Explore SmarTone’s 5G Service Plans
Northbound Weekend Getaways
Best 5G Network
5G Plan
110GB
24
MonthHK$
239
Subscription Offer
15GB APAC Roaming Data (Total in Contract Period) + 2GB per month Mainland & Macau Data Pack
Disney+ Standard (12-month contract) - 12 months on SmarTone
Exclusive Privileges
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Best for Mainland China /Macau Trips
Best 5G Network
5G Plan
110GB
24
MonthHK$
299
Subscription Offer
One of Two: 10GB per month Mainland China & Macau Data Pack + 200 minutes Mainland & Macau Roaming Voice minutes per month
One of Two: 35GB APAC Roaming Data (in contract) + 3GB per month Mainland & Macau Data Pack
Disney+ Standard (12-month contract) - 12 months on SmarTone
Exclusive Privileges
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
5G Starter Pack
Best 5G Network
5G Plan
50GB
24
MonthHK$
179
Subscription Offer
1GB per month Mainland & Macau Data Pack
Disney+ Standard (12-month contract) - First 6 months on SmarTone, average HK$41/month
Exclusive Privileges
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Northbound Weekend Getaways
Best 5G Network
5G Plan
110GB
30
MonthHK$
239
Subscription Offer
15GB APAC Roaming Data (in contract) + 3GB per month Mainland & Macau Data Pack
Exclusive Privileges
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Best for Mainland China /Macau Trips
Best 5G Network
5G Plan
110GB
24
MonthHK$
299
Subscription Offer
One of Two: 10GB per month Mainland China & Macau Data Pack + 200 minutes Mainland & Macau Roaming Voice minutes per month
One of Two: 35GB APAC Roaming Data (in contract) + 3GB per month Mainland & Macau Data Pack
Exclusive Privileges
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Hot Pick for Asia Travel
Best 5G Network
5G Plan
110GB
30
MonthHK$
299
Subscription Offer
70GB APAC Roaming Data (in contract) + 100 minutes Mainland & Macau roaming voice minutes (in contract) + 3GB per month Mainland & Macau Data Pack
Exclusive Privileges
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Best for Mainland China /Macau Trips
Best 5G Network
5G Plan
180GB
24
MonthHK$
399
Subscription Offer
One of Two: 15GB per month Mainland China & Macau Data Pack + 200 minutes Mainland & Macau Roaming Voice minutes per month
One of Two: 70GB APAC Roaming Data (in contract) + 100 minutes Mainland & Macau roaming voice minutes (in contract) + 3GB per month Mainland & Macau Data Pack
Exclusive Privileges
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - PriorityPlus™
5G Starter Pack
Best 5G Network
5G Plan
50GB
24
MonthHK$
179
Subscription Offer
1GB per month Mainland & Macau Data Pack
HK$1,000 Handset Voucher
HK$200 Accessory Voucher Offer
Exclusive Privileges
FREE 12-month SmarTone Screen Replace Service
HK$300 Trade-in Rebate
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Northbound Weekend Getaways
Best 5G Network
5G Plan
110GB
24
MonthHK$
239
Subscription Offer
15GB APAC Roaming Data (Total in Contract Period) + 2GB per month Mainland & Macau Data Pack
HK$1,500 Handset Voucher
HK$200 Accessory Voucher Offer
Exclusive Privileges
FREE 12-month SmarTone Screen Replace Service
HK$300 Trade-in Rebate
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Hot Pick for Asia Travel
Best 5G Network
5G Plan
110GB
24
MonthHK$
299
Subscription Offer
35GB APAC Roaming Data (Total in Contract Period) + 3GB per month Mainland & Macau Data Pack
HK$1,500 Handset Voucher
HK$200 Accessory Voucher Offer
Exclusive Privileges
FREE 12-month SmarTone Screen Replace Service
HK$300 Trade-in Rebate
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Prestigious Pick
Best 5G Network
5G Plan
180GB
24
MonthHK$
399
Subscription Offer
15GB per month Mainland China & Macau Data Pack + 200 minutes Mainland & Macau Voice minutes per month
HK$2,500 Handset Voucher
HK$200 Accessory Voucher Offer
Exclusive Privileges
FREE 12-month SmarTone Screen Replace Service
HK$300 Trade-in Rebate
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Handset Voucher Offer
Best 5G Network
5G Plan
100GB
36
MonthHK$
539
Subscription Offer
$8,000 Handset Voucher
36GB APAC Roaming Data (Total in Contract Period) + 3GB per month Mainland & Macau Data Pack + 100 minutes Mainland & Macau Voice Minutes per month
Exclusive Privileges
FREE 12-month SmarTone Screen Replace Service
HK$300 Trade-in Rebate
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - PriorityPlus™
Handset Voucher Offer
Best 5G Network
5G Plan
150GB
36
MonthHK$
739
Subscription Offer
$12,000 Handset Voucher
36GB Worldwide Roaming Data (Total in Contract Period) + 5GB per month Mainland & Macau Data Pack + 100 minutes Mainland & Macau Voice Minutes per month
Exclusive Privileges
FREE 12-month SmarTone Screen Replace Service
HK$300 Trade-in Rebate
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - PriorityPlus™ Premium
Expat Plan
Best 5G Network
5G Plan
110GB
6
MonthHK$
358
Subscription Offer
Exclusive Privileges
2GB Mainland China & Macau Data Pack
SmarTone Plus Membership
Membership Tier - Plus
Online Exclusive Offer
Unlimited Social Data
5G Student Plan (Speed up to 1Mbps)
10GB
24
MonthHK$
108
Subscription Offer
Double Data for first 3 Months (20GB)
Exclusive Privileges
FREE Music Data
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
SmarTone Plus Membership
Membership Tier - Plus
Online Exclusive Offer
Best for Video Streaming
5G Student Plan (Speed up to 1Mbps)
30GB
24
MonthHK$
128
Subscription Offer
Double Data for first 3 Months (60GB)
Exclusive Privileges
FREE Music Data
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
FREE 3GB Mainland China & Macau Data
SmarTone Plus Membership
Membership Tier - Plus
Online Exclusive Offer
Best for Video Streaming
5G Student Plan (Speed up to 1Mbps)
50GB
24
MonthHK$
158
Subscription Offer
Double Data for first 3 Months (100GB) + Free HK$1,200 Handset & Accessory Voucher
Exclusive Privileges
FREE Music Data
"Talk Freely Pack"
Unlimited Video Call Data for Zoom/ Teams
FREE 4GB Mainland China & Macau Data
SmarTone Plus Membership
Membership Tier - Plus
FAQ
Once you’ve successfully subscribed to SmarTone’s mobile service, you don’t need to contact your current operator.
Always remember to keep your number active throughout the transfer process. You don’t need to - and should not - ask your current operator to terminate your number’s service.
Monthly plan subscribers: Ensure you’re the number’s registered holder and your contract with the current operator has ended or is almost over.
Prepaid SIM users: Ensure your prepaid SIM is not expired with a balance of at least HK$1.
It generally takes SmarTone about 7 days to process the transfer of your mobile number, so you may subscribe to your new SmarTone service 7 days prior to the end date of your current contract to have your number transferred to SmarTone on the date your current contract expires.
You may also register up to 150 days in advance for a SmarTone service subscription. Go through the registration, get your SIM, sit back and look forward to your service activation date.
*If you want to request for a different transfer date, send us a WhatsApp message after getting your SIM card.
Please make sure the number is active during port-in process. We take great care of every customer request and the handling of your mobile number is no exception.
Make sure to pick your contract end date while choosing a date to carry over your mobile number. Picking a wrong date may result in unnecessary surcharges.
Really have no idea when your contract is expiring? You’re advised to
- login to your current operator’s online account or mobile app to find out
- ask a staff from your current operator at a store or via the customer service hotline
3HK hotline: 1033
CMHK hotline: 2945 8888
CSL hotline: 2512 3123
HKBN hotline: 128 100
You’ll just need an e-copy of Hong Kong ID card and address proof to subscribe to our service. Simply pick a monthly plan and subscribe.
If mobile number is registered under your family member’s name, please allow him/her to fill in relevant information to port in.
Yes, provided that you are the holder of the prepaid SIM, and there must be at least HK$1 remaining on the prepaid SIM card account to keep the number active. You can simply input the serial number behind the prepaid SIM (ICCID). Then you can carry over your mobile number on the prepaid SIM via SmarTone website.
You’ll have to first ask the related telecom service provider to reactivate the suspended mobile number. You can then access the SmarTone website to subscribe to our service after the number is reactivated.
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