Phones
Connected Devices
Service Plans
Prepaid
Roaming & IDD

More Data, More Offers for the family

- Get up to 5 SIM cards for smartphones and mobile devices, satisfying different needs in your family
- Carry forward any unused top-up data into the next month for FREE
- Option to allow your family to purchase a top-up data, so as to enjoy greater flexibility

SuperCare plans to fit your needs with exciting offers

Monthly Fee Local Data Thereafter Charge
(on 'Advise and Consent' basis)^
Voice Mins
(Basic)
Contract Term
HK$438 6GB
(3 SIMs)
HK$50/500MB 4,000 24 months

HK$558 10GB
(4 SIMs)
HK$50/1GB 5,000 24 months

HK$798 20GB
(5 SIMs)
HK$50/2GB 5,000 24 months

Special Offers

Subscribe to a Summer of Travel!
Crazy Summer HS Program
 

BEA Offer - Extra 2 GB offer by credit card(for 6GB plan)

Flexi-switch lets you change your plan once after you’ve signed up. Please click here to learn more.

The Account Owner is responsible for the specified service plan and has complete financial responsibility for the monthly bill of the specified service plan.

DataRoam Plan
The brand new SmarTone DataRoam Plans allow you to share your data in Hong Kong, Macau, China, Taiwan, Japan & Singapore at no extra cost! It’s the smartest option for business or leisure frequent travelers. For details, please click here.

Enjoy the following additional offers

FREE service:

Cloud Storage Manager

Cloud Storage Manager

(Original price: HK$15, Add-on content encryption feature: HK$20)



Privileged offers for your choice:

Call Guard

Call Guard

Monthly fee*: HK$30 for 3 lines

(Original price: HK$75, at HK$25 for each line)


Connecting Tone

Connecting Tone

Monthly fee*: HK$28 for 3 lines

(Original price: HK$60, at HK$20 for each line)


Circo Smart Tracking Device

Circo Smart Tracking Device

Exclusive Special Price : HK$499

(Recommended Retail Price: HK$998)


LG KizON

LG KizON – Wearable Designed for Kids

Exclusive Special Price : HK$399

(Recommended Retail Price : HK$998)


dokiWatch

dokiWatch

Exclusive Special Price : HK$999

(Recommended Retail Price : HK$1,298)


Vony Bluetooth

Vony Bluetooth Transferable Arm Type Blood Pressure Monitor

Exclusive Special Price : HK$199

(Recommended Retail Price : HK$599)


Roche ACCU

Roche ACCU-CHEK® Performa Blood Glucose Meter

Exclusive Special Price : HK$299

(Recommended Retail Price : HK$799)

Subscription to designated mobile service plan / HomePhone+ can enjoy up to 9-Month Fee Waiver for Fibre Broadband service, when you also subscribe to Fibre Broadband service for your home.

Other services included: Intra SMS, voicemail, call forwarding, caller number display, call waiting and conference call.

  • The User of Registered Number of the plan can authorise all other mobile numbers under the same plan to purchase a top-up.  Please visit our stores or call 2880 2688  for details.
     
    At any time when the accumulated local data usage of all SIM cards under a plan nearly reaches the monthly allowance, an SMS notification will be sent to the User of Registered Number , and other plan users who are authorised to purchase a top-up. Users may reply to the SMS to purchase a top-up. The Company will treat the first SMS reply received as purchase confirmation and the top-up data purchased will be shared between all SIM cards under the same plan. If no top-up is purchased, data service will be suspended when the accumulated data usage of all SIMs has reached the allowance. Users may purchase a top-up at any time to resume service, or wait until the beginning of the next bill month to commence service again with the new monthly data allowance.
     
    Any unused top-up local mobile data can be carried forward for free and can be used before the end of the next bill month. This is only applicable to designated service plans (1GB or above) with an “Advise & Consent” mechanism for the purchase of top-up data.

     

  • In addition to the service fee, download, usage and content update of this app will incur data. It will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard data charges.

Terms and Conditions for these Plans

    SuperCare Family Plans:
  • All local data and voice usage will be shared between all SIM Cards under the plan. The accumulated usage of all SIM Cards will be counted towards the usage of the plan.
  • Customers are required to pay an admin fee of HK$18/month.
  • Additional voice minutes charge HK$0.9/min.
  • Call duration is rounded up to full charge units for computation purposes. Each full charge unit is based on a per minute airtime charge.
  • Free intra SMS is available when using a phone to send local SMS to SmarTone customers.
  • Roaming charge and standard roaming data charge apply when roaming. Please ask our store assistants or visit our website for details.
  • SIM Only SuperCare Family Plans are not applicable to 2G phones / connected devices or any phones / connected devices which has manually opted for 2G network. Actual data transmission speeds may vary due to Internet traffic conditions, local conditions, hardware, software and other conditions which may arise.
  • Plans are not applicable to BlackBerry smartphones with BlackBerry 7 OS and earlier versions.
  • Plans cannot be used in conjunction with FUP Unlimited Data, Multi-SIM and Tag-On SIM Plans.
  • If the registered mobile number of the plan is terminated/disconnected or changes to a non-specified plan for whatever reason, all SIMs under the plan will be terminated automatically at the same time.
  • Subject to relevant terms and conditions. Please refer to T&C-T276 for details.

  • Flexi-switch For Designated Service Plans:
  • Only applicable to new customers or existing customers with a new line subscription to a designated Service Plan.
  • Flexi-switch allows customers to change to another designated Service Plan (“Switch”) once within the first 3 months from the date of activation of the service subscription under the contract made prior to the Switch (“Pre-Switch Contract”).
  • When the customer changes to a designated Service Plan under Flexi-switch (“Switch Contract”), the customer shall use the designated Service Plan for the remaining period of the Switch Contract (“Switch Contract Term”).
  • The applicable GoodCare Smartphone Plan for Flexi-switch includes GoodCare Smartphone Plan at a monthly fee of HK$88 only. Other GoodCare Smartphone Plans are not applicable for Flexi-switch.
  • (if applicable) FUP Unlimited Data Plan:
    If the Pre-Switch Contract carries a FUP Unlimited Data Plan but the Customer is not entitled to a FUP Unlimited Data Plan under the Switch Contract, the FUP Unlimited Data Plan under the Pre-Switch Contract will be automatically cancelled and the Customer will not be entitled to the FUP Unlimited Data Plan during the Switch Contract Term.
  • (if applicable) The selected services, rebates, extra local data and airtime offers and the special offers entitlements (including, but not limited to, quotas of Customer Smartphone and Tablet offer, SuperCare Unbundled Smartphone Plan’s designated smartphones and tablets at Unbundled Prices, accessories coupons and premium) of the Pre-Switch Contract will be superseded by the Switch Contract which the customer has changed to under Flexi-switch.
  • Our company reserves the right of final decision related to these offers and to change the Terms & Conditions without prior notice. Subject to relevant terms and conditions. Please refer to T&C-T251  for details.

  • Join & Fly:
  • Only applicable to new customers / existing customers with a new subscription or designated existing customers. A designated service plan with 24-month contract subscription and an admin fee of $18 per month are required.
  • Each contract subscription is entitled to Asia Miles / Data Roaming Dollars / Handset and Accessories Credit Offer once only. The value of the premium depends on the contract subscription selected.
  • Each contract subscription is entitled to designated gift once only. The gifts are available while stocks last.
  • The Company reserves the right to offer an alternative gift of equivalent or approximate value.
  • Flexi–switch is not eligible for this offer. If the customers change to other service plans after using the gift(s) or credit(s), the Company has the right to charge the full amount of the used gift(s) or credit(s) without prior notice.

  • Service plans for all, Subscribe for more:
  • Only applicable to new customers / existing customers with a new subscription or designated existing customers. An admin fee of HK$18 per month and fixed-term contract are required.
  • Only applicable to designated service plan with fixed term contract subscription. The Customer must purchase the designated smartphone at the Crazy Handset Price at the time of signing the designated service plan.
  • Each designated contract subscription is entitled to Crazy Handset Price once only.
  • Flexi–switch is not eligible for this offer.

  • SmarTone Screen Replace™ offer:
  • Each service plan can enjoy this offer once.
  • Your smartphone is required to meet the designated criteria in order to enjoy SmarTone Screen Replace™ . Please click here for details.
  • A customer may choose the 24-month option of SmarTone Screen Replace™, by paying a fee of HK$300. Or paying a fee of HK$400 to get reimbursement for the cost of screen/LCD panel repair or replacement, twice in the 24-month period.
  • The reimbursement is subject to submission by the customer of the official invoice from the smartphone manufacturer or its authorised repair centres as stipulated by SmarTone.
  • The reimbursement is restricted to covering the repair or replacement cost of accidental physical damage of the handset screen and/or its attached LCD panel, and expressly excludes any other repair and refurbishment of any other component or the handset itself. If the smartphone manufacturer or its authorised repair centres, as stipulated by SmarTone, offer a handset replacement as the only option for repair, SmarTone may exercise discretion and will reimburse 60% on the cost of handset replacement. The reimbursement percentage can vary from time to time and SmarTone's decision on the validity for reimbursement is absolute and final.
  • Subject to relevant terms and conditions. For details of iPhone SmarTone Screen Replace™ please refer to T&C-V100, other smartphones please refer to T&C-V099.
  • Our Company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Home Fibre Broadband Service Offer
  • Subscription to designated mobile service plan with the registration of Fibre Broadband service under the same account / Subscription to any HomePhone+ with the registration of ST Fibre Broadband under the same HKID is required.
  • The offer only applies to customers registering for broadband service at a designated resident address.
  • The number of monthly fee waiver depends on the Fibre Broadband’s service plan selected.
  • The waived monthly fee only includes basic Broadband Service, excluding entertainment pack.
  • The total waived monthly fee will be credited to the customer account over the contract period of the Service Plan. (Monthly rebate = The total waived monthly fee/30months)

  • Cloud Storage Manager Service:
  • Cloud Storage Manager and Add-on content encryption feature are only available to User of Registered Number who have subscribed to SmarTone’s SuperCare Family Plan.
  • Cloud Storage Manager can be used on smartphones and tablets running iOS 6 or above, Android 2.3 or above, Windows Phone 8 or above or BlackBerry ® 10 or above, as well as computers with the following browsers; Google Chrome 18 or above, Firefox 11 or above, Safari 5.1 or above and Internet Explorer 10 or above.
  • Usage of the Cloud Storage Manager will incur data. This will be deducted from the relevant subscribed service plans and charged at the applicable rate thereafter. Alternatively, it will be charged based on standard data charges. Please visit http://www.smartone.com/jsp/mobile/going_abroad/roaming/english/dayplan_charges.jsp for details.
  • Free cloud storage for Cloud Storage Manager depends on free cloud storage availability in the market. You agree that SmarTone shall not be liable for any modification, suspension or discontinuance of cloud storage services in the market.
  • Customers have to subscribe to Add-on mirror-sync feature and additional charge applies.
  • Subject to relevant terms and conditions. Please refer to T&C-V105  for details.

  • Call Guard Service:
  • This service is available exclusively to SmarTone customers.
  • This service includes service for the User of Registered Number of the SuperCare Family Plan and two other mobile numbers under the same plan.
  • A 24-month contract is required for this service.
  • This service can be used on smartphones running iOS 5.1.1 or above, Android 2.2 or above, Windows Phone 7.5 or above and BlackBerry® 6 or above.
  • Subject to relevant terms and conditions. Please refer to T&C-V092 for details.

  • Connecting Tone Service:
  • This service is available exclusively to SmarTone customers.
  • This service includes service for the User of Registered Number of the SuperCare Family Plan and two other mobile numbers under the same plan.
  • A 24-month contract is required for this service.
  • Subject to relevant terms and conditions. Please refer to T&C-V095 for details.

  • Special Offer on Health Measurement Devices:
  • New and existing customers who subscribe to the SuperCare Family Plans can purchase up to 2 health measurement devices.
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Special Offer on Circo Smart Tracking Device:
  • In order to use Circo Smart Tracking Device, customers have to install the Circo app on smartphones or tablets running iOS 7.0 or Android 4.1 or above and with SMS sending and receiving function.
  • Download, usage and content update of this app will incur data. It will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard data charges.
  • Circo device and Circo app communicate with each other via SMS. Additional charges may apply depending on paring, use of GPS search, and other settings.
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Special Offer on dokiWatch:
  • In order to use dokiWatch, customers have to install the doki app on smartphones or tablets running iOS 7.0 or Android 4.0 or above and with SMS sending and receiving function.
  • Download, usage and content update of this app will incur data. It will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard data charges.
  • dokiWatch and doki app communicate with each other via SMS. Additional charges may apply depending on pairing, use of GPS search, and other settings.
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • Special Offer on LG KizON:
  • New and existing customers who subscribe to the SuperCare Family Plans can purchase up to 2 LG KizON at HK$399.
  • In order to use LG KizON, customers have to install the KizON app on smartphones or tablets running Android 4.1 or above and with SMS sending and receiving function.
  • Download, usage and content update of this app will incur data. It will be deducted from relevant subscribed service plans and charged at the applicable thereafter fee. Alternatively, it will be charged based on standard data charges.
  • KizON device and KizON app communicate with each other via SMS. Additional charges may apply depending on paring, use of GPS search, and other settings.
  • All promotions and services above are subject to relevant terms and conditions. The company reserves the right for final decision to this offer and changes the terms and conditions without prior notice.

  • BEA Credit Cardholder Offer:
  • The promotional period is from 22th September to 31st October 2017 (both dates inclusive).
  • Unless otherwise specified, all offers (the “Offers”) apply to cardholders who settle any related payments with SmarTone in full with a BEA Credit Card.
  • Only applicable to new customers, or existing customers with a new subscription, or selected existing customers who have a designated service plan with a fixed-term contract and an administration fee of HK$18 per month.
  • Customers are required to use the eligible BEA Credit Card to subscribe for one of the designated subscription plan and settle the monthly fee, administration fee, and related service fee through autopay, and pay the handset price (if applicable) with the same BEA Credit Card in order to enjoy extra 2GB local data in first 24 bill months of contract period.
  • Offers are not applicable to the JCB PLATINUM Card and Corporate Card.
  • Each designated contract subscription is entitled to the offer once only.
  • The Offers cannot be redeemed for cash, gift/cash vouchers, or other products/services, nor be used in conjunction with VIP discounts or any other promotional offers.
  • If customer fails to use an eligible BEA Credit Card to settle the monthly fee or administration fee for autopay after enjoying the Offer, the Company has the right to charge the difference between the Offer without prior notice.
  • All product information, prices, and photos shown are for reference only.
  • No person other than the cardholder or The Bank of East Asia, Limited (“BEA”) will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any of the provisions of these Terms and Conditions.
  • BEA makes no representation or guarantee as to the quality and availability of the products, services, or information provided by The Company. BEA shall not be liable for any matters arising from or in connection with the products, services, or information provided by The Company. Cardholders should direct any queries or complaints to The Company.
  • The Company and BEA reserve the sole right to vary or cancel the Offer and/or amend or alter these terms and conditions at any time with appropriate notice. In the event of any dispute, the decision of The Company and BEA shall be final and conclusive.
  • In the event of inconsistency between the English and the Chinese version of these terms and conditions, the English version shall prevail.

  • Family General Terms and Conditions:
  • Customers cannot enjoy this offer in conjunction with other offers.
  • This offer cannot be transferred to any third party and is neither refundable nor exchangeable for cash.
  • Subject to relevant terms and conditions.
  • The Company reserves the right of final decision relating to the promotions and any dispute thereof, and may change the terms and conditions without prior notice.