has been given to the customer within contract period. The monthly 10GB/15GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. The 200 minutes of roaming voice minutes per month in Chinese Mainland and Macau within the contract period (“The Roaming Voice Offer”) is only applicable to Primary SIM Card. The Roaming Voice Offer is only applicable in Chinese Mainland and Macau for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Roaming Voice offer cannot coexist with other packages that offer roaming voice minutes or roaming voice discounts (“The Designated Packages”). The Customer cannot enjoy the Roaming Voice Offer if Customer has purchased the Designated Packages when signing a contract, please check with our store assistances for the details. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions.  Please refer to (T&C-I041).

2GB/4GB per month Chinese Mainland & Macau Roaming Data Pack: The 5G Service Plan includes 2GB/4GB of roaming data per month for use in Chinese Mainland and Macau. The monthly 2GB/4GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to (T&C-I041).

Chinese Mainland & Macau Roaming Pack (10GB or 15GB/month Data & 200/month Voice Minutes): The Free 10GB/15GB per month Chinese Mainland & Macau Roaming Data Pack ("the Package") comprises 4GB of Chinese Mainland and Macau roaming data included in the 5G Service Plan and an additional free 6GB/11GB of Chinese Mainland and Macau roaming data provided during the contract period. The Free 6GB/11GB per month Chinese Mainland & Macau Roaming Data Pack is calculated based on the original monthly fee HK$178/HK$328, after a rebate of HK$178/HK$328 per month has been given to the customer within contract period. The monthly 10GB/15GB data allowance of the Package can be used in Chinese Mainland and Macau and only available for existing customers of the Company's designated monthly mobile service plan. Customers should activate "Data Roaming Day Pass" at the same time. When the Customer is located in Chinese Mainland and Macau and the data usage has exceeded the monthly allowance of the Package, the Company will notify the Customer by SMS. The Customer may reply by SMS to purchase a top-up of the Package at the charge as specified in the SMS received. If the Customer does not reply to top-up, any subsequent data roaming usage will be deducted from other roaming products. If no other product is available, customers will be charged at a fixed daily rate automatically. The 200 minutes of roaming voice minutes per month in Chinese Mainland and Macau within the contract period (“The Roaming Voice Offer”) is only applicable to Primary SIM Card. The Roaming Voice Offer is only applicable in Chinese Mainland and Macau for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. The Roaming Voice offer cannot coexist with other packages that offer roaming voice minutes or roaming voice discounts (“The Designated Packages”). The Customer cannot enjoy the Roaming Voice Offer if Customer has purchased the Designated Packages when signing a contract, please check with our store assistances for the details. Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions.  Please refer to (T&C-I041).

15 days/72 days APAC Multi-Day Roaming Data Pack within contract period: The Free 15 days/ 72 days APAC Multi-Day Roaming Data Pack (in contract) is calculated based on the original monthly fee HK$15/HK$72, after a rebate of HK$15/HK$72 per month has been given to the customer within contract period. The Customer shall use the “15 days/ 72 days APAC Multi-Day Roaming Data Pack (in contract) ” for the period specified in the Sales and Services Agreement. The term shall start from the service effective date. “Data Roaming Day Pass" should be activated at the same time. 1 Data Pass can be deducted to offset 1 daily charge of Data Roaming Day Pass at designated destinations. Data Pass is not required to be used on consecutive days. When daily data usage reaches 1.2GB in a destination, the data speed will be capped at 512kbps. An SMS notification will be sent to the customer, who may reply to the SMS to purchase additional full speed roaming data at the prevailing rate. The remaining entitlement of the “Multi-Day Roaming Data Pack” will be automatically forfeited when the Term expires. If the number of days of Data Roaming Day Pass used by the customer exceeds the number of Data Pass owned by the customer; or if the customer uses Data Roaming Day Pass in non-designated destinations, the customer will be charged at the regular price of Data Roaming Day Pass. Data Pass is only available to main SIM mobile number under designated service plan. All registered mobile numbers under the same service plan must activate / switch on Data Roaming Day Pass and Roaming service to enjoy Data Pass upon subscription from main SIM. If 2 mobile numbers under the same service plan use Data Pass at the same time, 2 days would be deducted from the Data Pass. The daily service of “Multi-Day Roaming Data Pack” is provided by “Data Roaming Day Pass” and is subject to relevant terms and conditions. T&C apply (T&C-I025).

AI Connect Service:

• This service is only available for SmarTone customers with a mobile monthly service plan subscription.
• Customer is required to sign up for a 36-month contract. Monthly fee rebate of HK$38 will be credited in the first 18 bill months and a rebate of HK$10 will be given in the 19th-36th bill month within contract period. After the expiry of the contract, the customer will be charged at the prevailing original monthly fee of the service if the customer continues to use the service. Subject to relevant terms and conditions.
• AI Connect service is currently applicable to the web-based versions of the respective AI platforms only. When using the designated web-based or device-based AI tools, users may need to register separately.
• SmarTone reserves the right of final decision related to the service and reserves the right to suspend and/or terminate this service and/or revise the Terms & Conditions at any time without prior notice. Subject to relevant terms and conditions. Please refer to T&C-V172 for details.
• ChatGPT and DALL·E are trademarks of OpenAI OpCo, LLC or its affiliates. Claude is a trademark of Anthropic, PBC. Those trademarks are property of their respective owners, who are not affiliated with, endorsed by, connected to, or sponsored by us.

Local Data-FREE Access to Popular AI Platforms:

• The service is applicable to selected customers only. Eligible customers can enjoy local AI data waiver within the contract period, the offer will automatically terminate upon contract expiry.
• When customers access designated AI platforms, the relevant local AI data usage will be waived. The company reserves the right to update the applicable AI platforms from time to time.
• Subject to relevant terms and conditions. Please refer to T&C-V173 for details.

Existing Customer Price:

·        “Existing Customer Price” is only applicable to the Company’s postpaid mobile service customer, Fibre Broadband customer or Home 5G Broadband Service customer or any other eligible plans that the Company may designate from time to time.

·        Upon the signing of this Agreement, the Customer can immediately purchase a designated handset / tablet / smart wearable / accessory at the “Existing Customer Price”.

·        The Customer must purchase the designated handset / tablet / smart wearable / accessory at the “Existing Customer Price” at the time of signing this Agreement.

·        The Customer is entitled to purchase at most 10 handsets / tablets (including up to 5 iPhone); and 10 smart wearables / accessories at the “Existing Customer Price” during the Term. The Customer must sign a separate Sales and Services Agreement for the purchase of each handset / tablet / smart wearable / accessory.

·        The “Existing Customer Price” is subject to change from time to time. Please visit the Company’s website for details.

·        The above offer cannot be used in conjunction with other offers.

·        Customer who registers the designated Home 5G Broadband Service Plan and purchases designated handset / tablet / smart wearable / accessory at “Existing Customer Price” is not entitled to 7-day Trial & Return Guarantee period of Home 5G Broadband.

·        Subject to relevant terms and conditions. Please refer to T&C- D233 for details.

Subscriber Special Price:

·          Customers are entitled to purchase a designated handset / tablet / smart wearable / accessory at the Subscriber Special Price within 730 days after subscribing, renewing, or upgrading to a designated mobile telephone service or subscribing Home 5G Broadband Service.

·          The Subscriber Special Price is subject to change from time to time. Please visit the Company’s website for details.

·          The above offer cannot be used in conjunction with other offers.

·          Customer who registers the designated Home 5G Broadband Service Plan and purchases designated handset / tablet / smart wearable / accessory at “Subscriber Special Price” is not entitled to 7-day Trial & Return Guarantee period of Home 5G Broadband.

Subject to relevant terms and conditions. Please refer to  T&C- D238  for details.

SmarTone Membership Programme and Privilege:

·          Customers who subscribe or renew a designated mobile service plan will become either (i) a SmarTone PRIORITY member, with membership period is the same as that designated contract period; or (ii) a SmarTone Member, with lifetime validity.

·          Fixed-term contract is required for SmarTone PRIORITY or SmarTone Members.

·          The Company may terminate or change the terms and conditions of SmarTone Membership Programme at any time without prior notice.

·          Offers may vary and are subject to change without prior notice. Learn more at SmarTone CARE app or www.smartone.com.

Earn up to 120,000 The Point Bonus Points

·          Existing SmarTone customers must be a SmarTone member and The Point member at the same time, with both accounts registered and bound with the same mobile number to earn The Point bonus point.

·          Upon pre-order of any HONOR Magic9 Pro Max series with “Subscriber Special Price”, contract subscription of a designated service plan, “Existing Customer Price”, or prevailing Recommended Retail Price  together with a handset voucher offered under a designated fixed-term service plan contract, customers can earn an extra 120,000 The Point bonus points.

·             Customer should ensure the registered The Point mobile no. provided is accurate and complete. The record cannot be changed once submitted.

·             After verification of relevant transaction records, the extra The Point bonus points will be automatically credited to customer's already bound The Point account in 60 working days after the invoice date. Customer can login to SmarTone CARE App and check the related The Point transaction record.

·            Customer can enjoy the basic point registration for spending in participating malls of “The Point by SHKP” and this Promotion simultaneously.

·             The promotion is valid for a limited period. In case of disputes related to extra point registration or credit, SmarTone and SHK Real reserve the right of final decision.

·             In case of fraud or abuse, SmarTone and SHK Real reserve the right to disqualify the participation and retain the right for legal action. For any disqualified participation, SmarTone and SHK Real reserve the right to retrieve the extra The Point.

·             The use of The Point is subject to The Point Integrated Loyalty Program's terms and conditions. For details, please visit

·   www.thepoint.com.hk/en

General Terms and Conditions:
Each designated contract subscription is entitled to the above offer once only. SmarTone reserves the right to offer an alternative gift of equivalent or approximate value. This offer cannot be used in conjunction with other subscription / re-contract / upgrade / Add-on SIM card offers. SmarTone reserve the right to terminate or suspend the Offer or the entitlement to the Offer without notice if (a) it is in the opinion of SmarTone providing the Offer would cause it to be in breach of any applicable law, requirement of any competent authority or internal policy; (b) the Eligible Customer’s mobile service with SmarTone has been suspended or otherwise terminated; (c) SmarTone discovers or reasonably suspects that (i) any information which the Eligible Customer provides is inaccurate, incomplete, false or misleading in any respect; and/or (ii) the Eligible Customer might have participated in any illegal, fraudulent, suspicious, deceptive, abusive or unfair behaviours or reselling or otherwise breaching the terms and conditions of SmarTone or applicable laws and regulations; (d) eligible customer changes to other service plans/ cannot activate the service in 180 days upon the contract subscription. If SmarTone believes that any Eligible Customer has acted in an abusive manner, SmarTone may terminate their entitlement to enjoy the Offer. SmarTone has the right to charge the full amount of the offer without prior notice. This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash. SmarTone shall in no event be responsible for anything arising from any unauthorized use to any Eligible Customer’s SmarTone mobile service account at any given time including any fees or charges so incurred and shall in no event be liable for any suspension or termination of the Offer. SmarTone reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice. Subject to relevant terms and conditions please ask our store assistants for details.Upgraded Back-to-Front “SmarTone Screen Replace™:
“SmarTone Screen Replace™” is provided by Avo Insurance Company Limited and Sun Hung Kai Properties Insurance Limited (collectively “Avo”). Upon accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, Avo will reimburse the cost of screen/ back cover repair or replacement, once only within the first 12 months from the effective date of Screen Replace. The reimbursement is subject to submission by the customer of the official invoice (must include the IMEI / Serial number of the device) from the manufacturer or its authorised repair centres as stipulated by Avo. The maximum amount of the handset reimbursement is HK$3,000 per claim. The maximum amount of the wearable device reimbursement is HK$1,500 per claim. The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the designated handset screen and/or its back cover, and wearable device front screen, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the manufacturer or its authorised repair centres, as stipulated by AVO, offer a replacement as the only option for repair, Avo may exercise discretion and will reimburse up to 60% on the cost of replacement, subject to the maximum limit per device. The reimbursement percentage can vary from time to time and Avo's decision on the validity for reimbursement is absolute and final. Subject to relevant terms and conditions. Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.