Phones
Connected Devices
Service Plans
Prepaid
Roaming & IDD

More Data, More Offers for the family

- FREE double data for 6 months to share with your family
- Get up to 5 SIM cards for smartphones and mobile devices, satisfying different needs in your family
- Carry forward any unused top-up data into the next month for FREE
- Option to allow your family to purchase a top-up data, so as to enjoy greater flexibility

SuperCare plans to fit your needs with exciting offers

Monthly Fee Local Data Extra Local Data
(First 6 months)
Thereafter Charge
(on 'Advise and Consent' basis)^
Voice Mins
(Basic)
Contract Term
HK$438 6GB
(3 SIMs)
+ 6GB HK$50/500MB 4,000 24 months

Subscription offers

Worth up to
HK$880
The Royal Garden Premium Dining Gift Voucher

or

Worth
HK$1,000
Data Roaming Dollars

or

Worth
HK$1,000
Handset and Accessories Discount

Click here for The Royal Garden Premium Dining Gift Voucher offer details.


HK$558 10GB
(4 SIMs)
+ 10GB HK$50/1GB 5,000 24 months

Subscription offers

Worth up to
HK$1,320
The Royal Garden Premium Dining Gift Voucher

or

Worth
HK$1,500
Data Roaming Dollars

or

Worth
HK$1,500
Handset and Accessories Discount

Click here for The Royal Garden Premium Dining Gift Voucher offer details.


HK$798 20GB
(5 SIMs)
+ 20GB HK$50/2GB 5,000 24 months

Subscription offers

Worth up to
HK$1,320
The Royal Garden Premium Dining Gift Voucher

or

Worth
HK$1,500
Data Roaming Dollars

or

Worth
HK$1,500
Handset and Accessories Discount

Click here for The Royal Garden Premium Dining Gift Voucher offer details.


Flexi-switch lets you change your plan once after you’ve signed up. Please click here to learn more.

The Account Owner is responsible for the specified service plan and has complete financial responsibility for the monthly bill of the specified service plan.

DataRoam Plan
The brand new SmarTone DataRoam Plans allow you to share your data in Hong Kong, Macau, China, Taiwan, Japan & Singapre at no extra cost! It’s the smartest option for business or leisure frequent travelers. For details, please click here.

Enjoy the following additional offers

FREE service:

Cloud Storage Manager

Cloud Storage Manager

(Original price: HK$15, Add-on content encryption feature: HK$20)


 

Privileged offers for your choice:

Call Guard

Call Guard

Monthly fee*: HK$30 for 3 lines

(Original price: HK$75, at HK$25 for each line)


Connecting Tone

Connecting Tone

Monthly fee*: HK$28 for 3 lines

(Original price: HK$60, at HK$20 for each line)

 

Circo Smart Tracking Device

Circo Smart Tracking Device

Exclusive Special Price : HK$499

(Recommended Retail Price: HK$998)


LG KizON

LG KizON – Wearable Designed for Kids

Exclusive Special Price : HK$399

(Recommended Retail Price : HK$998)


M100 Hi-Fi 耳 機

M100 Hi-Fi Earphones

Exclusive Special Price : HK$399

(Recommended Retail Price : HK$1,230)

 

Vony Bluetooth

Vony Bluetooth Transferable Arm Type Blood Pressure Monitor

Exclusive Special Price : HK$199

(Recommended Retail Price : HK$599)


Roche ACCU

Roche ACCU-CHEK® Performa Blood Glucose Meter

Exclusive Special Price : HK$299

(Recommended Retail Price : HK$799)

 

 

Subscribe to any mobile service plan / HomePhone+ and enjoy 3-Month Fee Waiver for ST Fibre Broadband when you also subscribe to ST Fibre Broadband for your home.

Other services included: Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.

  • The User of Registered Number of the plan can authorise all other mobile numbers under the same plan to purchase a top-up.  Please visit our stores or call 2880 2688  for details.
     
    At any time when the accumulated local data usage of all SIM cards under a plan nearly reaches the monthly allowance, an SMS notification will be sent to the User of Registered Number , and other plan users who are authorised to purchase a top-up. Users may reply to the SMS to purchase a top-up. The Company will treat the first SMS reply received as purchase confirmation and the top-up data purchased will be shared between all SIM cards under the same plan. If no top-up is purchased, data service will be suspended when the accumulated data usage of all SIMs has reached the allowance. Users may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance.
     
    Any unused top-up local mobile data can be carried forward for free and can be used before the end of the next bill month. This is only applicable to designated service plans (1GB or above) with an “Advise & Consent” mechanism for the purchase of top-up data.

     

  • In addition to the service fee, download, usage and content update of this app will incur data. It will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard data charges.

Terms and Conditions for these Plans

    SuperCare Family Plans:
  • All local data and voice usage will be shared between all SIM Cards under the plan. The accumulated usage of all SIM Cards will be counted towards the usage of the plan.
  • Customers are required to pay an admin fee of HK$18/month.
  • Additional voice minutes charge HK$0.9/min.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
  • Roaming charge and standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • SIM Only SuperCare Family Plans are not applicable to 2G phones / connected devices or any phones / connected devices which has manually opted for 2G network. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Plans cannot be used in conjunction with FUP Unlimited Data, Multi-SIM and Tag-On SIM Plans.
  • If the registered mobile number of the plan is terminated/disconnected or changes to a non-specified plan for whatever reason, all SIMs under the plan will be terminated automatically at the same time.
  • Subject to relevant terms and conditions. Please refer to T&C-T276 for details.

  • Flexi-switch For Designated Service Plans:
  • Only applicable to new customers or existing customers with a new line subscription to a designated Service Plan.
  • Flexi-switch allows customers to change to another designated Service Plan (“Switch”) once within the first 3 months from the date of activation of the service subscription under the contract made prior to the Switch (“Pre-Switch Contract”).
  • When the customer changes to a designated Service Plan under Flexi-switch (“Switch Contract”), the customer shall use the designated Service Plan for the remaining period of the Switch Contract (“Switch Contract Term”).
  • The applicable GoodCare Smartphone Plan for Flexi-switch includes GoodCare Smartphone Plan at a monthly fee of HK$88 only. Other GoodCare Smartphone Plans are not applicable for Flexi-switch.
  • (if applicable) FUP Unlimited Data Plan:
    If the Pre-Switch Contract carries a FUP Unlimited Data Plan but the Customer is not entitled to a FUP Unlimited Data Plan under the Switch Contract, the FUP Unlimited Data Plan under the Pre-Switch Contract will be automatically cancelled and the Customer will not be entitled to the FUP Unlimited Data Plan during the Switch Contract Term.
  • (if applicable) The selected services, rebates, extra local data and airtime offers and the special offers entitlements (including, but not limited to, quotas of Customer Smartphone and Tablet offer, SuperCare Unbundled Smartphone Plan’s designated smartphones and tablets at Unbundled Prices, accessories coupons and premium) of the Pre-Switch Contract will be superseded by the Switch Contract which the customer has changed to under Flexi-switch.
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-T251  for details.

  • Extra Double-up Data Offer:
  • Only available to customers who newly subscribe to the SuperCare Family Plans.
  • Customers can enjoy extra double-up local data in the first 6 bill months within the contract period. The extra local data is equivalent to the local data allowance of the service plan at the time of subscription. The extra local data under this offer will be forfeited if the Customer changes to other service plans.
  • Each service plan is entitled to the offer once only.
  • The offer has cannot be exchanged for cash and cannot be used in conjunction with other offers.
  • All promotions and services above are subject to relevant terms and conditions. Our company reserves the right for final decision to this offer and to change the Terms & Conditions without prior notice.

  • Deluxe Subscription Rewards:
  • Only applicable to new customers / existing customers with a new subscription or designated existing customers.
  • A designated service plan with contract subscription is required.
  • Flexi – switch is not eligible for this offer.
  • Each service plan is entitled to The Royal Garden Hotel Premium Dining Gift Voucher/ Data Roaming Dollars / Handset and Accessories Credit Offer once only. The gifts are available while stocks last. The Company reserves the right to offer an alternative gift of equivalent or approximate value.
  • If the customers change to other service plans after using the gift or credit(s), the Company has the right to charge the full amount of the used gift or credit(s) without prior notice.

  • The Royal Garden Hotel Premium Dining Gift Voucher:
  • Customers can enjoy The Royal Garden Hotel Premium Dining Gift Voucher worth up to HK$880 upon a contract subscription of a designated SIM Only SuperCare Family Plan (6GB).
  • Customers can enjoy The Royal Garden Hotel Premium Dining Gift Voucher worth up to HK$1,320 upon a contract subscription of a designated SIM Only SuperCare Family Plan (10GB/20GB).
  • The Voucher is only applicable to designated restaurant with selected set menu; the choices available depend on the service plan selected. Use of the Voucher is subject by the relevant merchant’s terms and conditions, please ask the relevant merchant for assistance.
  • The Company makes no representations or warranties and disclaims all liability for the quality and availability of the products, services, or information provided by the merchants.
  • Customers will receive SMS and E-mail notification from the date of activating their service under the contract subscription. For redemption details, please refer to E-mail notification.
  • The Voucher valid until 30th November 2017 from the date of activating their service under the contract subscription. Any unused Voucher will be forfeited upon expiry.

  • Data Roaming Dollars:
  • Customers can enjoy Data Roaming Dollars worth HK$1,000 upon a contract subscription of a designated SIM Only SuperCare Family Plan (6GB).
  • Customers can enjoy Data Roaming Dollars worth HK$1,500 upon a contract subscription of a designated SIM Only SuperCare Family Plan (10GB/20GB).
  • Data Roaming Dollars is only applicable to "Upgraded" Roaming Data Day Plan or Virtual WiFi Egg usage.
  • If the Customer has free entitlement(s), this offer will be applied after the free entitlement(s) are used up.
  • Data Roaming Dollars valid until 30th November 2017 from the date of activating their service under the contract subscription. All remaining dollar will be voided upon expiry.
  • After all the Data Roaming Dollars is used up, subsequent roaming data usage will be charged according to the "Upgraded" Roaming Data Day Plan / Virtual WiFi Egg daily rate subscribed by the customer.

  • Handset and Accessories Credit Offer
  • Customers can enjoy Handset and Accessories Credit Offer worth HK$1,000 upon a contract subscription of a designated SIM Only SuperCare Family Plan (6GB).
  • Customers can enjoy Handset and Accessories Credit Offer worth HK$1,500 upon a contract subscription of a designated SIM Only SuperCare Family Plan (10GB/20GB).
  • The credit under the Deluxe Subscription Rewards is only applicable to the purchase of designated smartphones or accessories at the Company’s stores. The Handset Credit Offer provides smartphones at a discount on the prevailing Recommended Retail Price. The credit is limited to one transaction only; and any unused credit will not be refunded.
  • The credit is valid for 30 days from the date of activating their service under the contract subscription. Any unused credit will be forfeited upon expiry.
  • The available smartphones or accessories will be updated and amended from time to time. For details, please ask our store assistants.
  • This offer is not applicable to AppleCare+.
  • Customers who purchase the designated smartphones can enjoy 12 months’ SmarTone Screen Replace™ for free.

  • SmarTone Screen Replace™ offer:
  • Each service plan can enjoy this offer once.
  • Your smartphone is required to meet the designated criteria in order to enjoy SmarTone Screen Replace™ . Please click here for details.
  • A customer may choose the 24-month option of SmarTone Screen Replace™, by paying a fee of HK$300. Or paying a fee of HK$400 to get reimbursement for the cost of screen/LCD panel repair or replacement, twice in the 24-month period.
  • The reimbursement is subject to submission by the customer of the official invoice from the smartphone manufacturer or its authorised repair centres as stipulated by SmarTone.
  • The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the handset screen and/or its attached LCD panel, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the smartphone manufacturer or its authorised repair centres, as stipulated by SmarTone, offer a handset replacement as the only option for repair, SmarTone may exercise discretion and will reimburse 60% on the cost of handset replacement. The reimbursement percentage can vary from time to time and SmarTone's decision on the validity for reimbursement is absolute and final.
  • Subject to relevant terms and conditions. For details of iPhone SmarTone Screen Replace™ please refer to T&C-V100, other smartphones please refer to T&C-V099.
  • Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • 3-Month Fee Waiver for ST Fibre Broadband
  • Subscription to any mobile service plan with the registration of ST Fibre Broadband under the same account or subscription to any HomePhone+ with the registration of ST Fibre Broadband under the same HKID is required.
  • Offer applies to customers registering for broadband service at a designated resident address.
  • The total waived monthly fee will be credited to the customer account over the contract period of the Service Plan. (Monthly rebate = The total waived monthly fee/30months)

  • Cloud Storage Manager Service:
  • Cloud Storage Manager and Add-on content encryption feature are only available to User of Registered Number who have subscribed to SmarTone’s SuperCare Family Plan.
  • Cloud Storage Manager can be used on smartphones and tablets running iOS 6 or above, Android 2.3 or above, Windows Phone 8 or above or BlackBerry ® 10 or above, as well as computers with the following browsers; Google Chrome 18 or above, Firefox 11 or above, Safari 5.1 or above and Internet Explorer 10 or above.
  • Usage of the Cloud Storage Manager will incur data. This will be deducted from the relevant subscribed service plans and charged at the applicable rate thereafter. Alternatively, it will be charged based on standard data charges. Please visit http://www.smartone.com/jsp/mobile/going_abroad/roaming/english/dayplan_charges.jsp for details.
  • Free cloud storage for Cloud Storage Manager depends on free cloud storage availability in the market. You agree that SmarTone shall not be liable for any modification, suspension or discontinuance of cloud storage services in the market.
  • Customers have to subscribe to Add-on mirror-sync feature and additional charge applies.
  • Subject to relevant terms and conditions. Please refer to T&C-V105  for details.

  • Call Guard Service:
  • This service is available exclusively to SmarTone customers.
  • This service includes service for the User of Registered Number of the SuperCare Family Plan and two other mobile numbers under the same plan.
  • A 24-month contract is required for this service.
  • This service can be used on smartphones running iOS 5.1.1 or above, Android 2.2 or above, Windows Phone 7.5 or above and BlackBerry® 6 or above.
  • Subject to relevant terms and conditions. Please refer to T&C-V092 for details.

  • Connecting Tone Service:
  • This service is available exclusively to SmarTone customers.
  • This service includes service for the User of Registered Number of the SuperCare Family Plan and two other mobile numbers under the same plan.
  • A 24-month contract is required for this service.
  • Subject to relevant terms and conditions. Please refer to T&C-V095 for details.

  • Special Offer on Health Measurement Devices:
  • New and existing customers who subscribe to the SuperCare Family Plans can purchase up to 2 health measurement devices.
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Special Offer on Circo Smart Tracking Device:
  • In order to use Circo Smart Tracking Device, customers have to install the Circo app on smartphones or tablets running iOS 7.0 or Android 4.1 or above and with SMS sending and receiving function.
  • Download, usage and content update of this app will incur data. It will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard data charges.
  • Circo device and Circo app communicate with each other via SMS. Additional charges may apply depending on paring, use of GPS search, and other settings.
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Special Offer on M100 Hi-Fi Earphones:
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Special Offer on LG KizON:
  • New and existing customers who subscribe to the SuperCare Family Plans can purchase up to 2 LG KizON at HK$399.
  • In order to use LG KizON, customers have to install the KizON app on smartphones or tablets running Android 4.1 or above and with SMS sending and receiving function.
  • Download, usage and content update of this app will incur data. It will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard data charges.
  • KizON device and KizON app communicate with each other via SMS. Additional charges may apply depending on paring, use of GPS search, and other settings.
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Family General Terms and Conditions:
  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.